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Hold/Transfer/During Conversation

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Hold

System Hold

System Hold puts an outside call on Hold so that it can be picked up from any extension in the system. If the
System Hold Recall program is enabled, a call left on System Hold longer than a programmed period of time
re-rings the extension that placed it on Hold.

1. Press     key.
2. Hang up.

- Line key flashes fast at this KTS and slowly at the other

KTS in the system.

1. Flash Hookswitch.
2. Dial 91.
3. Hang up.

1. Lift handset.
2. Press flashing    key.

1.

 

Lift handset.

2.

 

Dial 051 or 951.

Automatic Hold

Automatic Hold lets the KTS put an outside call on System Hold quickly without pressing the HOLD key in
order to place an internal call.

1.

 

Press            key to place an extension call.

- The call in progress is automatically put on Hold.

Exclusive Hold

Exclusive Hold puts an outside call on Hold at an extension so that it can only be picked up from that
extension. If not picked up within a programmed interval of time, a call on Exclusive Hold recall (re-rings)
the extension that placed it on Hold. On KTS, if the recall is not answered, the call reverts to System Hold
and can be picked up from any extension. On SLT, if the recall is not answered, the call reverts to extension
No.10 (or attendant extension of each tenant), or is cut-off.

1. Press     key twice.
2.

 

Hang up.

- Line key flashes fast. At all other KTS, the Line key is

steadily lit (busy).

1. Flash Hookswitch.
2. Dial 92.
3. Hang up.

To put a call on System Hold:

To retrieve a call from System

Hold:

To put an outside call on

System Hold using Automatic

Hold:

To put an outside call on

Exclusive Hold:

HOLD

LINE

ICM

HOLD

Summary of Contents for 1232 AK Series

Page 1: ...T T T TE E E E E E E EL L L L L L L LE E E E E E E EP P P P P P P PH H H H H H H HO O O O O O O ON N N N N N N NE E E E E E E E S S S S S S S SY Y Y Y Y Y Y YS S S S S S S ST T T T T T T TE E E E E E...

Page 2: ...ign or components as it deems appropriate No representation is made that this manual is complete or accurate in all respects and NEC Infrontia shall not be liable for any errors or omissions In no eve...

Page 3: ...4 Preselection 4 LAST NUMBER DIALING LND 5 SAVED LAST NUMBER DIALING SLND 5 ABBREVIATED DIALING 6 ONE TOUCH DIALING 7 TOLL RESTRICTION 8 WALKING TOLL RESTRICTION 8 DIAL BLOCK 9 FLASH 10 PULSE TO TONE...

Page 4: ...REAK IN 24 Other Trunk Features 25 PBX COMPATIBILITY 25 PBX Night Mode 25 PRIVATE LINE 25 TENANT SERVICE 25 UNSUPERVISED CONFERENCE 26 CALL TIMER 26 DISA TRUNK TO TRUNK 27 Intercom Outgoing Call 28 IN...

Page 5: ...AUDIO GUIDANCE 50 EXTERNAL CALL FORWARD ON DISA 51 ONE TOUCH FEATURE ACCESS 51 VOLUME CONTROL 52 DSS CONSOLE 53 HEADSET OPERATION 54 VOICE MAIL CONNECTION 54 CALLER ID 54 Viewing Incoming Caller ID In...

Page 6: ...Table of Contents iv CALL CHARGE SMDR OUTPUT 73 CHARTS 74 SYSTEM NUMBER PLAN 74 SYSTEM FLASH RATES FOR LEDS KTS 74 Index 75 Memo 77...

Page 7: ...0 9 8 7 12 11 10 9 8 7 1 2 3 4 5 6 1 2 3 5 7 0 9 6 4 8 1 2 3 4 5 6 FLASH Flash Key Speaker Handset CHECK Check Key Line Keys Liquid Crystal Display VOL Volume Control Keys Dial Keys One Touch Keys F K...

Page 8: ...ne keys 12BTD with 12 Line keys Single Line Telephone DLS Console connected with Display KTS 24BDL with 24 DSS keys Calling a Co Worker You can dial a co worker on the Intercom page 28 or use Paging p...

Page 9: ...caller cannot hear your voice until you cancel Microphone Mute Have a Telephone Meeting Conference page 22 allows you to quickly set up a telephone meeting Use Meet Me Conference page 34 to set up a m...

Page 10: ...for an outgoing call in a single step without lifting the handset or pressing the SPK key Do not lift handset 1 Press a key The Line key and SPK key light Dial tone comes over the speaker Do not lift...

Page 11: ...telephone number remains in memory until another is stored in it s place 1 Lift handset or press key 2 Press a key 3 Press key and or Press key 1 While talking on trunk line 2 Press key twice before...

Page 12: ...Any line 1 6 Queuing Group 1 6 4 Dial abbreviated number 00 to 99 or 000 to 199 1 Press key 2 Press key 3 Press key and 4 Dial abbreviated number 00 to 99 or 000 to 199 5 Dial phone number to be store...

Page 13: ...e a phone number 5 Dial phone number to be stored One Touch Key No 1 to No 10 store numbers in F01 F10 6 Repeat steps 3 to 5 7 Press key to exit from One Touch Dialing entry Do not lift handset 1 Pres...

Page 14: ...he system automatically disconnects the line When the system is placed in night mode by Night Service feature Toll Restriction Class for night mode is activated Walking Toll Restriction Walking Toll R...

Page 15: ...1 Press key 2 Press key 3 Dial 4 Dial 4 digit personal code You can dial any number as personal code 5 Dial Confirmation tone when effective Error tone when not effective 6 Press key 1 Lift handset 2...

Page 16: ...vice 1 Dial phone number Pulse mode 2 Dial 3 Dial phone number Tone mode Camp On Trunk Queuing When all trunk lines in a particular Queue Group are busy Camp On puts you on a waiting list for an avail...

Page 17: ...f condition 2 Dial A line is seized and dial tone comes over the speaker 1 Lift handset 2 Dial 9 or 0 Queuing Group Access Queuing Group Access lets you access the first available outgoing line in a Q...

Page 18: ...or busy tone or ring no answer 2 Press key 3 Dial 4 Replace handset or press key The system periodically redials the call 1 Lifting the handset cancels Automatic Repeat Dialing 1 Press key 2 Dial Note...

Page 19: ...ne calls to another extension is also possible Account Code Account Codes are codes you enter that help keep track of outside calls There are two types of Account Codes Optional and Forced With option...

Page 20: ...ndication of an incoming Trunk call while already on a call the busy extension user hears muted ringing if on a handset call or one short burst tones 0 5sec ON 15sec OFF if on a Handsfree call 1 Press...

Page 21: ...nging according to their day audible assignments Any extension can activate this mode This NT mode can be activated by any extension in each same primary incoming line group Automatic Mode Switching A...

Page 22: ...sy Unanswered Calls are transferred only when the extension is busy or unanswered and both the destination and the transferring extension ring 1 Press key 2 Press key 3 Press key 4 Dial destination ex...

Page 23: ...ation and the transferring extension ring 1 Press key 2 Press key 3 Press key and dial 4 Dial originating extension number your extension no 5 Dial option code 0 3 0 Follow Me Immediate 1 Follow Me wh...

Page 24: ...de the system call in on a DISA Line and directly access an extension or access the Group Hunt feature in each case bypassing the system operator In case outside caller does not dial extension number...

Page 25: ...ce an extension call The call in progress is automatically put on Hold Exclusive Hold Exclusive Hold puts an outside call on Hold at an extension so that it can only be picked up from that extension I...

Page 26: ...ll directly to another extension that is without first notifying the receiving extension of the call An Unannounced Transfer rings the receiving extension If the receiving extension does not answer wi...

Page 27: ...extension number 3 Announce the call 4 Hang up 1 Lift handset when notified of the call 2 Just wait on the line to be automatically connected to the transferred caller 1 Lift handset to answer a call...

Page 28: ...em has up to four Park Hold Groups Conference Add On Conference Add On Conference lets you establish an outside call and then add up to five other inside parties to the conversation If Multi Line Conf...

Page 29: ...3 Establish second outside call 4 Press key Conference is established 1 Establish first outside call 2 Flash Hookswitch 3 Dial 94 and press 2 digit line no 4 Establish second outside call 5 Flash Hoo...

Page 30: ...nternal conference 1 Lift handset and wait Long Conversation Warning Three Minutes While you are on an outgoing outside call you may hear a signal reminder that sounds every three minutes The signal r...

Page 31: ...for such things as abbreviated dialing If you have a PBX Trunk Access Code programmed with a dialed number for abbreviated dialing such as 9 pause 81448111111 when your System is in the night mode th...

Page 32: ...vised Conference is established 1 Dial 1 Dial 1 If you forget to dial 1 the call will be automatically terminated within 10 seconds Call Timer Call Timer is an automatic stopwatch feature that timer o...

Page 33: ...connect 5 Dial telephone number including PBX Trunk Access Code if required 6 Dial The call rings through 1 Dial and Hear dial tone 2 Dial 3 Dial DISA security code 4 Dial Queue Group number 1 6 for d...

Page 34: ...ging call into a voice announced call or vice versa dial 1 Note Call Monitor Speakerphone and Single Step Access provide ways to place Intercom Calls without lifting the handset Direct Station Selecti...

Page 35: ...e signal while the automatic type sends the signal automatically any time you call a busy extension Intercom Off Hook signaling cannot be sent to a busy extension when it is using Handsfree Answerback...

Page 36: ...ion in the same Hunting Group according to the order in the Hunting Group You can also call the next idle extension by manual operation see Step Calling The extension to be searched first in the Hunti...

Page 37: ...n becomes free 1 Place Intercom call Hear busy tone 2 Dial Busy tone stops One beep sounds over the speaker as confirmation 3 Hang up The signal sounds like an Intercom ring but the ICM key does not f...

Page 38: ...d 3 Press key to clear the Message Waiting Indication Or Press key to call back Message Waiting originating extension Or To display the next extension number that left a Message Waiting indication dia...

Page 39: ...to use it for External Zone Paging This is particularly helpful in large or noisy areas where the Internal Paging speakers in the telephones are not loud enough The system can also be programmed to al...

Page 40: ...tensions The secretary extension can make a voice announced Intercom call over the speaker of both executive extensions The users at the executive extensions can reply Handsfree i e by just speaking t...

Page 41: ...mber of the extension that is ringing If the ringing and answering extensions are in the same Internal Page Zone the key can be used to pick up the Internal call 1 Lift handset 2 Press key 3 Dial If m...

Page 42: ...ce DND flashes For level 2 Press once DND lights steadily For level 3 Press once to block Trunk call ringing and Intercom calls or Press twice to block just Trunk call ringing DND flashes 1 Lift hands...

Page 43: ...There are two methods of transferring Intercom calls 1 Intercom call between A and B 2 Press key to put B on Hold 3 Extension C dials and extension number of A If extension C is SLT dial access code 0...

Page 44: ...to the visitor at the door 1 Lift handset Connection established 1 Lift handset 2 Press key 3 Dial Connection established 1 Lift handset 2 Dial 08 or 98 3 Dial 9 Connection established 1 Lift handset...

Page 45: ...be assigned in a system 1 Lift handset 2 Press key 3 Press key 4 Press key MIC flashes fast on while Room Monitor is activated 5 Hang up Do not lift handset 1 Press key 2 Press key MIC flashes interm...

Page 46: ...to 8 digits long consisting of alphanumeric characters symbol marks and spaces Your key telephone is assigned either Pattern 1 or Pattern 2 dial pad indication by system programming Pattern 1 Dial ke...

Page 47: ...e time or phone number after messages 00 01 02 12 and 13 For example you could select the message 13 OUT UNTIL _ _ and then enter the date on _ _ Callers see the original message followed by the appen...

Page 48: ...alarm tone 1 Press and 2 Dial message number 00 49 dial or Press key No 1 or No 2 for personal message then dial 3 Edit message if required 4 Press 5 Dial an extension number or hunt group number 00 0...

Page 49: ...a text message with Message Waiting MW 1 Place Intercom call Busy or no answer 2 Dial Indicator flashes intermittently as confirmation Display shows LEAVE MESSAGE then you can enter a message If you r...

Page 50: ...age number 00 49 and or Press key No 1 or No 2 for personal message then dial or Press edit a message by Message Edit Mode then press again and dial Confirmation tone is heard when message is sent Rev...

Page 51: ...e dial 1305 for 1 05PM 13 Dial 14 Press The display shows the new date and time Name Storing Trunk Station Each Trunk line has an alphanumeric field for easy identification such as LOCAL SERVICE SALES...

Page 52: ...9 4 Dial 5 Input the letters of the name by Message Edit Mode 6 Press 7 Dial next abbreviated number to store or Press key to finish 1 Press dial 2 Enter the first letter of the name by Message Edit M...

Page 53: ...ch key Stopwatch The clock on a Display phone can be used as a Stopwatch to time events For example the Stopwatch can be used to time the duration of a phone call 1 Press dial to start timing 2 Press...

Page 54: ...tercom in usual way Dial tone is heard over the speaker 3 Dial number 4 Speak toward phone when call is established 1 Press key SPK lights If Ringing Trunk Off Hook Access is programmed this single st...

Page 55: ...vicinity of the extension at the moment the call comes through The Microphone On Off program determines whether the microphone is normally on or normally off at all extensions in the system Lamp Shif...

Page 56: ...DATE TIME LINE DURATION ST DIALED RING ACCT NO OTG 27 09 99 17 06 43 01 00 01 23 10 123456789012345678901234 12345678 INC 27 09 99 17 08 56 05 00 00 45 16 00 07 INC 27 09 99 17 09 12 02 01 23 OTR 27...

Page 57: ...ach features for detailed procedure Feature No Feature Operation 01 Alarm OPAC 50 02 Timer OPAC 51 03 Day Night Mode SPK ICM TRFR 04 Monitor OPAC FLASH 05 Monitored SPK ICM OPAC FLASH 06 Recall Trunk...

Page 58: ...lift handset 1 Press the down or up to increase decrease LCD contrast while the phone is idle 1 Press the down or up to increase decrease speaker volume while the phone is handsfree mode 1 Press the...

Page 59: ...ture Access Key operations This gives your DSS Console many of the features available on One Touch and function keys Check with your supplier to see if your console has these functions 1 Do not lift h...

Page 60: ...one number and or name with the time and date on the phone s display before you answer the call If the system is installed in your home you can decide whether to answer the incoming call or not viewin...

Page 61: ...if available Caller ID Information Display Information Received Display Shows Display After Pressing CHECK Name Number number name number time date Number number time date number time date Name NO NU...

Page 62: ...or Adding New Entries to the Caller ID Table On hook condition 1 Press key 2 Dial 3 Dial bin number 001 100 example 001 4 Press 5 Dial number if necessary 6 Press 7 Enter name if necessary example IN...

Page 63: ...y On hook condition 1 Press key 2 Press 3 Dial bin number 001 100 example 002 4 Press 5 Press key 6 Press Repeat from step 3 to delete information in another bin 7 Press key To add an entry to the Cal...

Page 64: ...LIST END on the display 5 If needed scroll by pressing forward or backward On hook condition 1 Press key 2 Press 3 Starting with the last name enter the letters of the name up to 15 letters example I...

Page 65: ...y Go to step 5 of To change an entry in Caller ID Table 1 Press key 2 Delete the information as explained previously Go to step 5 of To delete an entry from Caller ID Table To call the displayed numbe...

Page 66: ...find desired number When you reach the end of Temporary Memory you will see LIST END on the display 4 Press key when the number is displayed Loop key can be used instead of Line key On hook condition...

Page 67: ...Extension Number After System answered automatically on DISA line this message is sent before dialing the Security code Hunt Group number or Extension number Example Message Thank you for calling Ple...

Page 68: ...he Leave Message Code or Leave Telephone Number Code Example Message That is invalid entry Please try again 10 Memory Full Message This message is sent when memory capacity is full for Leave Message o...

Page 69: ...Trunk to Trunk Example Message For your information you hear the long beep tone in the conversation You can continue your conversation by dialing 1 after beep tone Otherwise the line will be cut off...

Page 70: ...e Type When 25 Waiting Message This message is sent instead of music on hold while calling the extension Example Message Please wait for a moment You will be put through 26 32 General Message These nu...

Page 71: ...ould record in Message No 01 25 1 Lift handset or press 2 Dial If Busy VAU unit is not inserted in the system or user operates at extension other than 10 3 Dial VAU Message No 01 25 4 Dial VAU Message...

Page 72: ...ss 4 Dial own extension number For example Extension No 12 5 Hang up or press 1 Lift handset 2 Dial or 959 3 Dial own extension number 4 Hang up 1 Lift handset or press 2 Dial 3 Dial recording and tim...

Page 73: ...confirmed 2 Press 1 Lift handset or press 2 Press 1 Lift handset 2 Press Note When recorded contents has been finished 1 beep tone 400Hz 0 5sec will be sent 1 Listen a left Message 2 Press and dial de...

Page 74: ...ut of office Please leave your message after beep tone I ll call you immediately after come back Thank you 5 Hear VAU Message No 06 or 07 This extension is not available now Please dial 1 to leave a M...

Page 75: ...Press Note These function can be assigned to Line Key One Touch key or DLS key Function No 24 Business No 25 Room Status No 26 Wakeup When assigned the corresponding key will light to indicate the mod...

Page 76: ...8 4 Dial status No 0 5 5 Hang up Note 1 Status Numbers are as follows No Indication Meaning 0 Check In Guest is in the room 1 Maid Required Guest left the room and cleaning is required for Maid 2 Maid...

Page 77: ...8 Repeat step 5 7 to set Dial Block to another extension or Press to exit Wakeup Call Wakeup call can be set or cancelled from each Single Line Telephone extensions and the Attendant extension No 10...

Page 78: ...n 1 Off hook condition Busy tone is heard Note KTS can be monitored by only KTS in another method Refer to Room Monitor on Page 39 1 Lift handset 2 Dial the monitored SLT extension No Busy tone is hea...

Page 79: ...99 17 06 43 01 00 01 23 11 12345678901 TOTAL CALL CHARGE TEL NO 011 CALL COUNT 001 TOTAL 0000100 Note1 The total charge is output with or without a decimal point for auxiliary currency unit like 00001...

Page 80: ...call on Hold The line key flashes Quickly Green Or a co worker places the call on Hold The line key flashes Moderately Red You place the outside call on Exclusive Hold The line key flickers Moderately...

Page 81: ...ssage 43 Do Not Disturb DND 36 Door Lock Control 38 Doorphone 38 DSS Console 53 Dual Handsfree Hotline 34 E Easy Trunk Access 11 Exclusive Hold 19 Executive DND 18 External Call Forward on DISA 51 Ext...

Page 82: ...nd Call on SLT 49 Reverse Message 44 Ringing Recall Trunk Off Hook Access 14 Room Monitor 39 S Saved Last Number Dialing SLND 5 Selectable Display Messaging 41 Single Step Access 4 Speakerphone 48 Spe...

Page 83: ...Memo 77...

Page 84: ...Memo 78...

Page 85: ...Memo 79...

Page 86: ...Tokyo Japan Issue 1 MM5980 0310...

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