Chapter 6: Troubleshooting
6-3
Problem
Status
Indicator
Tone
Possible Cause
Corrective Action
Scanner reads only
two tags.
Normal Normal Communication
failure
•
Check the host
terminal or PC for
proper operation.
•
Check the protocol
programmed
Scanner does not
read labels. All
other indications
normal and unit
programmed
properly
Red
Off
Internal failure
Bar code tag
may not be able
to be read for a
specified
communication
protocol.
Have scanner repaired.
Scanner does not
communicate to
host terminal when
using IBM 468x
communications.
Series of 9
Red
flashes at
3-second
intervals
Off
Host terminal is
not turned on.
Cables
disconnected
between
RealScan 7892
and host
terminal.
Turn on host terminal
Check Scanner Module
cable and Interface
cable for proper
connection.
Red
Host terminal
has not
established
communications
with the
RealScan 7892.
Refer to host terminal
and application
documentation. Check
programmed options
(103 vs 104 vs 106).
Scanner does not
operate when
using IBM 468x
communications.
Rapidly
flashes
Red
None Host terminal
has sent the
RealScan 7892 a
command to
prevent it from
reading bar
codes.
Terminal should
enable the 7892 later in
the transaction.
Summary of Contents for RealScan 7892
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