NCR SelfServ XK22, Site Preparation Manual

Page 1: ...Site Preparation Guide NCR SelfServ XK22 2246 Kiosk BCC5 0000 5390 Issue D...

Page 2: ...must be included It is the policy of NCR Corporation NCR to improve products as new technology components software and firmware become available NCR therefore reserves the right to change specificati...

Page 3: ...rd used batteries according to the manufacturer s instructions Attention Il y a danger d explosion s il y a remplacement incorrect de la batterie Remplacer uniquement avec une batterie du m me type ou...

Page 4: ...s is the equipment grounding conductor If repair or replacement of the electric cord or plug is necessary do not connect the equipment grounding conductor to a live terminal Check with a qualified ele...

Page 5: ...or wrong components Description of failure please be specific For example display will not power on Customer Requestor s contact name phone number and or e mail address Address to ship replacement par...

Page 6: ...contact NCR Customer Services at the following numbers 1 800 262 7782 U S or Canada 1 937 445 1936 International Returning Defective Hardware for Service Use the following procedure to report return d...

Page 7: ...to HWT Brand would be assigned to Brand Direct Customer with Corporate Help Desk Log a new case on NAYS Resellers Reseller will log a new case on NAYS For assistance with the OBF process provide the f...

Page 8: ...8 AC Power Line Transient Protection 8 Data Line Transient Protection 9 Weight 10 Unit Weight 10 Shipping Weight 10 Kiosk Dimensions 11 Countertop Mount with Small PIN Pad 11 Countertop Mount with La...

Page 9: ...ount Configuration 26 Distance for Voice Guidance 27 Interface Devices 29 Service Clearance 30 Kiosk with Small PIN Pad 30 Kiosk with Large PIN Pad 30 Countertop Mounting Details 31 Recommended Bolt S...

Page 10: ...ctions for Retail and for Hospitality Updated cleaning procedures C May 2020 Added dimensions for Dual Pedestal Mount D Feb 2021 Updated Kiosk Dimensions sections Showed dimensions for one Small PIN P...

Page 11: ...the information necessary to prepare a site to NCR specifications before installing an NCR SelfServ XK22 2246 Kiosk The site must be properly prepared before the kiosk is installed because site prepa...

Page 12: ...i3 8GB 120GB SSD Printer Imager HOSP Win 10 OS US Power Cord 2246 5010 1201 XK22 Kiosk HOSP VX820 IPP350 mount i3 8GB 120GB SSD Printer Imager HOSP Win 10 OS UK Power Cord 2246 5010 1205 XK22 Kiosk H...

Page 13: ...nd associated hardware Provide and install necessary power distribution boxes conduits grounds lightning protection devices and associated hardware Make sure all applicable codes regulations and laws...

Page 14: ...nal CD ROM drives and so forth Peripherals tend to be less sensitive to electrostatic damage when directly grounded through their power cords If the peripheral is powered by the terminal and has no de...

Page 15: ...locations where the temperature changes beyond the restrictions Temperature Parameter Restriction Operating 5 to 45 C 41 F to 113 F dry bulb Storage 10 to 50 C 14 F to 122 F three months Shipping 40...

Page 16: ...ot include any EMV pin pad S3 ACPI is set to S3 S3 uses Sleep command in Windows 10 Range Nominal Vrms Minimum Vrms Maximum Vrms Input Current Maximum Arms Low 115 100 127 90 136 1 5 A High 230 200 24...

Page 17: ...SelfServ XK22 2246 Kiosk supports Ethernet 10 100 1000baseT Local Area Network LAN communication protocol Cat 5 wiring for 100baseT or higher is recommended For Ethernet communications wiring specifi...

Page 18: ...of power quality problems are is not covered by the NCR Maintenance Agreement NCR accepts no liability for any such occurrence or for its consequences When power transient suppression is required the...

Page 19: ...reduce downtime and extend the life of the NCR TouchPort travel solution For sizing and product information please call NCR Site Preparation Services at 800 257 0458 The following product offerings ar...

Page 20: ...tal Weight Countertop or Wall 26 kg 57 32 lb N A N A 26 kg 57 32 lb Bolted 26 kg 57 32 lb 19 kg 41 89 lb N A 45 kg 99 21 lb Free Standing 26 kg 57 32 lb 19 kg 41 89 lb 37 2 kg 82 01 lb 82 2 kg 181 22...

Page 21: ...e 11 Kiosk Dimensions The NCR XK22 Kiosk can be installed in different configurations depending on the features kits and components ordered Following are dimensions of different NCR XK22 Kiosk configu...

Page 22: ...12 NCR SelfServ XK22 2246 Site Preparation Guide Countertop Mount with Large PIN Pad...

Page 23: ...NCR SelfServ XK22 2246 Site Preparation Guide 13 Wall Mount with Small PIN Pad...

Page 24: ...14 NCR SelfServ XK22 2246 Site Preparation Guide Wall Mount with Large PIN Pad...

Page 25: ...NCR SelfServ XK22 2246 Site Preparation Guide 15 Pedestal Mount Bolted with Small PIN Pad...

Page 26: ...16 NCR SelfServ XK22 2246 Site Preparation Guide Pedestal Mount Bolted with Large PIN Pad...

Page 27: ...NCR SelfServ XK22 2246 Site Preparation Guide 17 Pedestal Mount Free Standing with Small PIN Pad...

Page 28: ...18 NCR SelfServ XK22 2246 Site Preparation Guide Pedestal Mount Free Standing with Large PIN Pad...

Page 29: ...NCR SelfServ XK22 2246 Site Preparation Guide 19 Dual Pedestal Mount Bolted with Small PIN Pad...

Page 30: ...of the NCR XK22 Kiosk unit installed refer to the following Unit Configuration Related Accessibility Information Countertop Mount Configuration Wall Mount Configuration Heights and Depths Countertop...

Page 31: ...Center 1060 2 mm 41 74 in 66 5 mm 2 62 in PIN Pad Ingenico Lane 3000 No 5 button 1052 5 mm 41 44 in 8 8 mm 0 35 in PIN Pad Verifone P400 No 5 button 1046 8 mm 41 21 in 2 6 mm 0 10 in NFC Reader Cente...

Page 32: ...22 NCR SelfServ XK22 2246 Site Preparation Guide Height from Ground Countertop and Wall Mount Configurations...

Page 33: ...NCR SelfServ XK22 2246 Site Preparation Guide 23 Depth from Front of Door Countertop and Wall Mount Configurations...

Page 34: ...7 2 mm 3 83 in Audio Jack Center 1060 2 mm 41 74 in 155 9 mm 6 14 in PIN Pad Ingenico Lane 3000 No 5 button 1052 5 mm 41 44 in 80 6 mm 3 17 in PIN Pad Verifone P400 No 5 button 1046 8 mm 41 21 in 74 7...

Page 35: ...NCR SelfServ XK22 2246 Site Preparation Guide 25 Height from Ground Pedestal Mount Configuration...

Page 36: ...26 NCR SelfServ XK22 2246 Site Preparation Guide Depth from Front of Base Pedestal Mount Configuration...

Page 37: ...the left of the Audio Jack Interface Device Reference Point Direction Distance between Interface Devices and Audio Jack Point to Point Audio Jack Center Receipt Printer Center of paper exit slot 6 89...

Page 38: ...face Devices and Audio Jack Point to Point PIN Pad Equinox 6200M No 5 button 3 300 mm 11 81 in PIN Pad Ingenico iSC250 No 5 button 3 382 4 mm 15 06 in Coupon Chute Center of paper entry slot 2 122 2 m...

Page 39: ...NCR SelfServ XK22 2246 Site Preparation Guide 29 Interface Devices...

Page 40: ...30 NCR SelfServ XK22 2246 Site Preparation Guide Service Clearance Kiosk with Small PIN Pad Kiosk with Large PIN Pad...

Page 41: ...de 31 Countertop Mounting Details Refer to the following sections for information on NCR XK22 Kiosk Countertop Mount installation Recommended Bolt Specifications on the next page Mounting Dimensions o...

Page 42: ...osk and must be obtained locally NCR recommends to use the following bolt specifications for NCR XK22 Kiosk Countertop Mount Flanged Hex Head Bolt Thread size M8 5 16 in Length 45 mm 1 77 in Note Long...

Page 43: ...XK22 2246 Site Preparation Guide 33 Mounting Dimensions This section provides recommended dimensions for the Power LAN cable passage cutout if cables are routed under the countertop and distances for...

Page 44: ...34 NCR SelfServ XK22 2246 Site Preparation Guide Cable Routing Options In Countertop Mount installation cables may be routed either through the back of the kiosk or under the countertop...

Page 45: ...on Guide 35 Wall Mounting Details Refer to the following sections for information on NCR XK22 Kiosk Wall Mount installation Recommended Bolt Specifications on the next page Mounting Dimensions on page...

Page 46: ...e wall installation NCR recommends to use the following bolt specifications Removable Bolt Anchor Diameter M10 3 8 in Length 57 15 mm 2 1 4 in Thread size M8 5 16 in Quantity 6 pieces Dry Wall Install...

Page 47: ...tion Guide 37 Mounting Dimensions This section provides recommended dimensions for the Power LAN cable passage cutout if cables are routed through the cable access cutout on the wall and recommended h...

Page 48: ...38 NCR SelfServ XK22 2246 Site Preparation Guide...

Page 49: ...lfServ XK22 2246 Site Preparation Guide 39 Cable Routing Options In Wall Mount installation cables may be routed either through the cable access cutout on the wall or through the base of the kiosk enc...

Page 50: ...Guide Pedestal Mounting Details Refer to the following sections for information on NCR XK22 Kiosk Pedestal Mount installation Recommended Bolt Specifications on the facing page Mounting Dimensions on...

Page 51: ...the floor and cannot be transferred from one location to another This option requires drilling bolt holes on the floor Note The anchors are not shipped with the kiosk and must be obtained locally NCR...

Page 52: ...42 NCR SelfServ XK22 2246 Site Preparation Guide Mounting Dimensions This section shows distances for pedestal bolt holes...

Page 53: ...3 Cable Routing Options In Pedestal Mount installation cables may be routed out of the pedestal either through the access hole on the back for single sided installation or through the access hole on t...