Configuring a Remote Support Modem
2-18
MP-RAS Remote Support
If your country does not display for selection, contact the appropriate
NCR support center defined in the NCR S46 Server Support Log.
4. Using the “Configure Modem” utility, define one or more modem
passwords to protect your server from unauthorized use. Define call-back
or call-through passwords using the “2. Administer Passwords” option
from the “Modem Configuration” menu.
5. From the “Administer Passwords” menu, you can view all currently
defined passwords, define and delete individual call-back or call-through
passwords, and enable and disable all password checking at the modem.
For remote support, you must define at least one password and enable
password checking. Press 2 and Enter to define a password. Provide
password and optional callback number information when prompted by
the utility. After providing the information, press 4 and Enter to “Enable
All Passwords.”
Note: Password 0 contains the remote password. This is a call-through
password that can be manipulated remotely. Password 0 is automatically
modified when you enable or disable the remote password using the “Set
Remote Password” and “Delete Remote Password” programs on the Modem
Utilities menu. The next section discusses the remote password in detail.
Never enable passwords without defining at least one call-back or call-through
password. If you enable passwords but do not define a password, remote
modem access is impossible.
6. Exit from the “Configure Modem” utility by pressing 6 and Enter to exit
from the “Administer Passwords” menu, and then pressing 5 and Enter to
exit from the modem utility’s main menu.
Although the “Configure Modem” utility instructs you to reboot, do not
reboot at this time.
7. Select “Enable Auto Answer” from the “Modem Utilities” menu.
Note: For some modems, Enable Auto Answer automatically enables
password checking for security. If this is the case with the modem installed on
your server, define at least one call-back or call-through password so that you
can connect to the server from a remote location.
Summary of Contents for S46
Page 1: ...B003 0145 A 6 97 NCR S46 Server MP RAS Support Guide Release 1...
Page 6: ...Contents iv Contents...
Page 10: ...Preface viii Preface...
Page 11: ...NCR S46 Server MP RAS Support Guide 1 1 Chapter 1 Installing MP RAS...
Page 32: ...Restoring MP RAS 1 22 Installing MP RAS...
Page 33: ...NCR S46 Server MP RAS Support Guide 2 1 Chapter 2 MP RAS Remote Support...
Page 88: ...Using the Server Monitor Module for Remote Management 2 56 MP RAS Remote Support...