2-50
Chapter 2: Hardware Installation
Summary
If there is a Touch Screen calibration issue during or after installation,
take the following actions in the order listed:
1.
Recalibrate.
2.
If recalibration is unsuccessful after two attempts, then run the
Noise check to change the frequency.
3.
If you are still unable to calibrate, change the touch screen glass.
4.
The final step is to replace the Processor Board. If this corrects the
problem, then the old glass is probably OK to reuse.
Out-of-Box Failures
The RSG-Atlanta Customer Satisfaction Hotline will replace out-of-box
failed hard disks with identical, preloaded drives. Once a system is
successfully installed, all disk contents are the responsibility of the
customer. The customer is responsible for restoring operating system
software and/or customer-specific data onto replacement disks sent to
repair a failed or damaged disk in the field. NCR provides recovery
tools for the operating system and platform software.
Summary of Contents for 7401 Web Kiosk
Page 1: ...NCR 7401 Web Kiosk Release 2 3 Hardware User s Guide 16436 NCR B005 0000 1254 Issue D...
Page 80: ...Chapter 2 Hardware Installation 2 21 2 Remove the Core Module from the Fixed Angle Mount 16397...
Page 183: ...3 74 Chapter 3 Setup...
Page 263: ...Appendix B Feature Kits B 55 11 Route the cables in the Wall Bracket as shown below 17359...
Page 302: ...B 94 Appendix B Feature Kits 17729 Pole Mount Wall Mount...
Page 326: ...B 118 Appendix B Feature Kits 2 Insert the end of the paper into the Paper Guide 16731...
Page 328: ...B 120 Appendix B Feature Kits 4 Remove the cut paper waste from the Presenter 16965...
Page 334: ...B 126 Appendix B Feature Kits 19050...
Page 367: ...Index 159...
Page 368: ...B005 0000 1254 September 2001 Printed on recycled paper...
