NCR 7193, Owner'S Manual

Page 1: ...BD20 1439 A Issue B August 1998 NCR 7193 Thermal Receipt Printer Owner s Guide ...

Page 2: ...ot be marketed by NCR in all parts of the world In some instances photographs are of equipment prototypes Therefore before using this document consult with your NCR representative or NCR office for information that is applicable and current To maintain the quality of our publications we need your comments on the accuracy clarity organization and value of this book Address correspondence to Retail ...

Page 3: ...ing a Location 6 Setting Switches 6 Connecting Cash Drawer Cables 8 Connecting Communication and Power Cables 9 RS 232C Models 9 Parallel Models 10 Turning On the Printer 11 Loading and Changing Paper 12 When to Change the Paper 12 Removing the Paper Roll 12 Putting In the Paper Roll 13 Advancing Paper 14 Clearing Paper Jams 14 Testing the Printer 15 Mounting the Printer on a Wall 17 Mounting the ...

Page 4: ...ommunication Overview 33 Interfaces 33 Sending Commands 33 RS 232C Interface 34 Print Speed and Timing 34 XON XOFF Protocol 35 DTR DSR Protocol 35 RS 232C Technical Specifications 36 Parallel Interface 39 Parallel Protocol 39 Parallel Technical Specifications 40 Chapter 6 Commands 43 Command List 43 Printer Function Commands 43 Print Characteristics Commands 45 Graphics Commands 45 Printer Status ...

Page 5: ...ements 81 Environmental Conditions 82 Dimensions and Weight 82 Printing Specifications 82 Print Zones 83 Density of Receipt Print Lines 84 Duty Cycle Restrictions Printing Solid Blocks 84 Appendix B Print Characteristics 85 Character Size 85 Code Page 437 Character Set 86 Code Page 850 Character Set 87 Index 89 ...

Page 6: ...Contents 7193 Owner s Guide August 1998 x ...

Page 7: ...d paper loading is extremely simple The printer is small enough to fit almost anywhere and is easy to use with the receipt exiting from the top There is no journal as it is kept electronically by the host computer Models There are several models of the 7193 depending on the communication interface and the combination of options selected Communication Interfaces RS 232C Parallel See Chapter 5 Commu...

Page 8: ...a separately purchased cash drawer under software command Wall mount kit for hanging the printer on a wall See Setting Up the Printer in chapter 2 Remote power supply with or without wall mount kit See Setting Up the Printer in chapter 2 Communication cable Thermal Printhead The 7193 uses a thermal printhead for printing receipts and it is extremely fast and quiet Since it uses heat to print direc...

Page 9: ... Miamisburg OH 45342 Voice 1 800 543 8130 toll free or local listing of Media Products sales office Ordering Other Supplies Contact your sales representative to order the supplies listed in the table Item Type Number Power supply with attached cable to printer and U S power supply cord 7193 K330 Power supply attached cable 7193 K301 Power supply cord to outlet United States International no plug U...

Page 10: ... Cooking oils Ultraviolet light Cleaning the Thermal Printhead If the printhead appears dirty clean it with cotton swabs and rubbing alcohol Caution Do not spray the thermal printhead with household cleaner as this may damage it and the electronics If spotty or light printing problems persist after cleaning the thermal printhead contact your NCR authorized service representative Note The thermal p...

Page 11: ...y if ordered with the power supply Tie wrap for cable Installation report card please complete this form and return to NCR 7193 Thermal Receipt Printer Setup and User s Guide These items may be ordered as options from NCR and will be shipped separately Wall mount kit for the printer Communication cable from host computer to printer Cash drawer with cables may be ordered from other equipment suppli...

Page 12: ...mounted on a wall or under a table See Mounting the Power Supply on a Wall later in this chapter Be sure to plan for the length of the communication and power cables when choosing a location Make sure there is enough room to open the receipt cover and change the paper The following illustration shows the actual dimensions of the printer but leave several inches around the printer for connecting an...

Page 13: ...instructions on running the print test and for a sample printout Note Switch 1 is used to toggle between communication with the host computer and the setup mode used for the printer functions and level 1 diagnostic tests Switch 1 OFF printer is on line able to communicate with the host computer Switch 1 ON printer is in Level 1 Diagnostics setup mode If you want the printer to communicate with the...

Page 14: ...perated by software command from the host computer through the printer For additional information on the printer commands used by the host computer to activate the cash drawers see Chapter 6 Commands 1 Plug the cash drawer cables into the connectors on the printer The connectors are standard phone connectors 2 If only one cash drawer is used plug the cable into the connector labeled 1 Note Some 71...

Page 15: ...ing power from the power supply Caution Be sure that all power is disconnected before connecting the cables 1 Turn off the host computer or unplug the power supply if it is plugged in 2 Plug the power supply cable into the printer first then plug the power cord into the power supply then into an outlet 3 Connect the communication cable to the printer then to the host computer RS 232C Models ...

Page 16: ...Chapter 2 Setting Up the Printer 7193 Owner s Guide August 1998 10 Parallel Models ...

Page 17: ...eps The On Line light green comes on indicating the printer is on line If the On Line light does not come on or either the On Line light or Paper Out light flashes see the Owner s Guide for more information 2 Press the On Line button or plunger again to put the printer off line When the printer has completed its startup cycle it is ready to receive data If the Paper Out light flashes see Chapter 3...

Page 18: ...ructions still apply to loading paper for the first time When to Change the Paper Change the paper when either of the following two conditions occurs Paper low stripe appears on the receipt paper Change the paper as soon as possible to avoid running out of paper part way through a transaction Paper Out light red turns on Change the paper immediately or data may be lost Caution Do not operate the p...

Page 19: ...7193 Owner s Guide Chapter 2 Setting Up the Printer August 1998 13 Putting In the Paper Roll Before putting in a new roll tear off the end of the roll so that the edge is loose ...

Page 20: ...ures are the same for all models unless otherwise noted 1 To advance the receipt paper press the Paper Feed button on the operator panel The cover must be closed 2 Tear off the excess paper against the tear off blade Clearing Paper Jams Paper jams are rare and if they do occur are simple to clear 1 Open the cover 2 Pull the paper straight 3 Close the cover 4 Tear off the excess paper ...

Page 21: ...or more information see Chapter 4 Diagnostics Note The operator panel may differ from the standard version shown on top in the illustration on the facing page depending on the model On models matching the alternate version shown on bottom in the illustration use a paper clip or pointed object to press the plunger to put the printer on or off line 1 Press the On Line Button or plunger on the operat...

Page 22: ...Chapter 2 Setting Up the Printer 7193 Owner s Guide August 1998 16 ...

Page 23: ...nter on the wall You will need a 1 4 inch drill bit approximately 6 mm and either a Phillips or standard screwdriver screws are combination Phillips and pan slotted 1 Using the bracket as a template mark and drill a hole for each plastic anchor 32 mm 1 25 inches deep 2 Insert the anchors into the holes so they are flush with the wall surface and screw the bracket against the wall tightening the sc...

Page 24: ...Chapter 2 Setting Up the Printer 7193 Owner s Guide August 1998 18 ...

Page 25: ...e bracket as a template mark and drill a hole for each plastic anchor 32 mm 1 25 inches deep 2 Insert the anchors into the holes so they are flush with the wall surface and screw the holder against the wall tightening the screws so that the plastic anchors expand and hold firmly in the wall Do not overly tighten the screws Note You must unplug the power cord in order to place the power supply in t...

Page 26: ...Chapter 2 Setting Up the Printer 7193 Owner s Guide August 1998 20 ...

Page 27: ... Operator Panel Lights The following chart describes the operator panel lights See Correcting Problems on the next page for more information about each of these conditions Light Condition Meaning Action Required Green1 On Printer is on line None Green1 Off Printer is unplugged or off line Connect printer to host or power supply and turn on Green1 Flashing Printer is in diagnostics mode Set DIP swi...

Page 28: ...can tell if it is not closed properly if it swings open easily When closed properly it requires some exertion to open because of the snug fit Service Related Problems The following problems may require you to contact your NCR authorized service representative to correct the problem Print Head Over Under Temperature There is a problem with the temperature of the printhead It must remain within a ce...

Page 29: ...hermal printhead with household cleaner as this may damage it and the electronics If spotty or light printing problems persist after cleaning the thermal printhead contact your NCR authorized service representative Note The thermal printhead does not normally require cleaning if the recommended paper grades are used If non recommended paper has been used for an extended period of time cleaning the...

Page 30: ...Chapter 3 Solving Problems 7193 Owner s Guide August 1998 24 ...

Page 31: ...check of the firmware ROM is performed external RAM is read Failure causes level 0 diagnostics to stop the printer beeps once when the test is successfully completed Checks if paper is present Homes knife Failure causes a fault condition Checks if receipt cover is closed Failure does not interrupt the startup cycle When the last step is complete the Paper Feed button is enabled and the printer is ...

Page 32: ...ee the tables in this section to change the settings back If you need assistance contact your NCR authorized service representative The functions and tests are described in the following order in this section Setting Data Error RS 232C only and Data Buffer options Setting printhead resistance Setting default lines per inch Setting partial cut distance Ignoring using the carriage return Running the...

Page 33: ... set at the factory and should generally not be changed If you must change them do so carefully to avoid changing other functions Run the print test to see the current settings for this function See Testing The Printer in chapter 2 1 Turn the printer off 2 Turn the printer over and note what the current DIP switch settings are 3 Set the switches to match the character stamped on the heatsink in ba...

Page 34: ... On Off On On On Off 7 6 Factory Setting On Off On On On On 6 0 4 Turn the printer back on to enter the settings into the EEROM The On Line light green blinks 5 Turn the printer off and set the DIP switches to the former settings DIP switch 1 must be Off to return the printer to the on line mode 6 Turn the printer back on Setting Partial Cut Distance This function allows you to change the length o...

Page 35: ... to be ignored while others use the command as a print command Note The operator panel may differ depending on the model To turn the printer on or off on line or off line use a paper clip or other pointed object to depress the plunger in place of the On Line button on models with that item Caution The DIP switches are pre set at the factory and should generally not be changed If you must change th...

Page 36: ... pre set at the factory and should generally not be changed If you must change them do so carefully to avoid changing other functions 1 Turn the printer off 2 Turn the printer over and note what the current DIP switch settings are 3 Set the switches to the settings in the table Switch 1 Switch 2 Switch 3 Switch 4 Switch 5 Switch 6 On Off Off On Off On 4 Turn the printer on to enter the settings in...

Page 37: ... plunger in place of the On Line button on models with that item Caution The DIP switches are pre set at the factory and should generally not be changed If you must change them do so carefully to avoid changing other functions 1 Turn the printer off 2 Turn the printer over and note what the current DIP switch settings are 3 Set the switches for the test you want Switch 1 Switch 2 Switch 3 Switch 4...

Page 38: ... voltages out of range The lights on the operator panel will signal when these conditions occur as well as indicate what state or mode the printer is in See Chapter 3 Solving Problems for a table describing the operator panel lights and for general troubleshooting information Level 3 Diagnostics Level 3 diagnostics keep track of the following tallies and prints them on the receipt during the print...

Page 39: ...e to communicate See the respective sections in this chapter for a description of the protocol associated with each type of interface Sending Commands Once the communication link is established commands can be sent to the printer This section describes how to send commands to the printer using DOS and BASIC This section does not take into account the necessary protocol but is meant as a general in...

Page 40: ...hes See RS 232C Switch Settings later in this chapter for the switch settings Print Speed and Timing The faster speed of new 7193 models requires the application to send data to the printer at least as fast as it is printed The application must also allow receipt lines to be buffered ahead at the printer so the printer will be able to print each line immediately after the preceding line without st...

Page 41: ...uter The printer sends an XON character when it is ready to receive data and it sends an XOFF character when it cannot accept any more data The software on the host computer must monitor the communication link as shown in the following flowchart in order to send data at the appropriate times If XON XOFF has been selected the printer also toggles the DTR signal as described in the next section but ...

Page 42: ...stration shows the RS 232C communication connector and pin assignments The connector is a 9 pin male D shell connector and is located in the hollow cavity under the printer With RS 232C the 7193 is always remotely powered The following illustration shows the power cable connector and pin assignments The power cable connector is 6 pin mini DIN plug and is located in the small cavity under the print...

Page 43: ...r to communicate Caution The switches can also be used for setting other functions and tests Be careful when setting the switches for the RS 232C settings that you do not accidentally change the settings for the other functions and tests See Level 1 Diagnostics in chapter 4 for more information Use a paper clip or other pointed object to set the switches Note The operator panel may differ dependin...

Page 44: ... default 4800 Baud 1200 Baud Switch 4 is not used if the parity is disabled switch 3 set to OFF Note The following options are set with the printer in the setup mode See Level 1 Diagnostics in chapter 4 for more information DIP Switch Settings for Data Error and Data Buffer Options Choose one from each option Switch 1 Switch 2 Switch 3 Switch 4 Switch 5 Switch 6 Option On Off On Off Off Off for Da...

Page 45: ...ace protocol BU SY AC K D A TA STROBE 0 5 µ s Min 1 0 µ s Min 0 5 µ s Min 0 0 8 µ s Min SeeN o 1 A pp 0 06 µs 1 ACK will not go high until STROBE goes high 2 When the printer is not ready to receive more data ACK will be sent but BUSY will remain high 3 When the power is turned on or the printer is reset an ACK will be sent during initialization 4 Typical time from STROBE to ACK is approximately 4...

Page 46: ...lel communication connector and pin assignments The connector is at the rear of the printer The connector for the power supply cable has the following pin assignments The power cable connector is in the small cavity under the printer at the front Cash Drawer Connectors The following illustration shows the pinouts for the cash drawer connector Pin 1 Pin 6 ...

Page 47: ...host computer For systems using non standard ACK handshaking this option is on Switch 2 DO NOT select the ACK handshaking option without fully understanding your system requirements Switch 1 Switch 2 Switch 3 Switch 4 Switch 5 Switch 6 Option Off On Off Off Off Off ACK Handshaking On line Off Off Off Off Off Off Standard Busy Handshaking On line Caution The switches can also be used for setting ot...

Page 48: ...Chapter 5 Communication 7193 Owner s Guide August 1998 42 ...

Page 49: ...and described here are not implemented in the 7193 they are identified as not implemented If received they are ignored and not sent to the print buffer as data Non legal commands are sent to the print buffer as data Command List This section groups the commands according to the following categories Printer Function Commands Print Characteristics Commands Graphics Commands Printer Status Commands R...

Page 50: ...33 n Set Line Spacing to n Minimum Units 50 1B 3D n Select Peripheral Device 51 1B 40 Initialize Printer 51 1B 44 etc Set Horizontal Tab Positions 51 1B 4A n Print and Feed n Minimum Units 51 1B 5C etc Set Relative Starting Position 52 1B 61 n Align Character Positions 53 1B 63 34 n Select Sensors to Stop Printing Not Implemented 53 1B 63 35 n Enable or Disable Panel Switch 53 1B 64 n Print and Fe...

Page 51: ... From ROM to RAM 59 1B 3F n Cancel User Defined Character 59 1B 52 n 1B 74 n Select Character Code Table 59 1B 56 n Set or Cancel Rotated Characters Clockwise 59 1B 7B n Set or Cancel Upside Down Characters 59 Graphics Commands These commands print graphics data and are listed in numerical order of their hexadecimal codes Graphics Commands Hexadecimal Code Command Page 1B 24 etc Set Absolute Start...

Page 52: ...t handling other commands RS 232C communication interface only and are listed in numerical order of their Hex codes Real Time Commands Hexadecimal Code Command Page 10 04 n Real Time Status Transmission DLE Sequence 73 10 05 n Real Time Request to Printer DLE Sequence 75 1D 03 n Real Time Request to Printer GS Sequence 76 1D 04 n Real Time Status Transmission GS Sequence 76 1D 05 Real Time Printer...

Page 53: ...rinter Cutting the paper Opening the cash drawers Defining the print area Horizontal Tab Moves the print position to the next tab position set by the Set Horizontal Tab Positions 1B 44 n1 n32 00 command The print position is set to column one after each line Hexadecimal Decimal ASCII 09 9 HT Line Feed Prints one line from the buffer and feeds paper one line Hexadecimal Decimal ASCII 0A 10 LF Carri...

Page 54: ...the paper n lines at the current line height without printing Hexadecimal Decimal ASCII Value of n 14 n 20 n DC4 n 0 127 Feed n Dot Rows Feeds the paper n dot rows n 152 inch n 6 mm without printing Hexadecimal Decimal ASCII Value of n Receipt Slip 15 n 21 n NAK n 0 127 n 152 inch n 72 inch Add n Extra Dot Rows Adds n extra dot rows n 152 inch n 6 mm to the character height to increase space betwe...

Page 55: ... 71 inch 18 mm above the print station It is valid only at the beginning of a line Hexadecimal Decimal ASCII 1A 1B 6D 26 27 109 SUB ESC m Generate Tone Generates an audible tone Hexadecimal Decimal ASCII 1B 07 27 7 ESC BEL Set Column Prints the first character of the next print line in column n It must be sent for each line not printed at column one The value of n is set to one after each line It ...

Page 56: ...mation Note If the Set Horizontal and Vertical Minimum Motion Units command 1D 50 is used to change the horizontal and vertical minimum motion unit the parameters of this command Set Absolute Starting Position will be interpreted accordingly For more information see the description of the Set Horizontal and Vertical Minimum Motion Units command later in this chapter Set Line Spacing to 1 6 Inch Se...

Page 57: ... Decimal ASCII 1B 40 27 64 ESC Set Horizontal Tab Positions Sets up to 32 horizontal tab positions in ascending order n columns from column one but does not move the print position See the Horizontal Tab 09 command The command ends with hexadecimal 00 hexadecimal 1B 44 00 clears all tabs The tabs cannot be set higher than the column width of the current pitch standard pitch 44 columns compressed p...

Page 58: ...x 10 20 dots two columns to be moved right of the current position 20 256 0 remainder of 20 n1 20 n2 0 To Move the Relative Starting Position Left of the Current Position n Number of dots to be moved left of the current position n1 Remainder after dividing 65 536 n by 256 n2 Integer after dividing 65 536 n by 256 The values for n1 and n2 are two bytes in low byte high byte word orientation Determi...

Page 59: ...3 n ESC c 5 n 0 Enable 1 Disable 0 Print and Feed n Lines Prints one line from the buffer and feeds paper n lines at the current line height Hexadecimal Decimal ASCII Value of n 1B 64 n 27 100 n ESC d n 1 255 0 interpreted as 1 Read from Non Volatile Memory Reads a two byte word from location k in history EEROM The printer will return the word at the next available opportunity This command is not ...

Page 60: ...d Vertical Minimum Motion Units command 1D 50 This command is described below The width of the printing area is set by the Set Printing Area Width command 1D 57 which follows the Set Left Margin command See below for a description of the Set Printing Area Width command Notes If the setting exceeds the printable area the maximum value of the printable area is used The maximum printable area is 448 ...

Page 61: ... implemented the default vertical motion unit was y 360 to emulate the Epson TM T80 That emulation was used for the Set Line Spacing to n Minimum Units command 1B 33 and Print and Feed n Minimum Units command 1B 4A These two commands remain unchanged for existing applications but their operation is affected if the Set Horizontal and Vertical Minimum Motion Units command is used Select Cut Mode and...

Page 62: ...e maximum printable area Examples To set the width of the printing area to one inch at the default horizontal motion unit of 1 150 inches send the four byte string GS W 150 0 Or to set the width of the printing area to two inches at the default horizontal motion unit of 1 150 units per inch send the four byte string GS W 44 1 Where 2 inches 300 150 and 300 1 X 256 44 Printable area 448 dots Left m...

Page 63: ...line It is valid only at the beginning of a line Standard and compressed pitches cannot be used together on the same line See Appendix B for a description of both pitches Hexadecimal Decimal ASCII Value of n Default 1B 16 n 27 22 n ESC SYN n 0 Standard Pitch 1 Compressed Pitch 0 Set Print Mode Selects the print mode standard compressed double high or double wide See Appendix B for a description of...

Page 64: ...t image cannot be used at the same time The command clears bit image logo data from RAM Any invalid byte s c1 c2 n1 n2 aborts the command Hexadecimal Decimal ASCII 1B 26 s c1 c2 n1 d1 nn dn 27 38 s c1 c2 n1 d1 nn dn ESC s c1 c2 n1 d1 nn dn s 3 the number of bytes vertically in the character cell c the ASCII codes of the first c1 and last c2 characters respectively c1 Hex 20 FE 20 is always printed...

Page 65: ...ASCII Value of n Default 1B 52 n 1B 74 n 27 82 n 27 116 n ESC R n ESC t n 0 Code Page 437 1 Code Page 850 0 Set or Cancel Rotated Characters Clockwise Rotates characters 90 degrees clockwise It remains in effect until the printer is reset or until a Clear Printer 10 or Rotated Print 1B 12 command is received It is valid only at the beginning of a line It cannot be used with non rotated print on th...

Page 66: ...rtical normal and rotated Right side up and upside down Single high normal and double high Graphics Commands These commands are used to enter and print graphics data and are described in order of their hexadecimal codes Set Absolute Starting Position Sets the print starting position for graphics at the specified number of dots from the beginning of the line as expressed in the following formula n ...

Page 67: ... the data after which the printer returns to normal processing mode See the illustrations for graphic representations of the bit image Hexadecimal Decimal ASCII 1B 2A m n1 n2 d1 dn 27 42 m n1 n2 d1 dn ESC m n1 n2 d1 dn Value of m Mode No of Dots Vertical No of Dots Horizontal Number of Dots LIne 0 8 Dot Single Density 8 51 DPI 0 224 76 DPI 8 x 224 1 8 Dot Double Density 8 51 DPI 0 448 152 DPI 8 x ...

Page 68: ...e Density Mode Value of n 24 Dot Single Density Mode Value of d n1 256 x n2 3 x n1 256 x n2 Number of Bytes of Data Printed Down Then Across Double Density Graphics Enters one line of 8 dot double density graphics into the print buffer Any print command is required to print the line after which the printer returns to normal processing mode When the print buffer is full incoming data will be accept...

Page 69: ... n1 Number of Horizontal Dot Columns 1 48 Number of Vertical Bytes 1 Bytes of Data Printed Down Then Across 1The number of bytes sent is represented by the following formula n 8 x n1 x n2 n1 x n2 must be less than or equal to 1344 Print Downloaded Bit Image Prints the downloaded bit image in RAM at a density specified by m It is ignored if any data is available in the print buffer if the downloade...

Page 70: ...In DTR DSR protocol the printer waits for DSR SPACE If a drawer is not connected the status will indicate closed Hexadecimal Decimal ASCII Bit 1 Signifies 0 Signifies 1B 75 0 27 117 0 ESC u 0 0 Drawer 1 Closed Drawer 1 Open 1 Drawer 2 Closed Drawer 2 Open Request Alternate Status This command is available only on Parallel printers It allows the printer to inform the host when the data in the buffe...

Page 71: ...unction 0 Signifies 1 Signifies 0 Receipt Paper Present Out 1 Receipt Cover Closed Open 2 Receipt Paper Present Out 3 Not Used Fixed to Zero Fixed to Zero 4 Not Used Fixed to Zero Fixed to Zero 5 Not Used Fixed to Zero Fixed to Zero 6 Not Used Fixed to Zero Fixed to Zero 7 Not Used Fixed to Zero Fixed to Zero Transmit Printer ID Transmits the printer ID specified by n Hexadecimal Decimal ASCII Val...

Page 72: ...eive data When XON XOFF RS232C communications handshaking control is selected the printer transmits the one byte response regardless of the host signal DSR When Auto Status Back ASB is enabled using the Enable Disable Automatic Status Back command 1D 61 the status transmitted by this command Transmit Printer ID and the ASB status must be differentiated according to the information found in Recogni...

Page 73: ...pt Cover Knife Error Out of Range Printhead Temperature Out of Range Voltage Paper Exhaust When the printer is disabled by the Select Peripheral Device command 1B 3D this command Enable Disable Automatic Status Back is disabled but Automatic Status Back is not disabled When Auto Status Back ASB is enabled using this command the status transmitted by other commands and the ASB status be differentia...

Page 74: ...r supply voltage are in range Thermal printhead temperature or power supply voltage is out of range 7 Off 00 0 Not used Fixed to off Third Byte Paper Sensor Information Bit Off On Hex Decimal Status for ASB 0 Undefined 1 Undefined 2 Off On 00 04 0 4 Receipt paper present Receipt paper exhausted 3 Undefined 4 Off 00 0 Not used Fixed to off 5 Undefined 6 Undefined 7 Off 00 0 Not used Fixed to off Fo...

Page 75: ...indicates it is ready to receive data When XON XOFF RS232C communications handshaking control is selected the printer transmits the one byte response regardless of the host signal DSR When Auto Status Back ASB is enabled using the Enable Disable Automatic Status Back command 1D 61 the status transmitted by this command Transmit Status and the ASB status must be differentiated according to the info...

Page 76: ...nds processing the data in the buffer until paper is reloaded This is true for all error conditions knife home error thermal printhead overheat etc In addition there is no way to restart the printer after a paper jam or other error The Real Time commands are implemented in two ways to correct these problems Both implementations offer the same functionality which one you choose depends on the curre...

Page 77: ...es a Real Time status transmission command sequence even if that sequence happens to occur naturally within the data of another command such as graphics data In this case the sequence will also be handled correctly as the graphics data it is intended to be when the graphics command is executed from the buffer 3 Care must be taken not to insert a Real Time command into the data sequence of another ...

Page 78: ...ld stop processing data out of the receive buffer This resulted in the printer being unable to respond to the batch mode status commands ESC v and ESC u or handle the cash drawer commands even when it was not printing The improvement overcomes this limitation by not going busy at the RS 232C interface until it attempts to process a command out of the receive buffer which it can t do for example pr...

Page 79: ...7193 Owner s Guide Chapter 6 Commands August 1998 73 If you have programmed the printer to handle the busy line the old way but wish to re program it to the new way do the following steps ...

Page 80: ...atus 4 Transmit receipt paper status The command is ignored if n is out of range DLE Sequence Hexadecimal Decimal ASCII Value of n 10 04 n 16 4 n DLE EOT n 1 Transmit printer status 2 Transmit RS 232C busy status 3 Transmit error status 4 Transmit receipt paper status 5 Transmit slip paper status The command is ignored if n is out of range Note An application using the DLE sequence must send EOT w...

Page 81: ...it Status Hex Decimal Function 0 Off 00 0 Fixed to Off 1 On 02 2 Fixed to On 2 Off On 00 04 0 4 No slip motor jam Slip motor jam occurred 3 Off On 00 08 0 8 No knife error Knife error occurred 4 On 10 16 Fixed to On 5 Off On 00 20 0 32 No unrecoverable error Unrecoverable error occurred 6 Off On 00 40 0 64 Thermal printhead temp and power supply voltage are in range Thermal printhead temp and powe...

Page 82: ... the GS ETX n sequence which is handled exactly the same as DLE ENQ n n 1 Restarts printing from the beginning of the line where an error occurred after recovering from the error Print settings that are normally preserved from line to line such as character height and width are still preserved with this command This sequence is ignored except when the printer is busy due to an error condition If t...

Page 83: ... On 7193 Clear Printer Command Resets certain parameters and clears the print buffer as originally defined This is NOT a Real Time command It only distinguishes the Clear Printer command from other DLE sequences Hexadecimal Decimal ASCII 10 00 16 0 DLE NUL Recognizing Data from the Printer An application sending various Real Time and non Real Time commands to which the printer responds can determi...

Page 84: ... 0 0 1 Binary XOFF 0 0 0 1 0 0 1 1 Binary Auto Status Back ASB Response Recognized By ASB Byte 1 0 x x 1 x x 0 0 Binary ASB Bytes 2 4 0 x x 0 x x x x Binary Bar Code Commands These commands format and print bar codes and are described in order of their hexadecimal codes Select Printing Position of HRI Characters Prints HRI characters Human Readable Interface above or below the bar code Hexadecimal...

Page 85: ...o variations to this command the first uses a NULL character to terminate the string the second uses a length byte at the beginning of the string to compensate for the Code 128 bar code which can accept a NULL character as part of the data Note Fixed length codes can be aligned left center or right using the Align Positions 1B 61 command Variable length codes are always center aligned The check di...

Page 86: ...tart code 48 57 36 43 45 46 47 58 Variable Length Second Variation Length of Byte Specified at Beginning of String Hexadecimal Decimal ASCII 1D 6B m d n 29 107 m d n GS k m d n m 65 71 73 see the table d 0 127 see the table n 1 255 see the table The value of m selects the bar code system as described in the table When data is present in the print buffer the printer processes the data following m a...

Page 87: ...7 ASCII special characters d1 dk 42 start stop code is supplied by printer if necessary Variable 70 Interleaved 2 of 5 ITF 48 57 Variable Even Number 71 CODABAR NW 7 65 68 start code 48 57 36 43 45 46 47 58 Variable 73 Code 128 0 105 d1 103 105 must be a Start code d2 0 102 data bytes Stop code is provided by the printer Variable Select Width of Bar Code Sets the bar code width to n dots or n 152 ...

Page 88: ...Chapter 6 Commands 7193 Owner s Guide August 1998 82 ...

Page 89: ...ode 39 Code 128 UPC A UPC E JAN8 EAN JAN13 EAN Interleaved 2 of 5 Codabar Options Knife Power Supply separate in line power supply for models not receiving power from host Wall Mount Kit Cash Drawer Drivers Communication Cable Reliability Thermal Mechanism 36 Million Lines Electronics 240 000 Hours of Ontime Knife 1 Million Cuts Power Requirements The 7193 printer receives power from a separate in...

Page 90: ...ure Dimensions and Weight Height 119 mm 4 69 in Height with Cover Open 225 mm 8 85 in Width 165 mm 6 5 in Depth 187 mm 7 35 in Weight 1 3 kg 2 9 lb Printing Specifications Speed 1020 Lines per Minute Noise Level 50 dBA ISO 7779 Printhead Direct Thermal Fixed Head Print Area Host Selectable 44 Standard or 56 Compressed Columns Character Pitch 15 2 Characters per Inch Standard 19 0 Characters per In...

Page 91: ...acters columns per line Compressed pitch 8 x 18 dots in character cell 56 characters columns per line Graphics 448 addressable bits The minimum print line height is 18 dots for characters and 24 dots for graphics The standard print line height is 20 dots 3 33 mm 131 in for characters with two extra dot rows Paper Width 80 mm 3 15 in Top Margin 18 mm 71 in Minimum Print Zone 74 7 mm 2 94 in 448 Dot...

Page 92: ...estrictions are ambient temperature the percentage of time measured against one minute of continuous solid printing and the amount of coverage Caution When the duty cycle approches the limits shown in the table the receipt printhead will heat up and shut down This may damage the printhead To avoid this problem do one or a combination of the following 1 Reduce the amount of coverage 2 Reduce the ti...

Page 93: ...endix B Print Characteristics August 1998 85 Appendix B Print Characteristics Character Size The following two illustrations show the dot patterns of sample characters for standard pitch 15 2 CPI and compressed pitch 19 CPI ...

Page 94: ...Appendix B Print Characteristics 7193 Owner s Guide August 1998 86 Code Page 437 Character Set These are the characters for the Code Page 437 character set ...

Page 95: ...7193 Owner s Guide Appendix B Print Characteristics August 1998 87 Code Page 850 Character Set These are the characters for the Code Page 850 character set ...

Page 96: ...Appendix B Print Characteristics 7193 Owner s Guide August 1998 88 ...

Page 97: ...printer 4 Clearance around printer 6 Code page 437 character set 86 Code page 850 character set 87 Commands sending 33 Commands bar code print bar code 46 78 select height of bar code 46 78 select pitch of HRI characters 46 78 select printing position of HRI characters 46 77 select width of bar code 46 80 Commands graphics define downloaded bit image 45 63 double density graphics 45 62 print downl...

Page 98: ...mit printer ID 46 65 transmit printer status 46 65 transmit status 46 69 Commands real time 7193 clear printer command 76 alternate implementation 71 first implementation 70 moving data through the buffer 71 real time printer status transmission 46 76 real time request to printer DLE sequence 46 75 real time request to printer GS sequence 46 75 real time status transmission DLE sequence 46 73 real...

Page 99: ...stance 27 setting data buffer options 26 setting data error options 26 test receipt printing 31 Level 2 diagnostics 32 Level 3 Diagnostics 32 number of knife cuts 32 number of lines printed 32 number of operating hours 32 Lights indicating problems 21 Lines per inch default 28 Lines printed number of 32 Loading paper 12 Location choosing 6 clearance 6 M Maintenance cleaning the printer 4 Models of...

Page 100: ...t 22 power voltages out of range 23 print is light or spotty 23 printhead over under temperature 22 Protocol parallel 39 Protocol RS 232C DTR DSR 35 XON XOFF 35 R Receipt cover open 32 receipt printing test 31 Reliability 81 Removing packing material 5 Repacking printer 6 Rotated printing 59 RS 232C interface 34 cash drawer connector 36 communication connector 36 parameters 37 setting data buffer ...

Page 101: ...ce 40 RS 232C interface 36 Testing the printer 15 Thermal paper ordering 3 requirements 3 suppliers 3 Thermal printhead See Printhead Timing 34 Troubleshooting See Problems Turning on the printer 11 V Voltage low or high 32 W Wall mount kit power supply 5 19 printer 4 5 17 Weight of printer 82 X XON XOFF protocol 35 ...

Page 102: ...Index 7193 Owner s Guide August 1998 94 ...

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Page 104: ...BD20 1439 A Issue B 0898 NCR is the name and mark of NCR Corporation 1997 NCR Corporation Printed in U S A ...