MoniPlus2 Voice Guidance Configuration Guide
April 29, 2014
11
Tag
Values
Description
This default behavior will override the defaults listed in the
name attribute section of this table.
4.4.4 <Config> Element Sample
In this sample <Config> element, all times have been increased by 30 seconds. Screen 0011 will display
when the customer elects to blank the screen and the audio associated with Screen 0028 will play to
prompt the customer to insert his card to begin a transaction.
Screen 0019 will be used to prompt the customer to select his language as English or Spanish and the
same <Config> screens will be used for both English and Spanish (screenOffset 0). Position 0 in the
opcode will contain a < for VG transactions.
All four orientation options have been defined as follows for the customer.
•
For screen blanking – the audio associated with Screen 0211 will play to offer screen blanking to the
customer. He will press 1 on the keypad to blank the screen (Yes) and 2 on the keypad to allow the
normal transaction screens to display (No). AudioID
YesVGBlank
will play when the customer
presses 1 and audioID
NoVGBlank
will play when the customer presses 2. The default behavior is to
blank the screen.
•
For advertisements – the audio associated with Screen 0212 will play to offer the option to play or
skip advertisements. He will press 1 on the keypad to hear ads (Yes) and 2 on the keypad to skip ads
(No). AudioID
YestoAds
will play when the customer presses 1 and audioID
NotoAds
will play when
the customer presses 2. The default behavior is to play ads.
•
For the orientation skip – the audio associated with Screen 0213 will play to offer the option to play
or skip the orientation. He will press 1 on the keypad to hear the orientation (Yes) and 2 on the
keypad to skip the orientation (No). AudioID
YesVGorient
will play when the customer presses 1 and
audioID
NoVGorient
will play when the customer presses 2. The default behavior is to skip the
orientation.
•
For the orientation script – the audio associated with Screen 0214 will play the orientation. The
customer will press 1 on the keypad to hear the orientation and 2 on the keypad to proceed to his
transaction. No audio is associated with the key presses and no default is defined.
<Config groupID=”0000” timersAdjust="30" blankScreenID="011"
cardPromptScreen="0028">
<afaLang screen="0019" opCodePos="0">
<LangOption lang="en" keyPos="1" screenOffset="0" treqFieldID="< "/>
<LangOption lang="sp" keyPos="2" screenOffset="0" treqFieldID="<"/>
</afaLang>
<!-- 1 to 4 question -->
<afaOption name="blankScreen" screen="0211 yesKeyPos="1" yesAudioID="YesVGblank"
noKeyPos="2" noAudioID="NOVGblank" defaultResponse="true" />
<afaOption name="ads" screen="212" yesKeyPos="1" yesAudioID="YestoAds" noKeyPos="2"
noAudioID="NotoAds" defaultResponse="true"/>
<afaOption name="OrientationSkip" screen="0213" yesKeyPos="1" yesAudioID="YesVGorient"
noKeyPos="2" noAudioID="NoVGorient" defaultResponse="false"/>