Solving Problems 7-7
NEC Electronic Bulletin Board
(508)
635-4706
The NEC Electronic Bulletin Board is a remote database
system containing files that are dedicated to enhancing the
functions of NEC products. It also gives general public ac-
cess to drivers for NEC products for use with various soft-
ware applications.
CompuServe Password “GO NECTECH”
Internet Address
tech-support@NECTECH.com
America Online
nectech@aol.com
Worldwide Web Address:
www.nec.com
NEC is a member of TSANet (Technical Support Alliance
Network).
Updating the System BIOS
If you receive a BIOS Update diskette from NEC, simply
insert the diskette in the drive and reboot your system. Fol-
low the on-screen instructions.
NEC WARRANTY/NON-WARRANTY REPAIR SERVICE
Before you call for repair service, see the previous sections
in this chapter to determine if you can solve the problem
yourself, within your company, or through your NEC
authorized dealer.
Direct assistance is available 24 hours a day, 7 days a
week. Call the Technical Support Center (TSC) at 1-800-
632-4525 for the following support:
Preinstalled software — toll-free phone support for 90
days from your first phone call.
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