NCR Orderman5 User Manual V01.00
General information
Orderman GmbH (Part of NCR Corporation)
5
1
General information
This manual applies to NCR Orderman5 handhelds (also referred to as "handhelds") and
Orderman accessories.
It covers the NCR Orderman5 handheld.
1.1
Warranty
All warranty claims must be addressed to your local Orderman contractual partners.
1.2
Software Licenses
– Open Source
You can request the open source software licenses as well as the modified code by writing
to
opensource@orderman.com<mailto:opensource@orderman.com
1.3
Labeling
The labeling provides information on certifications, standards, product descriptions and
manufacturer specifications.
1.3.1
Serial number
Orderman5 has a 12-character NCR serial number that starts with "125-" and is followed by
an 8-digit number. You'll find the serial number on the packaging label (SERIAL NO) and on
the model plate on the back of the unit. Please use only this NCR serial number for all RMAs
and help desk requests.
For emulations, only a 6-digit serial number can be entered. As a workaround, please use
the emulation serial number (EMULATION SN) on the packaging label. If the packaging is no
longer available, you find a serial number calculator in our Partner Area at:
. The calculator converts your NCR serial number to an emulation
serial number.
The serial number is used to uniquely identify the unit.
You will find the serial number on the handheld's model plate.
Fig. 1: Serial number on the model plate
Model plate
Serial number on the model plate
