Other Features
61
VAU (Voice Announce Unit)
DISA with Automated Attendant
The VAU provides guidance messages for DISA to help callers reach an extension or Hunt Group easily. It
can answer up to three incoming calls simultaneously. The VAU allows you to record 25 phrase of VAU
messages (1-25) for Automated Attendant. The recording time for VAU messages is 16 seconds per message.
Since all of these messages are recorded by the user, incoming calls can be handled in the user's native
language. Ask your supplier for more details.
Refer to DISA (Extension Access) on page 18 and DISA (Trunk-to-Trunk) on page 27.
This feature requires an optional Voice Announce Unit. Check with your supplier for details.
Message
No.
Message Type
When
01
External Call Forward
Message
When system is set the External Call Forward on DISA
line, this message is sent before transferring.
Example Message:
Thank you for calling. Your call will be transferred.
Please wait for a moment.
02
Demanding Message for
Security Code, Hunt Group
Number or Extension
Number
After System answered automatically on DISA line, this
message is sent before dialing the Security code, Hunt
Group number or Extension number.
Example Message:
Thank you for calling. Please enter the extension
number, Hunt Group number or Security code.
03
Transfer Message
This message is sent when Personal Message was not
recorded on the Call Forward with Guidance Message or
Meet-Me Paging with Guidance Message.
Example Message:
This extension is not available now. The call will be
transferred to other extension.
04
Transfer to Operator
Message
This is sent before incoming call is transferred to operator
for reason of unanswered on some of features.
Example Message:
Your call will be transferred to operator.
05
Cut-Off Message
This Message is sent before the call is cut off forcibly.
Example Message:
This line will be terminated.
06
Demanding Message for
Leave a Message
This Message is sent before outside caller dials to leave a
message. This message is sent when extension user did not
record Personal Message. This message is used by KTS
(Key Telephone Set) without Display or SLT (Single Line
Telephone).
Example Message:
This extension is not available now. Please dial “1”
to leave a message.