Nautilus E514c, Assembly Manual

35

TROUBLESHOOTINg

Condition/Problem

Things to Check

Solution

No display/partial display/
unit will not turn on

Check electrical (wall) 
outlet

Make sure unit is plugged into a functioning wall outlet.

Check connection at front 
of unit

Connection should be secure and undamaged. Replace adapter 
or connection at unit if either are damaged.

Check data cable integrity

All wires in cable should be intact. If any are visibly crimped or 
cut, replace cable.

Check data cable
connections/orientation

Be sure cable is connected securely and oriented properly. Small 
latch on connector should line up and snap into place.

Check console display for 
damage

Check for visual sign that console display is cracked or otherwise 
damaged. Replace Console if damaged.

Console Display

If Console only has partial display and all connections are fine, 
replace the Console.
If the above steps do not resolve the problem, contact Customer 
Care for further assistance.

Unit operates but Contact 
HR not displayed

HR cable connection at 
Console

Be sure cable is connected securely to Console.

HR cable box connection

Be sure cables from handlebars and cable to Console are secure 
and undamaged.

Sensor grip

Be sure hands are centered on HR sensors. Hands must be kept 
still with relatively equal pressure applied to each side.

Dry or calloused hands

Sensors may have difficulty with dried out or calloused hands. 
A conductive electrode cream such as “Signa Crème” or “Buh-
Bump” can help make better conduct. These are available on the 
web or at medical or some larger fitness stores.

Static Handlebar

If tests reveal no other issues, Static Handlebar should be re-
placed.

Unit operates but Telemet-
ric HR not displayed

Chest Strap (optional)

Strap should be “POLAR

®

” compatible and uncoded. Make sure 

strap is directly against skin and contact area is wet.

Interference

Try moving unit away from sources of interference (TV, Micro-
wave, etc). 

Replace Chest Strap

If interference is eliminated and HR does not function, replace 
strap.

Replace Console

If HR still does not function, replace Console.

Console displays “E2” error 
code

Check data cable integrity

All wires in cable should be intact. If any are cut or crimped, 
replace cable.

Check data cable
connections/orientation

Be sure cable is connected securely and oriented properly. Small 
latch on connector should line up and snap into place.

Console Electronics

If tests reveal no other issues, Console should be replaced.