User Manual of 2.4G Outdoor CPE
20
Upgrade Firmware: Upgrade new firmware to access stable function for
CPE
System Time: Set CPE’s time
6
th
Troubleshooting
Form 1 Symptoms and Treatment
Symptoms
Treatment
Power indicator does not light
Check the POE port and LAN Port connection, the right
connection way is PoE adapter
PoE Port link to CPE’s
LAN, PoE adapter LAN Port link to PC, please refer to
P2 above.
Can’t login CPE through WEB
management
M
ake sure PC and CPE’s IP Address in same
network segment, can test the CPE connectivity
through Ping IP address:
PC start-input
“cmd
” in Run, then
ping 192.168.0.1
Restore the CPE to factory default to login
Make sure there isn’t any equipment take IP
address 192.168.0.1 in CPE’s networking
Check your computer and network cable to avoid
any problem, recommend to use unshielded twisted
pair 10/100M Ethernet cable.
CPE c
an’t connect with
Wireless AP (connection status
show un-connect)
Scan AP one more time
Make sure CPE Connect (11b/g/n) is right setting.
make sure the Authentication and key between
CPE and Wireless AP are matched
Maybe the wireless AP’s signal strength is weaker
than -75dBm, recommend the signal strength is
more than -75dBm.
Can’t find the AP after scan
Scan it several times more
Make sure CPE support the AP’s channel, such as
12,13,14
channel.
Restore the CPE to factory setting, scan and
manage it again.
CPE connect with wireless AP,
but pc can’t connect to Internet
C
heck the PC’s IP address and DNS setting. If
CPE’s WAN setting is Dynamic IP, set the PC’s
TCP/IP as Obtain an IP address automatically; If
CPE’s WAN Setting is Static IP, consult with ISP for
right IP address and DNS address
Restore CPE
Power CPE, press RESET button 15 seconds, the
CPE will reboot and restore to factory default.
Indicator
How to restore factory fault by
Reset
Button from CPE: Press the Reset
button 15 seconds, the CPE system will reboot and restore to factory
settings.
