Nautilus E628, Assembly Manual

49

Condition/Problem

Things to Check

Solution

Fan will not turn on or will 

not turn off

Check data cable integrity All wires in cable should be intact. If any are cut or crimped, 

replace cable.

Check data cable 

connections/orientation

Be sure cable is connected securely and oriented properly. 

Small latch on connector should line up and snap into place.

Reset machine

Unplug unit from electrical outlet for 3 minutes. Reconnect to 

outlet. 

Fan will not turn on, but 

Console operates

Check for blockage of fan Unplug unit from electrical outlet for 5 minutes. Remove mate-

rial from fan. If necessary, detach the Console to help with 

removal. Replace the Console if unable to remove blockage.

Unit rocks/does not sit 

level

Check leveler adjustment

Adjust levelers until machine is level.

Check surface under unit

Adjustment may not be able to compensate for extremely un-

even surfaces. Move machine to level area.

Foot pedals loose/unit 

difficult to operate

Hardware

Tightly secure all hardware on the Pedal Arms and Handlebar 

Arms.

Drive train click/tick 

noise once per full crank 

revolution

Check crank/pulley 

assembly

Disconnect left and right foot assemblies and rotate crank. If 

sound persists, replace crank/pulley assembly. If sound does 

not come from rotating crank, check foot assemblies and up-

per/lower handlebars.

Check foot assemblies, 

leg assemblies, handlebar 

assemblies

Manually move foot, leg, and handlebar assemblies to isolate 

sound. Replace part making sound.

Check for loose hardware Tightly secure all hardware on the Stabilizers and the base of 

the Console Mast.

Knocking sound during 

machine operation

Check hardware at 

junction between Lower 

Handlebar Arm and Pedal

Make sure that the alignment tab on the Pivot Sleeve goes into 

the slot in the hole. Be sure the Pivot Sleeve extends through 

the opposite hole in the joint cover. 

Squeaking noise 

that appears a few 

minutes into a workout 

and normally will get 

progressively worse as 

the workout continues

Bolt that connects the 

swing arms to the axle 

running through the 

console mast

Loosen pivot rod bolt slightly until noise goes away. White 

lithium grease can also be applied for a temporary fix. Contact 

your local distributor for assistance.

Roller squeaking on rail

Apply silicone lubricant to a dry cloth and wipe the rails to 

eliminate roller noise.

Console continuously 

cycles through program 

screens

Console is in demonstra-

tion mode

Hold down the PAUSE/END button and Left button together for 

3 seconds.

Workout results will not 

sync with Bluetooth

®

enabled device

Current console mode 

Machine must be in Idle Mode to sync. Push the PAUSE/END 

button until the Power-Up Mode screen is displayed.

Total time of workout

A workout must be longer than 1 minute to be saved and 

posted by the Console.

Fitness machine

Unplug unit from electrical outlet for 5 minutes. Reconnect to 

outlet.

Bluetooth

®

 enabled device Consult your device to be sure that the Bluetooth

®

 wireless 

feature has been enabled on it.

Fitness App 

Review Specifications of Fitness App and confirm your device 

is compatible.
Contact your local distributor for further assistance.