NCR 7197 II SERIES, Owner'S Manual

Page 1: ...NCR 7197 Thermal Receipt Printer Series II Owner s Manual B005 0000 2068 Revision B February 2012...

Page 2: ...or notice All features functions and operations described herein may not be marketed by NCR in all parts of the world In some instances photographs are of equipment prototypes Therefore before using t...

Page 3: ...tion Interface Cable A shielded 360 degree interface cable must be used with this product The shield must be connected to the frame or earth ground connection or earth ground reference at EACH end of...

Page 4: ...dungskabel Bei der Benutzung dieses Produkts mu ein abgeschirmtes 360 Grad Verbindungskabel benutzt werden Die Abschirmleitung mu entweder mit dem Rahmens des Ger tes oder der Erde verbunden sein oder...

Page 5: ...v EMC 100 240 1 5 0 8 50 60 24 2 3 3 125 NCR NCR EMC 360 NCR EMC A A...

Page 6: ...n cables must be used with this unit to ensure compliance with the Class A FCC limits Information to User This equipment must be installed and used in strict accordance with the manufacturer s instruc...

Page 7: ...vii A NCR NCR NCR A...

Page 8: ...he Table of Contents or the Index Setting Up the Printer page 7 Basic requirements for unpacking and installation connecting the printer turning it on and running the print test Running the Data Scope...

Page 9: ...e Contents or the Index for detailed listings of what is contained in this book Who Should Use this Book You must be a trained service representative to service the 7197 Series II Thermal Receipt prin...

Page 10: ...and Using the Printer 8 What Is in the Box 8 Removing the Packing Material 9 Repacking the Printer 10 Choosing a Location 10 Wall mounted 11 Setting Switches 12 Connecting the Cables 13 About the Univ...

Page 11: ...8 Default Code Page 52 DHCP mode 55 Mfg Adjustment 55 Level 2 Diagnostics 60 Level 3 Diagnostics 61 Chapter 5 Communication 32 Communication Overview 32 Interface 32 Sending Commands 32 RS 232C Interf...

Page 12: ...Graphics Commands 116 Status Commands 126 Real Time Commands 140 Unsolicited Status Update Validation 148 Bar Code Commands 153 Caution 160 Macro Commands 173 User Data Storage Commands 175 Asian Cha...

Page 13: ...nes 216 Duty Cycle Restrictions Printing Solid Blocks 216 Appendix B Reflashing the Printer Firmware 218 Appendix C Lean Receipt Utility 219 Appendix D Print Characteristics 220 Character Size 220 Rec...

Page 14: ...ll and very reliable multiple function printer It prints receipts and two color printing The industry standard RS 232C communication interface allows the 7197 Series II to be connected to any host com...

Page 15: ...417 GS1 DataBar Omnidirectional GS1 DataBar Truncated GS1 DataBar Stacked GS1 DataBar Stacked Omnidirectional GS1 DataBar Limited GS1 DataBar Expanded GS1 DataBar Expanded Stacked QR Barcode Drop in p...

Page 16: ...face One cash drawer connector supports 2 cash drawers History EEROM for custom settings Audible tone controlled by application ENERGY STAR qualified Thermal head failure detection ECO Paper reduction...

Page 17: ...Problems for more information Note The thermal print head does not normally require cleaning if the recommended paper is used If non recommended paper has been used for an extended period of time clea...

Page 18: ...station will be damaged when the paper is exhausted Paper grades available from NCR Paper Stock Paper Grade Description 856911 Economy for text printing 856966 Standard Sensitivity for text and simple...

Page 19: ...6 C359 0007 1416 C266 0040 DC Plus Power Cables DC Power from NCR POS Terminal DC Power from NCR POS Terminal 1 0 Meters 4 0 Meters 1416 C712 0010 1416 C712 0040 USB Communication Cables USB Type A to...

Page 20: ...ble and resistant to these items Cleaning solutions Lubricants Fuels Cooking oils Ultraviolet light There is no scheduled maintenance required for the 7197 Series II Clean the cabinet as needed to rem...

Page 21: ...ipe it with cotton swabs and isoprophl alcohol If spotty or light printing problems persist after the thermal print head has been cleaned see Chapter 3 Solving Problems for more information Note The t...

Page 22: ...in the shipping box Printer enclosed in a plastic bag and foam pack Thermal receipt paper roll These items may be ordered as options from NCR and will be shipped separately Communication cable from ho...

Page 23: ...rinter 9 September 2011 Removing the Packing Material 1 Remove the printer from the foam pack and plastic bag 2 Remove the receipt paper roll from the foam packing material 3 Save all packing material...

Page 24: ...sending the printer to NCR for repair call your NCR authorized service representative for instructions on where to send the printer Be prepared to answer questions concerning shipping and billing Cho...

Page 25: ...vertical wall with Wall Mount Kit Option Make sure there is enough room to open the receipt cover to change the paper Mount the screws on the wall using the following recommended mount dimensions Use...

Page 26: ...various diagnostic tests in Level 1 Diagnostics in Chapter 4 Diagnostics for Setting Up the Printer Caution The DIP switches are set at the factory to predetermined settings and should not be changed...

Page 27: ...teps to connect the cables See the illustration on the next page 1 Unplug the power supply from its power source 2 Connect the power and communication cables to their respective connectors under the p...

Page 28: ...ation plug the DC cable into the POS terminal USB Connector Power Connector USB Cable Connection Cash Drawer Connector Power Cable USB Cable Cash Drawer Cable Bottom of the Printer Power Cable Communi...

Page 29: ...Manual Chapter 2 Setting Up and Using the Printer 15 September 2011 Ethernet Connector Power Connector Ethernet Cable Connection Ethernet model Bottom of the Printer Cash Drawer Power Cable Ethernet C...

Page 30: ...ware These advantages have become attractive to the POS industry for a couple of reasons Additional POS devices Some POS systems are required to host more peripherals than can be supported by two RS 2...

Page 31: ...serial bus controller If this entry exists your host computer is set up for USB operation If this entry does not appear Consult your computer documentation to see if USB must be enabled in the BIOS se...

Page 32: ...ou to make a selection from the Main Menu on the printout DIP Switch Settings Information Switch 1 Settings Switch 2 Settings Printer State OFF 0 OFF 0 On line Mode default In Ethernet I F Manual IP O...

Page 33: ...y depressed then released Long Click Feed Button is held down more than 1sec then released CAUTION The settings are predetermined in factory and should generally not be changed to avoid changing other...

Page 34: ...llow the instructions to select either XON OFF or DTR DSR then skip the remaining communications parameters 9 When you have finished set DIP switch 1 to Off down 10 Reset the printer The printer reset...

Page 35: ...7197 Series II Owner s Manual Chapter 2 Setting Up and Using the Printer 21 September 2011...

Page 36: ...7 Series II Owner s Manual Chapter 2 Setting Up and Using the Printer 22 September 2011 Note Location of the IONetworks files on the CD ROM may very depending on the version of the CD that is being us...

Page 37: ...7197 Series II Owner s Manual Chapter 2 Setting Up and Using the Printer 23 September 2011...

Page 38: ...7197 Series II Owner s Manual Chapter 2 Setting Up and Using the Printer 24 September 2011...

Page 39: ...g the Printer 25 September 2011 Checking the Installation You need to verify that the device drivers were installed correctly Windows XP 1 Open the Device Manager window as you did in Checking for USB...

Page 40: ...ember 2011 3 Scroll back up to Ports If the devices are missing or are not listed correctly the installation wasn t successful You will need to reinstall the drivers If this information is not listed...

Page 41: ...following page Serial Port Configuration Methods Automatic Default When the printer is plugged into the USB port of the host and the drivers are loaded the printer will default to the next available s...

Page 42: ...d 2 Scroll down to Universal serial bus controller and expand the list by pressing the symbol You ll see two entries for your NCR printer 3 Select the printer name and click Properties 4 Select the De...

Page 43: ...cycle it is ready to receive data If the LED blinks or the host computer indicates that there is a problem see Chapter 3 Solving Problems for more information 2 To perform a Configuration check option...

Page 44: ...ining on the roll Change the paper as soon as possible to avoid running out part way through a transaction Depending on the application program the host computer may alert you when the paper is low LE...

Page 45: ...7197 Series II Owner s Manual Chapter 2 Setting Up and Using the Printer 31 September 2011 Receipt cover...

Page 46: ...that the edge is loose 1 Place the new roll in the bin with a little extra paper extending over the front Be sure the paper unrolls from the bottom of the roll Otherwise the paper will not be printed...

Page 47: ...mber 2011 Advancing Paper 1 Press the Paper Feed button on the operator panel to advance the paper The cover must be closed To ensure print quality and the proper alignment of the paper advance about...

Page 48: ...be wrong For some problems the printer communicates the information to the host computer and relies on the application to indicate what the problem is The information on the following pages describes...

Page 49: ...ction See Loading and Changing the Receipt Paper in chapter 2 Green LED Blinking Fast Problem What to Do Where to Go Receipt paper is out Change the paper now Do not run a transaction without paper as...

Page 50: ...s chapter Power supply voltage is out of range If paper is not low and no conditions indicate that the print head is too hot the power supply voltage is out of range Contact a service representative S...

Page 51: ...blems such as the printer not printing not communicating with the host computer or not turning on contact your NCR authorized service organization to arrange for a service call In addition to the serv...

Page 52: ...Microprocessor timing is checked CRC check of the firmware ROM is performed external RAM is read The green LED flashes once if this action succeeds Level 0 diagnostics stop if this action fails Failur...

Page 53: ...Printer Configuration Printers are generally shipped with all appropriate configuration settings pre set at the factory The only time the user should need to change the printer configuration is if a...

Page 54: ...ress Pitch Setting Hardware Options Receipt Print Mode Print Density Power On Head Failure Detection Maximun Power Options Paper Low Sensor Paper Width Knife Option Color Paper Option Power LED Contro...

Page 55: ...r 1 Set DIP Switch 1 to On Switch 2 to Off 2 Reset the printer while holding the Paper Feed Button the printer will print the current configuration then cuts the paper to print the Configuration Menu...

Page 56: ...urrent Configuration 2 Clicks Set Communication Interface 3 Clicks Set Diagnostics Modes 4 Clicks Set Emulation Software 5 Clicks Set Hardware Options 6 Clicks Set Default Code page 7 Clicks Set EEPRO...

Page 57: ...switch down while disconnecting and reconnecting the power Printer Config Menu The config menu allows you to set general printer parameters Sub menus are entered and selections are made using the Pap...

Page 58: ...Set flow control to software XON XOFF or Hardware DTR DSR Set the printer to ignore data errors or print a upon encountering an error The settings used will depend on the software the operator is usi...

Page 59: ...OWN At least 1 second to validate SET FLOW CONTROL METHOD YES Long Click NO Short Click Software XON XOFF Long Click Hardware DTR DSR Short Click SET DATA RECEPTION ERRORS OPTION YES Long Click NO Sho...

Page 60: ...RORS OPTION YES Long Click NO Short Click Ignore Errors Long Click Print Short Click Note Press the Paper Feed Button for at least one second to validate the selection SET RECEIVE BUFFER SIZE YES Long...

Page 61: ...cations When in Datascope Mode the printer receives all communications but instead of executing the commands it prints them out on receipt paper as hexadecimal numbers in the order received For exampl...

Page 62: ...tions Press the Paper Feed Button for the option you want Save new parameters YES Long Click NO MODIFY Short Click Emulation Software Options Printer Emulation Printer emulation determine the commands...

Page 63: ...tive ID 3 Clicks Enter code then hold Button DOWN At least 1 second to validate Note Press the Paper Feed Button for at least one second to validate the selection Default Lines Per Inch This function...

Page 64: ...the Printer for instructions on how to enter the Configuration Menu to change this setting Note For Asian code pages only one either 932 936 949 or 950 will exist in the firmware Press the Paper Feed...

Page 65: ...ance of the printer Press the Paper Feed Button for the receipt synchronization option you want SET RECEIPT SYNCHRONIZATION YES Long Click NO Short Click Enabled mode1 1 Click Enabled mode2 2 Clicks E...

Page 66: ...r code then hold Button DOWN At least 1 second to validate Set Font Type option Set Font Type using the configuration menu Answer No to the questions printed on the receipt until you come to the instr...

Page 67: ...T COMPATIBILITY BARCODE LENGTH YES Long Click NO Short Click Disable 1 Click Enable 2 Clicks Enter code then hold Button DOWN At least 1 second to validate Set Compress Pitch option Set Compress Pitch...

Page 68: ...the Paper Feed Button for at least one second to validate the selection Print Density This function makes it possible to adjust the energy level of the print headto darken the printout An adjustment...

Page 69: ...lection Paper Low Sensor Paper Low Sensor makes it possible to enable or disable the paper low sensor for particular printer configurations Press the Paper Feed Button for the option you want SET PAPE...

Page 70: ...th Buzzer High 4 Clicks Enter code then hold Button DOWN At least 1 second to validate Color Paper Option This function allows the user to set the color paper option to Monochrome or Color Paper Press...

Page 71: ...d In disable setting the printer does not shift to the standby mode During going back from the standby mode the response of the printer will be slightly delayed compared to the normal mode response Ca...

Page 72: ...Default Code Page This function makes it possible to select the default code page These are the code pages available for printing Code page 437 US English Code page 850 Multilingual Code page 852 Slav...

Page 73: ...code then hold Button DOWN At least 1 second to validate Code Page 1256 1 Click Code Page Katakana 2 Clicks Code Page Hungary 3 Clicks Code Page 932 4 Clicks Enter code then hold Button DOWN At least...

Page 74: ...7197 Series II Service Manual Chapter 3 Diagnostics June 2011 54 Save new parameters YES Long Click NO MODIFY Short Click...

Page 75: ...aution Be extremely careful when changing any of the printer settings to avoid changing other settings that might affect the performance of the printer 1 Set DIP switch 1 to OFF DIP switch 2 to ON 2 P...

Page 76: ...BCDEFGHIJKLMNOP _ 012345678 ABCDEFGHIJKLMNOPQ _ 012345678 ABCDEFGHIJKLMNOPQR To stop the test hold the Paper Feed Button down The printer will return to the Mfg Adjustment Menu H print test Receipt Th...

Page 77: ...ck printing test The printer prints the 12 5 25 50 and 100 duty original pattern Press the Paper Feed Button to start or stop the test START DUTY CHECK PRINT TEST Return Main Menu Short Click Start te...

Page 78: ...u Short Click Start Printing Long Click Note Press the Paper Feed Button for at least one second to validate the selection Current Setting Form Model number 7197 6301 9001 Serial number 1234567890 Boo...

Page 79: ...justment Menu without resetting to the default values Note Press the Paper Feed Button for at least one second to validate the selection Ethernet info to Default Setting This selection resets the conf...

Page 80: ...ad is too hot or the voltages are out of range Paper out Cover open Knife unable to go back to home position Print head too hot Power supply voltage out of range See Chapter 4 Troubleshooting for more...

Page 81: ...ps track of the following tallies and prints them on the receipt during the receipt test Serial number Model number CRC number Number of lines printed Number of knife cuts Number of hours printer is o...

Page 82: ...ommunicate See the section RS 232C Interface on the next page for a description of the protocol associated with the RS 232C interface The 7197 Series II Ethernet Model supports the Ethernet communicat...

Page 83: ...Settings later in this book Print Speed and Timing The fast speed of the printer requires the application to send data to the printer at least as fast as it is printed This application must also allo...

Page 84: ...ve data and it sends an XOFF character when it cannot accept any more data The software on the host computer must monitor the communication link as shown in the following flowchart in order to send da...

Page 85: ...e parameters The RS 232C parameters are selectable in the Diagnostic mode See Diagnostics Communications Interface Settings in chapter 4 for the position of the DIP switches The RS 232C parameters mus...

Page 86: ...mmunication port for direct printing Port number 9100 Default Maximum simultaneous connections 3 clients TCP RAW Time out 120 seconds Port type TCP communication port by LPR Port number 515 Maximum si...

Page 87: ...e table Number of port 1 Ethernet 10BASE T 100BASE TX Network Interface Connector RJ45 Ethernet Connection Port not used SNMP agent TRAP HTTP server Web server FTP server 20 21 DL tool FTP client xx x...

Page 88: ...mand the response is transmitted to client PC UDP Socket communication The UDP socket is used to retrieve the printer information e g printer status immediately This is effective in UDP port 3000 when...

Page 89: ...ow cavity under the printer at the rear Ethernet Connector The Ethernet I F connector is a 8P8C modular connector usually called RJ45 with the following pin assignments 1 Pin Position 1 TX 2 Pin Posit...

Page 90: ...r cash drawers one and two The cash drawer connectors are located at the rear of the printer Pin 1 Pin 6 Pin Number Cash Drawer 1 Connector 1 Frame Ground 2 Drawer 1 Solenoid 3 Drawer 1 Status Switch...

Page 91: ...itches 1 Set the switches to the desired settings shown in the table Caution Do not set switch 1 to On Setting switch 1 to On puts the printer in level 1 diagnostics setup mode where other functions a...

Page 92: ...ng of commands that may be available in other printers but are not available in this printer some commands will be listed and described but identified as not implemented If the printer receives one of...

Page 93: ...ters 100 13 Select Single Wide Characters 100 14 n Feed n Print Lines 88 15 n Feed n Dot Rows 88 16 n Add n Extra Dot Rows 89 17 Print 89 18 Cancel Print Data in Page Mode 166 19 Perform Full Knife Cu...

Page 94: ...al Character Set 109 1B 53 Select Standard Mode 168 1B 54 n Select Print Direction in Page Mode 169 1B 56 n Select or Cancel 90 Degrees Clockwise Rotated 110 1B 57 n1 n2 n8 Set Printing Area in Page M...

Page 95: ...D 10 n Erase Selected Flash Sector 194 1D 11 al ah cl ch d1 dn Download to Active Flash Sector 195 1D 11 FF Baseline State Request 149 1D 1F Enable Disable Unsolicited Status Update 148 1D 21 n Select...

Page 96: ...Width 158 1D 28 6B pL pH cn 41 QR Code Select the model 1D 28 6B pL pH cn 43 QR Code Set the size of module 1D 28 6B pL pH cn 45 QR Code Select the error correction level 1D 28 6B pL pH cn 50 QR Code...

Page 97: ...35 n Enable or Disable Panel Buttons 84 1B 70 n p1 p2 Generate Pulse to Open Cash Drawer 85 1D 56 m Select Cut Mode and Cut Paper 85 1D 56 m n Select Cut Mode and Cut Paper 85 1F 74 Print Test Form 8...

Page 98: ...d Print 101 1B 16 n Select Pitch Column Width 101 1B 20 n Set Character Right Side Spacing 102 1B 21 n Select Print Modes 103 1B 25 n Select or Cancel User Defined Character Set 104 1B 26 s c1 c2 d1 d...

Page 99: ...age 11 n1 nk Print Raster Graphics 116 1B bmp Download BMP Logo 116 1B 2A m n1 n2 d1 dn 116 1B 2E m n rl rh d1 dn Advanced Raster Graphics 119 1B 4B n1 n2 d1 dn Select Single Density Graphics 119 1B 5...

Page 100: ...02 n Execute Head Failure Detection 137 1F 0A n Get Print Completion 137 Real Time Commands Code Hexadecimal Command Page 10 04 n Real Time Status Transmission DLE Sequence 141 10 05 n Real Time Reque...

Page 101: ...8 6B pL pH cn 50 QR Code Store the data in the symbol storage area 1D 28 6B pL pH cn 51 QR Code Print the symbol data in the symbol storage area 1D 28 6B pL pH cn 52 QR Code Transmit the size informat...

Page 102: ...5 n1 n2 Flash Allocation 178 1D 40 n Erase User Flash Sector 179 IF 11 m n m n m n 0FFH Printer Setting Change 180 Asian Character Commands Code Hexadecimal Command Page 1C 21 n Select print modes for...

Page 103: ...ch steps 16 n Add n Extra Dot Rows The dot rows will be measured in n 203 inches versus n 152 inches 1B 20 n Set Right Side Character Spacing This command sets the right side spacing to n horizontal m...

Page 104: ...ries II 13 1B 61 n Select Justification This command does true dot resolution alignment for centering versus character aligned centering 1D 2A n1 n2 d1 dn Define Downloaded Bit Image In 7193 Emulation...

Page 105: ...escription A brief description of the use of the command Formulas Any formulas used for this command Example Coding example of how to send the command in Visual Basic This code assumes we are doing ou...

Page 106: ...pacing Pitch and User Defined Character Sets are maintained at current selections RAM is not affected 3 Single Wide Single High Non Rotated and Left Aligned characters are set 4 Printer is restarted a...

Page 107: ...nction A Line Feed is executed first if print buffer is not empty Example MSComm1 Output Chr H19 or MSComm1 Output Chr H1B Chr H69 Perform Partial Knife Cut ASCII SUB or ESC m Hexadecimal 1A or 1B 6D...

Page 108: ...64 Default Character Pitch 15 6 CPI Column Width 44 characters 80mm 32 characters 58mm Extra Dot Rows 2 Character Set Code Page 437 Printing Position Column One Clears the print line buffer and resets...

Page 109: ...pleted Example MSComm1 Output Chr H1B Chr H63 Chr H34 Chr n Enable or Disable Panel Buttons ASCII ESC c 5 n Hexadecimal 1B 63 35 n Decimal 27 99 53 n Value of n 0 Enable 1 Disable Default 0 Enable Ena...

Page 110: ...l number multiplied by 2 msec to equal the total time 1 On time p1 x 2 msec 2 Off time p2 x 2 msec Example MSComm1 Output Chr H1B Chr H70 Chr n Chr n Related Information The off time is the delay befo...

Page 111: ...lects a mode for cutting paper and cuts the paper There are two formats for this command one requiring one parameter m the other requiring two parameters m and n The format is indicated by the paramet...

Page 112: ...ds paper one line Example MSComm1 Output Chr H0A Related Information Carriage Return Line Feed prints and feeds only one line Print and Carriage Return ASCII CR Hexadecimal 0D Decimal 13 Prints one li...

Page 113: ...Series II Native Mode Feeds paper n lines at the current line height without printing Ignored if the current line is not empty Example MSComm1 Output Chr H14 Chr n Feed n Dot Rows ASCII NAK n Hexadec...

Page 114: ...t to increase space between print lines or decrease number of lines per inch Formulas The following table shows the relationship between the number of lines per inch and each extra dot row s added Rec...

Page 115: ...o 1 6 Inch ASCII ESC 2 Hexadecimal 1B 32 Decimal 27 50 Default 0 13 Inch 3 33 mm Sets the default line spacing to 1 6 of an inch 4 25 mm Example MSComm1 Output Chr H1B Chr H32 Set Line Spacing ASCII E...

Page 116: ...Information For more information see the description of the Set Horizontal and Vertical Minimum Motion Units command in this document Print and Feed Paper ASCII ESC J n Hexadecimal 1B 4A n Decimal 27...

Page 117: ...line height Example MSComm1 Output Chr H1B Chr H64 Chr n Set Horizontal and Vertical Minimum Motion Units ASCII GS P x y Hexadecimal 1D 50 x y Decimal 29 80 x y Value of x Horizontal Value of y Verti...

Page 118: ...When there are no tabs defined to the right of the current position or if the next tab is past the right margin line feed is executed HT has no effect in page mode Printer initialization sets 32 tabs...

Page 119: ...n by multiplying the column for the absolute starting position by 10 standard pitch or 8 compressed pitch The example shows how to calculate column 29 10 dots per column as the absolute starting posit...

Page 120: ...See the Horizontal Tab 09 command The tab positions remain unchanged if the character widths are changed after the tabs are set This command ends with hexadecimal 00 hexadecimal 1B 44 00 clears all ta...

Page 121: ...move to the left Determine the value of n by multiplying the number of columns to move left of the current position by 13 standard pitch or 10 compressed pitch The example shows how to set the relativ...

Page 122: ...ce characters and their associated attributes when a Set Relative Print Position command instructs the printer to move the print position to the left In order to improve the speed of printing the 7197...

Page 123: ...See the Set Printing Area Width command 1D 57 in this document for a description of that command If the setting exceeds the printable area the maximum value of the printable area is used The maximum p...

Page 124: ...e Set Horizontal and Vertical Minimum Motion Units command 1D 50 The width of the printing area follows the Set Left Margin command 1D 4C See the Set Left Margin command 1D 4C earlier in this document...

Page 125: ...like selection of character sets definition of custom defined characters and setting of margins The commands are described in order of their hexadecimal codes Select Double Wide Characters ASCII DC2...

Page 126: ...int 1B 56 command is received Example MSComm1 Output Chr H1B Chr H12 Exceptions This command is valid only at the beginning of a line Rotated print and non rotated print characters cannot be used toge...

Page 127: ...vertical motion are specified by the Set Horizontal and Vertical Minimum Motion Units 1D 50 command Changes in the horizontal or vertical units do not affect the current right side character spacing W...

Page 128: ...e Bit Function 0 1 Bit 0 Pitch Standard Pitch1 15 6 CPI 44 Col Line 80 mm 32 Col Line 58 mm Compressed Pitch 20 3 CPI 56 Col Line 80 mm 42 Col Line 58 mm Bit 3 Emphasized Mode Canceled Set Bit 4 Doubl...

Page 129: ...ESC n Hexadecimal 1B 25 n Decimal 27 37 n Value of n 0 Code Page 437 1 User defined RAM character set 2 Code Page 850 Range 0 2 Default 0 Code Page 437 Selects the character set When an undefined RAM...

Page 130: ...and Ranges c the ASCII codes of the first c1 and last c2 characters respectively c1 Hex 20 FF Hex 20 is always printed as a space c2 Hex 20 FF Hex 20 is always printed as a space To define only one c...

Page 131: ...turn underline on and off in the same way Example MSComm1 Output Chr H1B Chr H2D Chr n Exceptions This command is ignored if n is out of the specified range This command is only available in 7194 Nat...

Page 132: ...code specified by n After the user defined character is canceled the corresponding pattern from Code Page 437 is printed Example MSComm1 Output Chr H1B Chr H3F Chr n Exceptions This command is ignored...

Page 133: ...command is received Example MSComm1 Output Chr H1B Chr H47 Chr n Exceptions These settings do not apply in Page Mode However they can be set or cleared in Page Mode Double strike printing cannot be u...

Page 134: ...id for the receipt station in 7194 Native Mode and 7197 Series II Native Mode Select International Character Set ASCII ESC R n or ESC t n Hexadecimal 1B 52 n or 1B 74 n Decimal 27 82 n or 27 116 n Val...

Page 135: ...ut Chr H1B Chr H52 Chr n Related Information This command may also be known as Select Character Code Table Select Character Code Table See the previous command Select International Character Set Selec...

Page 136: ...I ESC n Hexadecimal 1B 7B n Decimal 27 123 n Value of n 0 Cancel 1 Set Default 0 Cancel Prints upside down characters The character order is inverted in the buffer so text is readable The command rema...

Page 137: ...ght Selection Hex Decimal Height 00 0 1 normal 01 1 2 two times height 02 2 3 three times height 03 3 4 four times height 04 4 5 five times height 05 5 6 six times height 06 6 7 seven times height 07...

Page 138: ...verse printing mode print dots and non print dots are reversed which means that white characters are formed by printing a black background When the White Black reverse printing mode is selected it is...

Page 139: ...ze 2 Select superscript size Default 0 normal size Turns superscript or subscript modes on or off This attribute may be combined with other characters size settings commands 12 13 1B 21 n 1D 21 n This...

Page 140: ...se and Rotated Print counterclockwise Rotated CCW is mutually exclusive with the other two commands Unintended consequences may result when rotated CCW is mixed with other commands The samples of the...

Page 141: ...1 nk bytes describing the line to print Example MSComm1 Output Chr H11 Chr 05 Chr 255 Exceptions Raster graphcs is not avalable in Page Mode This is only available in 7194 Native Mode and 7197 Series...

Page 142: ...Information See 1D 22 n Select Memory Type to save logos Select Bit Image Mode ASCII ESC m n1 n2 d1 dn Hexadecimal 1B 2A m n1 n2 d1 dn Decimal 27 42 m n1 n2 d1 dn Sets the print resolution and enters...

Page 143: ...PI 58mm 24x576 80mm 24x424 58mm Formulas 8 Dot Single Density n1 256 x n2 24 Dot Single Density 3 x n1 256 x n2 dn MSB LSB Top of Bit Image Slip Receipt 8 Dot Single Density Mode Receipt Most Signific...

Page 144: ...n 53 58mm 0 r 65536 0 d1 dn 255 Prints a horizontal raster of graphics data one or multiple times Horizontal offset and number of data bytes are variable and specified by parameters Example MSComm1 O...

Page 145: ...ble Density Graphics ASCII ESC Y n1 n2 d1 dn Hexadecimal 1B 59 n1 n2 d1 dn Decimal 27 89 n1 n2 d1 dn Value of n Value of n 8 Dot Single Density Mode Value of n 24 Dot Single Density Mode Value of d n1...

Page 146: ...rinter will not receive the Select Current Logo 1D 23 n command In this case the printer assigns 0 as the active logo identifier It automatically stores any new logo definition in Flash Memory as logo...

Page 147: ...Bytes of Data Printed Down Then Across The number of bytes sent is represented by the following formula n 8 x n1 x n2 n1 x n2 must be less than or equal to 4608 Enters a downloaded bit image such as a...

Page 148: ...Bit Image command 1D 2F for a representation of the bit image Related Information See 1D 22 n Select Memory Type to store logos and 1D 23 n Select the Current Logo For the 7194 Native Mode and 7197 Se...

Page 149: ...h Prints a downloaded bit image in RAM or Flash on the receipt station at a density specified by m It is ignored if any data is in the print buffer if the downloaded bit image is undefined or if the d...

Page 150: ...ects or cancels 6 dot mm Emulation Mode When the 6 dot mm emulation is selected logos and graphics are expanded horizontally and vertically to emulate their size on a 6 dot mm printer The horizontal p...

Page 151: ...s and their response if any is returned to the application This gives the application the ability to query the printer when it is in a busy state in order to correct whatever fault has occurred Auto S...

Page 152: ...it 1 Return Value 1 Drawer 1 closed 1 Drawer 2 closed 0 Drawer 1 open 0 Drawer 2 open Bits 2 7 are not used Transmits current status of the cash drawers One byte is sent to the host computer In DTR DS...

Page 153: ...s for DSR SPACE Status Byte RS 232C Bit Function 0 Signifies 1 Signifies 0 Receipt Paper Ok Low 1 Receipt Cover or Front Cover Closed Open 2 Receipt Paper Ok Out 3 Knife Position Ok Jam 4 Not Used Fix...

Page 154: ...4 0x24 1 49 Printer model ID NCR 7193 0x03 1 49 Printer model ID NCR 7197 Series II 0xA2 2 50 Type ID Installed options Refer to the table below 3 51 ROM version ID ROM version 0x00 4 52 Logo Definiti...

Page 155: ...defined eight printer ID items and ten printer tally items A group of four remote diagnostic functions is assigned to each diagnostic item Most of the diagnostic items are maintained in non volatile...

Page 156: ...Printer returns 12 bytes in above example 1234567890 CR 24 36 Class model 15 digit ASCII Write to NVRAM 25 37 Class model Write to NVRAM and print on receipt to verify 27 39 Class model Return Class m...

Page 157: ...ally preceded by n to identify Printer returns 10 bytes in above example 00010000 CR 84 132 Knife cut tally 8 digit ASCII numeric max 99 999 999 Write to NVRAM 85 133 Knife cut tally Write to NVRAM an...

Page 158: ...Cover openings tally returns 10 bytes B2 178 Max Temperature tally Clear Max temp tally B3 179 Max Temperature tally Return Max Temperature tally returns 10 bytes B8 184 Dot Failure Information 2 Warn...

Page 159: ...numeric Write to Flash Rom max 999 C1 193 Dot Failure Information 0 Warning Dot on tally 3 digit ASCII numeric Write to Flash Rom and print on receipt to verify C2 194 Dot Failure Information 0 Warni...

Page 160: ...e transmitted are described in the following four tables Printer Status n 1 or n 49 Bit Off On Hex Decimal Status for Transmit Status 0 Off On 00 01 0 1 Paper present Paper exhausted 1 Off On 00 02 0...

Page 161: ...nt Failure 1 Off 00 0 Not used Fixed to off 2 Off 00 0 Not used Fixed to off 3 Off 00 0 Not used Fixed to off 4 Off 00 0 Not used Fixed to off 5 Off 00 0 Not used Fixed to off 6 Off 00 0 Not used Fixe...

Page 162: ...sult of the detection 3bytes after finishing the failure detection The first byte shows the result OK NG and 2nd and 3rd bytes shows the number of dots damaged in the error case In no error case those...

Page 163: ...rinter receives this command when it retains printable data it starts printing by force like receiving LF CR Exception If the printer powered OFF during the transaction then after the power on the pri...

Page 164: ...7197 Series II Owner s Guide Chapter 6 Commands August 2011 139 n GS ENQ 1D 05 1 x x x x x x x Binary XON 0 0 0 1 0 0 0 1 Binary XOFF 0 0 0 1 0 0 1 1 Binary...

Page 165: ...lication using these GS 1D sequences does not need to distinguish for the printer between the new real time commands and the Clear Printer command This implementation is ideal for an existing 7193 app...

Page 166: ...er at approximately print speed and the Real Time commands will eventually get flushed out When the printer is busy due to an error condition then data stops being processed out of the buffer until th...

Page 167: ...ernet Information 34bytes Serial number 11bytes Model number 17bytes MAC address 6bytes 3001 Ethernet model only 21 Serial number 11bytes 3001 Ethernet model only 22 Model number 17bytes 3001 Ethernet...

Page 168: ...4 n Related Information 1 Transmit Printer Status Bit Status Hex Decimal Function 0 Off 00 0 Fixed to Off 1 On 02 2 Fixed to On 2 Off On 00 04 0 4 One or both cash drawers open Both cash drawers close...

Page 169: ...Receipt Paper Status Bit Status Hex Decimal Function 0 Off 00 0 Fixed to Off 1 On 02 2 Fixed to On 2 Off On 00 04 0 4 Receipt paper adequate Receipt paper low 3 Off On 00 08 0 8 Receipt paper adequat...

Page 170: ...nd send xxh xxh xxh xxh 1Dh 03h 01h xxh xxh xxh xxh is Sequence Number The printer responds to a request from the host specified by n This command includes two sequences GS and DLE The operations perf...

Page 171: ...ernet RTC Protocol setting 1F 11 the using protocol and port number are different When Ethernet RTC Protocol setting is TCP this command effective in TCP 9100 port Ethernet RTC Protocol setting is UDP...

Page 172: ...08 0 8 Not busy at the RS 232C interface Printer is busy at the RS 232C interface 4 Off On 00 1 0 16 One or both cash drawers open Both cash drawers closed 5 Off 00 0 Fixed to off 6 Off On 00 40 0 64...

Page 173: ...are supports the Unsolicited Status Update messages If there is no response or the printer responds with some other sequence of bytes then the printer does not support the Unsolicited Status Updates m...

Page 174: ...rmation that is being passed to the host from the printer The lower 4 bits of the first two bytes when examined as continuous bits of a single number identify the sensor or state for which USU message...

Page 175: ...se 10 04 04 Bit 5 0 Paper available for printing 4 Journal Paper Low Sensor 1 Paper has reach low threshold limit Reserved Not Used 7167 7197 Series II RTC Response 10 04 04 Bit 2 0 Paper has been rep...

Page 176: ...ate 1A Paper jam status 1 Printer is in Jam State RTC Response 10 19 02 Bit 1 0 Printer in Normal State 1B Kiosk Door State 1 Door Open RTC Response 10 19 02 Bit 3 0 Door Closed 1C Black Mark Detectio...

Page 177: ...is in the Enabled state based on the value in non volatile memory the printer should transmit the current status of all Sensor and State information in the same manner it does in response to a Baseli...

Page 178: ...for the narrow modules The default is 3 DPM 7167 firmware ranges from 1 dot per module to 5 dots per module DPM printed on the receipt The default is 2 DPM Select Printing Position for HRI Characters...

Page 179: ...fault 0 Standard Pitch at 15 2 CPI Selects standard or compressed font for printing Bar Code characters Example MSComm1 Output Chr H1D Chr H66 Chr n Select Bar Code Height ASCII GS h n Hexadecimal 1D...

Page 180: ...irst variation uses a NUL character to terminate the string the second uses a length byte at the beginning of the string to compensate for the Code 128 bar code which can accept a NUL character as par...

Page 181: ...46 47 58 Variable Length 10 PDF 417 7194 Native Mode and 7197 Series II Native Mode 1 255 Variable Length 7194 Native Mode and 7197 Series II Native Mode Second Variation Length of Byte Specified at B...

Page 182: ...7 65 68 start code 48 57 36 43 45 46 47 58 Variable 72 Code 93 0 127 Variable A748 Native Mode only 73 Code 128 0 105 d1 103 105 must be a Start code d2 0 102 data bytes Stop code is provided by the...

Page 183: ...3 are only available in 7194 Native Mode Additional information for GS1 DataBar In the case of barcode except Expanded and Expanded Stacked FW add automatically application as identifier AI check digi...

Page 184: ...is used for only HRI characters printing Even if the input data including wrong C D is received the printer prints the data without correction In the case of Expanded and Expanded stacked when attach...

Page 185: ...on When selecting a bar code width of 1 the readability rate is impacted QR Code Select the model ASCII GS k pL pH cn fn n1 n2 Hexadecimal 1D 28 6B pL pH cn fn n1 n2 Decimal 29 40 107 pL pH cn fn n1 n...

Page 186: ...for QR Code printing Quiet zone is defined as 4 cells in standard and MicroQR code versions Notes The recommended module size is 4 dots and over But if use n 4 this printer cannot print maximum data b...

Page 187: ...ge area ASCII GS k pL pH cn fn m d1 dk Hexadecimal 1D 28 6B pL pH cn fn m d1 dk Decimal 29 40 107 pL pH cn fn m d1 dk Range of pL 4 255 Here 4 pL pH 256 7092 Range of pH 0 27 Value of cn 49 Value of f...

Page 188: ...l 29 40 107 pL pH cn fn m Values of pL pH pL pH specify pL pH 256 as the number of bytes after pH cn fn and parameters pL pH 256 3 So pL 3 pH 0 Value of cn 49 Value of fn 82 Value of m 48 Printer tran...

Page 189: ...Direction Symbol size specified by the command 1D 28 6B 03 00 31 43 n Vertical size Number of cells in Vertical Direction Symbol size specified by the command 1D 28 6B 03 00 31 43 n Example If Symbol...

Page 190: ...it prints the page and returns the printer to Standard Mode The Select Page Mode command 1B 4C puts the printer into Page Mode Any commands that are received are interpreted as Page Mode commands Seve...

Page 191: ...performed when the printer is not in Page Mode Example MSComm1 Output Chr H18 Exceptions This command is only used in Page Mode Print Data in Page Mode ASCII ESC FF Hexadecimal 1B 0C Decimal 27 12 Co...

Page 192: ...d switches the settings for the following commands which values can be set independently in Standard Mode and Page Mode to those for Page Mode 1 Set Right Side Character Spacing 1B 20 2 Select 1 6 Inc...

Page 193: ...tion is set to the beginning of the line This command switches the settings for the following commands the values for these commands can be set independently in Standard Mode and Page Mode to those fo...

Page 194: ...note the direction of of print See illustration Selects the printing direction and start position in Page Mode See the illustration The command can be sent multiple times so that several different pr...

Page 195: ...ngth of the area to be printed in the x direction is set to dx inches Use the equations to determine the Value of x0 y0 dx and dy See the illustration for a graphic representation of the printing area...

Page 196: ...54 This sets the absolute position in the vertical direction when the starting position is set to the upper left or lower right and sets the absolute position in the horizontal direction when the star...

Page 197: ...to the upper right or lower left of the printing area the horizontal motion unit x is used Value The value for the horizontal and vertical movement cannot be less than the minimum horizontal movement...

Page 198: ...ved Normal printing occurs while the macro is defined When the power is turned on the macro is not defined The defined contents of the macro are not cleared by the Initialize Printer 1B 40 thus the In...

Page 199: ...er waits for the Paper Feed Button to be pressed After the button is pressed the printer executes the macro once The printer repeats this operation the number of specified times When the macro is exec...

Page 200: ...g the 3 byte address addr If any of the memory locations addressed by this command are not currently erased the command is not executed Example MSComm1 Output Chr H1B Chr H27 Chr H5 Chr H0 Chr H0 Chr...

Page 201: ...he history EEROM The printer returns the word at the next available opportunity Example MSComm1 Output Chr H1B Chr H6A Chr k Write to Non Volatile Memory NVRAM ASCII ESC s n1 n2 k Hexadecimal 1B 73 n1...

Page 202: ...This is the default condition for logo Flash storage A logo defined following this command is stored in Flash Memory n 50 ASCII n 2 Loads user defined characters to RAM only This is the default condi...

Page 203: ...ers This allocation is saved in the EEPROM of the printer and is therefore saved across power cycles Clarify n1 n2 6 3M n1 n2 User Defined Character Download Logo User Storage Data 0 5 64 Kbytes 0 Kby...

Page 204: ...h another In both cases all logos and character set definitions are erased and must be redefined n 50 ASCII n 2 This command erases all sectors available for user data storage Important While erasing...

Page 205: ...115200 bps 57600 bps 38400 bps 19200 bps 9600 bps 4800 bps 2400 bps 1200 bps 12 Number of data bit 00 01 8 data bits 7 data bits 13 Number of stop bit 00 01 1 stop bits 2 stop bits 14 Parity 00 01 02...

Page 206: ...e 21 Default lines per inch 00 01 02 8 13 lines per inch 7 52 lines per inch 6 lines per inch 22 Carriage return usage 00 01 Ignore CR Use CR as Print cmd 23 Asian mode 00 01 Asian mode on Asian mode...

Page 207: ...FE FF 00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 31 Paper Low sensor option 00 01 Paper low sensor enable Paper low senso...

Page 208: ...Auto Reset timeout 00 01 02 03 04 05 06 Disable 10 Sec 20 Sec 30 Sec 40 Sec 50 Sec 60 Sec 3E FONT TYPE 00 01 FONT1 use original font all code page FONT2 use increased font size CP473 and CP858 only O...

Page 209: ...uce 75 4A Barcode Height Reduction in Eco utility 00 01 02 03 Disable Reduce 25 Reduce 50 Reduce 75 4B Registered Logo Removal in Eco utility 00 01 Disable Enable 4C Force Single High Font in Eco util...

Page 210: ...Length 00 01 Disable Enable 80 Receipt Print Mode 00 01 02 High Speed Print High Quality Print Eco Print 81 Power On Thermal Head Failure Detection Mode 00 01 Off On 82 Standby mode 00 01 Disabled En...

Page 211: ...ined 2 Off On 00 01 0 1 Double width mode is not selected Double width mode is selected 3 Off On 00 01 0 1 Double height mode is not selected Double height mode is selected 4 Undefined 5 Undefined 6 U...

Page 212: ...for Asian character All characters could be underlined including character right side spacing Underline can be selected by FS and ESC also the last received command is effective Example MSComm1 Outpu...

Page 213: ...equires 72 bytes for character definition The maximum number of user defined character is 100 Example MSComm1 Output Chr H1C Chr H32 Chr HF0 Chr H40 Chr d1 Chr dn Set Kanji character spacing ASCII FS...

Page 214: ...n Hexadecimal 1C 57 n Decimal 28 87 n Value of n The quadruple mode for Asian characters 0 Bit 0 Quadruple mode off 1 Bit 0 Quadruple mode on Default of n 0 Quadruple mode off Selects or cancels the q...

Page 215: ...ormal printer operation either the operator must turn the power off and then on to reboot or the application must send a command to cancel Download Mode and reboot Switch to Flash Download Mode ASCII...

Page 216: ...ple MSComm1 Output Chr H1D Chr H01 Exceptions Available only in Download Mode Select Flash Memory Sector to Download ASCII GS STX n Hexadecimal 1D 02 n Decimal 29 2 n Value of n The Flash sector to wh...

Page 217: ...mware is correct The printer also calculates the CRC for each sector during power up and halts the program if any sector is erroneous The printer transmits ACK if the calculated CRC is correct for the...

Page 218: ...The printer returns ACK if the command is successful NAK if it is unsuccessful Example MSComm1 Output Chr H1D Chr H0E Exceptions Available only in Download Mode Return Main Program Flash CRC ASCII GS...

Page 219: ...e of n 0 7 512K bytes Flash 0 15 1M bytes Flash 0 31 2M bytes Flash Erases the previously selected sector The printer transmits ACK when the sector has been erased If the previous sector is not succes...

Page 220: ...many bytes The start address is relative to the start of the sector Addresses run from 0 to 64K The printer may return one of several responses ACK means that the data was written correctly and the h...

Page 221: ...the printer should have firmware loaded and external switches set to the runtime settings Application software for downloading should prompt the user to set the external switches and confirm before se...

Page 222: ...or Ethernet 3 Main Firmware 4 Single Byte Font 5 Two Byte Receipt Font 6 Two Byte Slip Font The Single Byte Font file has a file extension of sfn It is the font used for OEM Codepages such as 437 850...

Page 223: ...l Chinese CP950 Receipt CG950RC_V0003 dfn Notes 1 The noted font files are include on LPIN A370 0050 0000 or are available from the NCR web site under Retail Solution Specific Printer Firmware 2 The d...

Page 224: ...e program i Download ipl firmware program b Download boot firmware program for 7168 models only a Download ANK font s Download ASIAN font for K590 7402 K592 7197 7342 F306 7346 F306 rs Download Receip...

Page 225: ...connected on COM1 or COM2 The current version of the utility does not function for COM ports higher than 2 For the 7125 printer use the 734X F307 selection If an error is encountered the Usage inform...

Page 226: ...7167 50X1 60X1 7168 7197 7198 740X K59X 734X F306 s Download ASIAN font for 7197 740X K59X 734X F306 rs Download Receipt ASIAN Font for 7167 Receipt 2 Byte for 7168 7198 ss Download Slip ASIAN font fo...

Page 227: ...om 7197 5X01 6X01 m COM1 115200 none 1 SP2M0609 MFW noskip print retstat This invokes the GUI interface shown in the next section and displays a progress bar indicator The same is seen if you run the...

Page 228: ...sh exe Utility On the host terminal or PC running Windows execute the utility TSEFlash exe to start the program A window similar to the example below will appear on the screen Notes The flash utility...

Page 229: ...s etc can be seen and be changed Format http IP address for the printer Display format of Configuration setting page On the Top Screen the menu is displayed in a left frame and information on TCP IP i...

Page 230: ...7197 Service Manual Appendix C Ordering Paper and Supplies August 2011 205 TCP IP screen SNMP Screen A A...

Page 231: ...7197 Service Manual Appendix C Ordering Paper and Supplies August 2011 206 Other Screen Reset Screen B A...

Page 232: ...per and Supplies August 2011 207 Screen transition chart Menu TCP IP SNMP Other Reset Right TCP IP Button SUBMIT RESET Right SNMP Button SUBMIT RESET Right Other Button SUBMIT RESET Right Reset Button...

Page 233: ...when Get IP Address is Manual Get IP Address Manual Select method of acquiring IP Address Selectable method is Manual or DHCP base on the Printer Dip Switch Setting If Printer Dip Switch 1 OFF and Dip...

Page 234: ...ue button TCP setting value is changed default value of selected driver Number of Connections 1 Show the maximum number hosts that can be connected Time of Time out for Link Down 2min Set time of time...

Page 235: ...aracters IP Trap1 setting Items Default value Detail TRAP Disable Select whether SNMP TRAP is Enable or Disable Address 0 0 0 0 Set address of host that receives SNMP TRAP Community Name Set SNMP TRAP...

Page 236: ...iving of Real Time Command UDP 3000 Set port number of UDP command This port number range is 1024 to 65535 Expect 3001 This is effective when Ethernet RTC Protocol setting is UDP Ethernet setting Item...

Page 237: ...gust 2011 212 Reset Window Push the RESET button the printer is reset If Configuration Network is changed before push RESET button the change is not reflected in the printer When RESET SUBMIT is pushe...

Page 238: ...IP Address is DHCP and DHCP IP Address is 0 0 0 0 the printer gets automatically IP address Subnet Mask and Default Gateway from DHCP server If the printer fails in the automatic acquisition of IP add...

Page 239: ...s Inch Compressed Columns maximum For 80 mm paper 44 Columns Standard 56 Columns Compressed For 58 mm paper 32 Columns Standard 42 Columns Compressed Print Mode Standard Compressed Double High Double...

Page 240: ...0 039 Paper Thickness Not Applicable Printable Area 2 83 Inches Max Power Requirements The 7197 Series II printer receives power from a separate power supply Here are the voltage requirements for the...

Page 241: ...station prints high density print lines graphics it automatically slows down to a rate slower than 902 lines per minute High density print lines are defined as lines with over 50 of the dots printing...

Page 242: ...t of Solid Coverage 25 C 35 C 50 C 20 100 of 1 min continuous printing 50 of 1 min continuous printing 20 of 1 min continuous printing 40 50 of 1 min continuous printing 25 of 1 min continuous printin...

Page 243: ...pplies August 2011 218 Appendix B Reflashing the Printer Firmware Flash Utility is used to Flash the firmware Font files to the printer For detailed procedure please refer the Printer Firmware Flash u...

Page 244: ...and Supplies August 2011 219 Appendix C Lean Receipt Utility Lean Receipt Utility is used to set the printer ECO setting from the utility For detailed procedure please refer the Lean Receipt utility...

Page 245: ...on the receipt station Receipt Station The following two illustrations show the dot patterns of sample characters for standard pitch 15 6 CPI and compressed pitch 20 3 CPI Note that compressed pitch u...

Page 246: ...44 characters columns per line Compressed pitch 10 x 24 dots in character cell 56 characters columns per line Double byte character 24 x 24 dots in character cell 24 characters columns per line Graph...

Page 247: ...racter 24 x 24 dots in character cell 17 characters columns per line Graphics 424 addressable bits The minimum print line height is 24 dots for characters and 24 dots for graphics The standard print l...

Page 248: ...852 Slavic PC Code Page 860 Portuguese PC Code Page 862 Hebrew PC Code Page 863 French Canadian PC Code Page 864 Arabic PC Code Page 865 Nordic PC Code Page 866 Cyrillic PC Code Page 1252 Windows Lat...

Page 249: ...7197 Series II Owner s Guide Appendix B Print Characteristics 224 Februrary 2012 Code Page 950 Code Page 437 850 852 and 858...

Page 250: ...7197 Series II Owner s Guide Appendix B Print Characteristics 225 Februrary 2012 Code Page 860 862 863 and 864...

Page 251: ...7197 Series II Owner s Guide Appendix B Print Characteristics 226 Februrary 2012 Code Page 865 866 874 and 1252...

Page 252: ...7197 Series II Owner s Guide Appendix B Print Characteristics 227 Februrary 2012 Code Page 1256 and Katakana...

Page 253: ...7197 Series II Owner s Guide Appendix B Print Characteristics 228 Februrary 2012 Code Page 932...

Page 254: ...7197 Series II Owner s Guide Appendix B Print Characteristics 229 Februrary 2012 Code Page 932 Cont...

Page 255: ...7197 Series II Owner s Guide Appendix B Print Characteristics 230 Februrary 2012 Code Page 932 Cont...

Page 256: ...7197 Series II Owner s Guide Appendix B Print Characteristics 231 Februrary 2012 Code Page 932 Cont...

Page 257: ...7197 Series II Owner s Guide Appendix B Print Characteristics 232 Februrary 2012 Code Page 932 Cont...

Page 258: ...7197 Series II Owner s Guide Appendix B Print Characteristics 233 Februrary 2012 Code Page 932 Cont...

Page 259: ...7197 Series II Owner s Guide Appendix B Print Characteristics 234 Februrary 2012 Code Page 932 Cont...

Page 260: ...7197 Series II Owner s Guide Appendix B Print Characteristics 235 Februrary 2012 Code Page 932 Cont...

Page 261: ...7197 Series II Owner s Guide Appendix B Print Characteristics 236 Februrary 2012 Code Page 932 Cont...

Page 262: ...7197 Series II Owner s Guide Appendix B Print Characteristics 237 Februrary 2012 Code Page 936 Simple Chinese...

Page 263: ...7197 Series II Owner s Guide Appendix B Print Characteristics 238 Februrary 2012 Code Page 936 Simple Chines1e Cont...

Page 264: ...7197 Series II Owner s Guide Appendix B Print Characteristics 239 Februrary 2012 Code Page 936 Simple Chinese Cont...

Page 265: ...7197 Series II Owner s Guide Appendix B Print Characteristics 240 Februrary 2012 Code Page 936 Simple Chinese Cont...

Page 266: ...7197 Series II Owner s Guide Appendix B Print Characteristics 241 Februrary 2012 Code Page 936 Simple Chinese Cont...

Page 267: ...7197 Series II Owner s Guide Appendix B Print Characteristics 242 Februrary 2012 Code Page 936 Simple Chinese Cont...

Page 268: ...7197 Series II Owner s Guide Appendix B Print Characteristics 243 Februrary 2012 Code Page 936 Simple Chinese Cont...

Page 269: ...7197 Series II Owner s Guide Appendix B Print Characteristics 244 Februrary 2012 Code Page 936 Simple Chinese Cont...

Page 270: ...7197 Series II Owner s Guide Appendix B Print Characteristics 245 Februrary 2012 Code Page 936 Simple Chinese Cont...

Page 271: ...7197 Series II Owner s Guide Appendix B Print Characteristics 246 Februrary 2012 Code Page 936 Simple Chinese Cont...

Page 272: ...7197 Series II Owner s Guide Appendix B Print Characteristics 247 Februrary 2012...

Page 273: ...7197 Series II Owner s Guide Appendix B Print Characteristics 248 Februrary 2012 Code Page 936 Simple Chinese Cont...

Page 274: ...7197 Series II Owner s Guide Appendix B Print Characteristics 249 Februrary 2012 Code Page 949 Korean...

Page 275: ...7197 Series II Owner s Guide Appendix B Print Characteristics 250 Februrary 2012 Code Page 949 Korean Cont...

Page 276: ...7197 Series II Owner s Guide Appendix B Print Characteristics 251 Februrary 2012 Code Page 949 Korean Cont...

Page 277: ...7197 Series II Owner s Guide Appendix B Print Characteristics 252 Februrary 2012 Code Page 949 Korean Cont...

Page 278: ...7197 Series II Owner s Guide Appendix B Print Characteristics 253 Februrary 2012 Code Page 949 Korean Cont...

Page 279: ...7197 Series II Owner s Guide Appendix B Print Characteristics 254 Februrary 2012 Code Page 949 Korean Cont...

Page 280: ...7197 Series II Owner s Guide Appendix B Print Characteristics 255 Februrary 2012 Code Page 949 Korean Cont...

Page 281: ...7197 Series II Owner s Guide Appendix B Print Characteristics 256 Februrary 2012 Code Page 949 Korean Cont...

Page 282: ...7197 Series II Owner s Guide Appendix B Print Characteristics 257 Februrary 2012 Code Page 949 Korean Cont...

Page 283: ...7197 Series II Owner s Guide Appendix B Print Characteristics 258 Februrary 2012 Code Page 949 Korean Cont...

Page 284: ...7197 Series II Owner s Guide Appendix B Print Characteristics 259 Februrary 2012 Code Page 949 Korean Cont...

Page 285: ...7197 Series II Owner s Guide Appendix B Print Characteristics 260 Februrary 2012 Code Page 949 Korean Cont...

Page 286: ...7197 Series II Owner s Guide Appendix B Print Characteristics 261 Februrary 2012 Code Page 949 Korean Cont...

Page 287: ...7197 Series II Owner s Guide Appendix B Print Characteristics 262 Februrary 2012 Code Page 949 Korean Cont...

Page 288: ...7197 Series II Owner s Guide Appendix B Print Characteristics 263 Februrary 2012 Code Page Traditional Chinese Cont...

Page 289: ...7197 Series II Owner s Guide Appendix B Print Characteristics 264 Februrary 2012 Code Page 949 Korean Cont...

Page 290: ...7197 Series II Owner s Guide Appendix B Print Characteristics 265 Februrary 2012 Code Page 950 Traditional Chinese...

Page 291: ...7197 Series II Owner s Guide Appendix B Print Characteristics 266 Februrary 2012 Code Pare 949 Traditional Chinese Cont...

Page 292: ...7197 Series II Owner s Guide Appendix B Print Characteristics 267 Februrary 2012 Code Pare 980 Traditional Chinese Cont...

Page 293: ...7197 Series II Owner s Guide Appendix B Print Characteristics 268 Februrary 2012 Code Pare 950 Traditional Chinese Cont...

Page 294: ...7197 Series II Owner s Guide Appendix B Print Characteristics 269 Februrary 2012 Code Pare 949 Traditional Chinese Cont...

Page 295: ...7197 Series II Owner s Guide Appendix B Print Characteristics 270 Februrary 2012 Code Pare 980 Traditional Chinese Cont...

Page 296: ...7197 Series II Owner s Guide Appendix B Print Characteristics 271 Februrary 2012 Code Pare 980 Traditional Chinese Cont...

Page 297: ...7197 Series II Owner s Guide Appendix B Print Characteristics 272 Februrary 2012 Code Pare 950 Traditional Chinese Cont...

Page 298: ...7197 Series II Owner s Guide Appendix B Print Characteristics 273 Februrary 2012 Code Pare 950 Traditional Chinese Cont...

Page 299: ...7197 Series II Owner s Guide Appendix B Print Characteristics 274 Februrary 2012 Code Pare 950 Traditional Chinese Cont...

Page 300: ...7197 Series II Owner s Guide Appendix B Print Characteristics 275 Februrary 2012 Code Pare 950 Traditional Chinese Cont...

Page 301: ...437 195 code page 850 196 code page 852 198 code page 863 200 code page 865 197 199 200 201 202 Character sets 194 Characters receipt station dot patterns 191 Cleaning the printer 7 Clearance around...

Page 302: ...m 40 paper out 40 printhead over under temperature 41 startup 32 Vendor adjustment 53 Dimensions of printer 10 189 DIP switches See Switch settings Documentation ordering 6 DOS sending commands 61 Dot...

Page 303: ...sage 43 color paper 39 41 45 48 50 51 52 default lines per inch 42 maximum power 47 paper low sensor 47 paper width 47 print density 46 printer emulations 41 42 Ordering cash drawer 6 communication ca...

Page 304: ...e setting 37 RS 232 interface settings 37 RS 232C interface 62 cash drawer connector 65 communication connector 64 DTR DSR protocol 63 parameters 66 setting extra options 67 technical specifications 6...

Page 305: ...0 Completeness 5 4 3 2 1 0 Organization 5 4 3 2 1 0 Appearance 5 4 3 2 1 0 Examples 5 4 3 2 1 0 Illustrations 5 4 3 2 1 0 Job performance 5 4 3 2 1 0 Question resolution 5 4 3 2 1 0 Overall satisfacti...

Page 306: ...ntact you concerning your comments please fill in the information below Name Organization Company Address Phone Fax Thank you for your evaluation of this publication Fold the form where indicated tape...

Page 307: ...7197 Series II Owner s Guide Index June 2011 III F 8763 0695 NCR CORPORATION RETAIL SYSTEMS GROUP INFORMATION PRODUCTS DEPT 2651 SATELLITE BLVD DULUTH GA 30136 Cut Fold Fold...

Page 308: ...B005 000 2068 Issue 1 0 1102 NCR is the name and mark of NCR Corporation 2002 NCR Corporation Printed in U S A...