Configuring a Remote Support Modem
2-12
MP-RAS Remote Support
Configuring a Remote Support Modem
NCR recommends that you connect a modem to your sever. You can use this
modem for general purpose communications and for remote management. You
can also use a Hayes-compatible modem similar to the one provided with your
server to enable remote support.
We recommend that you reserve the modem for remote support so that the
system is appropriately configured if a problem occurs.
This section discusses how to use the Diagnostic Partition menus to configure
a remote support modem. You can also perform many of these configuration
tasks through your operating system. Refer to your operating system
documentation or the operating system-specific sections at the end of this
chapter for more information.
Terms and Definitions
You should be familiar with the following terms before configuring your
remote support modem.
auto-answer mode
Mode in which your modem is configured to answer incoming calls
automatically and permit remote connections.
call-back password
Modem password associated with a call-back phone number. When you
enter a call-back password at the modem password prompt, the modem
disconnects the phone line and dials the specified call-back number.
call-through password
Modem password with no call-back phone number. When a call-through
password is entered at the modem password prompt, the remote user is
directly connected to the local server’s COM port.
Summary of Contents for S46
Page 1: ...B003 0145 A 6 97 NCR S46 Server MP RAS Support Guide Release 1...
Page 6: ...Contents iv Contents...
Page 10: ...Preface viii Preface...
Page 11: ...NCR S46 Server MP RAS Support Guide 1 1 Chapter 1 Installing MP RAS...
Page 32: ...Restoring MP RAS 1 22 Installing MP RAS...
Page 33: ...NCR S46 Server MP RAS Support Guide 2 1 Chapter 2 MP RAS Remote Support...
Page 88: ...Using the Server Monitor Module for Remote Management 2 56 MP RAS Remote Support...