17
Switch the power to the cooktop off at the wall.
Hold the blade or utensil at a 30
o
angle and scrape the soiling or spill to a cool area of
the cooktop.
Clean the soiling or spill up with a dish cloth or paper towel.
4. Follow steps 2 to 4 for
‘
Everyday soiling on glass
’
above.
Important
：
Remove stains left by melts and sugary food or spillovers as soon as possible. If
left to cool on the glass, they may be difficult to remove or even permanently
damage the glass surface.
Cut hazard: when the safety cover is retracted, the blade in a scraper is razor-sharp.
Use
with extreme care and always store safely and out of reach of children.
What?
Metallic stains on glass caused by cookware with copper base aluminium base
How?
Follow the instructions for
‘
Nonsugary boilovers, spills and food stains on glass
’
above.
For stubborn metallic stains, try using a razor blade scraper suitable for ceramic glass
cooktops, holding it at a 30
o
angle.
IMPORTANT
If the cooktop is not cleaned after every use and copper or aluminium stains are allowed
to burn onto the surface, they may react with the glass and no longer be removable. They
don
’
t, however, affect performance.
What?
Stainless steel strip
food stains fingerprints and marks
HOW?
Wipe the soiling off with a cloth using a mild household detergent or stainless steel
cleaner.
Wipe the surface dry using a micro fiber cloth.
For extra shine, use a suitable stainless steel polish.
IMPORTANT
Immediately wipe off any stainless steel cleaner if it is spilled onto the control dials.
Commercial stainless steel cleaners containing chlorine compounds are corrosive and
may damage the appearance of your cooktop. Always read the label to check if your
cleaner contains chlorine.
18
7
．
Troubleshooting
¾
Problem
：
Cooking zones cannot be turned on.
Possible causes
No power.
What to do
Make sure the cooktop is connected to the power supply and that it is switched on at the
wall. Check whether there is a power outage in your home or area. If you
’
ve checked
everything and the problem persists, call your Authorised Service Centre or Customer
Care.
¾
Problem
：
Cooking zones seem to turn themselves off and on during use.
Possible causes
They cycle off and on to maintain the selected setting or prevent the glass from
overheating.
What to do
This is normal and needs no action.
¾
Problem
：
There is a metal sheen on the glass.
Possible causes
Cookware with copper or aluminium base.
What to do
See
‘
Care and cleaning
’
.
¾
Problem
：
The glass is being scratched.
Possible causes
1. Rough-edged
cookware.
2.
Unsuitable, abrasive scourer or cleaning products being used.
