ATU-HP Technical Instruction Manual
Oct.06.11
Warranty
by Nautel Limited/Nautel Inc
. (herein after referred to as
Nautel
)
Nautel Limited/Nautel Incorporated, hereinafter referred to as Nautel, guarantees all mechanical and electrical parts of
the equipment for a period of thirteen months from date of shipment.
1.
A "Part Failure" shall be deemed to have occurred when the part has become defective, or does not have the
characteristics required for the specified equipment performance:
(a)
When the equipment is operated within the design parameters, and
(b)
When the equipment is installed and adjusted according to Nautel's prescribed procedures as stated in
the instruction manual.
2.
Nautel shall provide replacements for all "Parts" at no cost to the Customer when they become defective during
the warranty period, and upon the return of the defective part.
3.
In the event that a "Part" fails during the warranty period and causes damage to a sub-assembly that cannot be
readily repaired in the field, the entire sub-assembly so damaged may be returned to Nautel for repair. The
repairs will be made without charge to the Customer.
4.
Where warranty replacements or repair are provided under items 2 or 3, Nautel will pay that part of the shipping
costs incurred in returning the part/assembly to the Customer.
5.
Warranty replacement parts and repair, which are provided under items 2 or 3, shall be guaranteed for a period
of ninety days from date of shipment or until the end of the original warranty period, whichever occurs later.
6.
Nautel will not assume responsibility for any charges incurred by other than Nautel employees.
7.
Nautel shall have the privilege of investigating whether failures have been caused by factors beyond its control.
8.
Nautel shall in no event be liable for any consequential damages arising from the use of this equipment.
9.
When requesting a warranty repair/replacement, please provide complete and accurate information. Observe
the instructions regarding 'Equipment Being Returned to Nautel' on page two of this warranty and provide the
information requested.
10.
When ordering spare/replacement parts, please provide complete and accurate information. Refer to the parts
list of the Repair manual for ordering information. Provide as much of the information requested for 'Equipment
Being Returned to Nautel' on page two of this warranty as is practical. The information identified by an asterisk
is the minimum required.
Nautel Limited
Nautel Inc.
10089 Peggy's Cove Road
201 Target Industrial Circle
Hackett's Cove NS Canada B3Z 3J4
Bangor ME USA 04401
T. 1.902.823.2233 F. 1.902.823.3183 T.
1.207.947.8200 F. 1.207.947.3693
24hr. Answering Service 1.902.823.3900
Customer Service Notice
A ‘Technical Assistance’ and ‘Plug-in Module Exchange’ service is available to Nautel users.
