SYMPTOM
PROBABLE CAUSE
CORRECTIVE ACTION
LED short or open
Increase the intensity if necessary.
If the device still produces enough light there
is no need to replace the panel.
If the device does not produce enough light,
replace the LED light panel. Contact Natus
Technical Service or authorized service
provider.
ONE OR MORE LED
STRINGS GO OUT;
CANNOT ATTAIN
APPROPRIATE
INTENSITY
Damaged LED light
panel or Maximum
adjustment limit
reached
If appropriate intensity cannot be reached,
replace LED PCB (see Chapter 4). Contact
Natus Technical Service or authorized
service provider.
Internal wires are in
contact with the fan
Open device and verify that the wires do not
come into contact with the internal fan.
Route wires away from fan.
EXCESSIVE NOISE
Improper fit of the
cover
Verify that the device is assembled correctly.
Open the device while running and see if the
device runs quieter. Reassemble the
device. If still noisy, contact Natus
Technical Service or authorized service
provider.
BLUE LEDS BLINK /
FLICKER
LED board
damaged
Contact Natus Technical Service or
authorized service provider.
neoBLUE® cozy Service Manual
14
P/N 051915 Rev.
D
