E-143
Note that this service is not offered in all countries and regions. Please
refer to the "List of TravelCare Outlets".
In addition, this replacement product rental service is not offered after
the product's warranty has expired.
Term of warranty
1
a. Upon presentation of the warranty or receipt received upon purchase:
Valid for the term indicated on the warranty or the normal term of war-
ranty for the country of purchase.
b. When only the product is brought in:
Valid for a period of within 14 months of the date of manufacture indi-
cated by the serial number attached to the product.
2 When a product whose term of warranty is expired is brought in:
Repairs will be offered for a fee. In this case the customer is not eligible
for the replacement product rental service.
3 In the following cases, repairs may be charged, even if the product's
warranty is still in effect:
1) If the term of warranty, model name, serial number and name of the
store of purchase are not indicated on the warranty or have been al-
tered.
2) Problems or damage caused by dropping or shocks during shipment or
movement by the customer or by improper handling by the customers.
3) Problems or damage caused by improper usage or unwarrantable al-
terations or repairs by the customer.
4) Problems or damage caused by fire, salt damage, gas damage, earth-
quakes, lightning damage, storm or flood damage or other natural di-
sasters or such external factors as dust, cigarette smoke, abnormal
voltage, etc.
5) Problems or damage caused by use in hot or humid places, in vehicles,
boats or ships, etc.
6) Problems or damage caused by expendable supplies or devices con-
nected to the product other than those designated by NEC.
APPENDIX
