Directory Dialing
IntraMail System Guide
Chapter 2: Features
◆
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2
Step 2
Set up the name programming and enter names.
2.1
0201 - Tenant Option Programming:
- Determine how extension names should be entered in
1801 - Extension Name
or via the
telephone. The options are
1
(
fi
rst name followed by last name) or
2
(last name followed by
fi
rst name).
✔
By default, the system expects names to be entered as
fi
rst name followed by last name (
1
).
2.2
1801 - Extension Port Description:
- Enter the name for each extension. The format you use should follow the setting of
0201 - Name Format
.
✔
By default, there are no names entered.
2.3
8006 - IntraMail Routing Mailboxes: Extension Name Match
- Select the portion of the extension name on which the Directory Dialing Mailbox should
route. Enter
1
for
fi
rst;
2
for last. This option allows for dial-by-
fi
rst-name and dial-by-last-
name Directory Dialing.
- For example, if
0201 - Name Format
is
1
and the name in
1802 - Extension Name
is
entered as
fi
rst name followed by last name, enter
2
in this option to set up last name dialing.
✔
By default, the Directory Dialing Mailbox routes on the
fi
rst portion of the name (
1
).
Step 3
Set up Directory Lists to control which extensions Directory Dialing can access.
3.1
1808 - IntraMail Subscriber Mailbox Options: Directory List Number
- Select the Directory List to which the extension belongs. The entries are
1
-
8
(for lists 1-
8),
0
(for no list), or
*
(for all lists). Directory Dialing to the extension can occur only if
the list entry matches the setting in
8006 - Directory List Number to Use
for the Direc-
tory Dialing Mailbox.
✔
By default, extensions are not included in a Directory List (
0
).
3.2
8006 - IntraMail Routing Mailboxes: Directory List Number to Use
- The Directory Dialing Mailbox can route calls only to the members of the Directory List
speci
fi
ed in this option. The entries are
1
-
8
( for lists 1-8).
✔
By default, the Directory Dialing Mailbox uses list
1
.
Step 4
How many letters of the employee’s name must the caller dial?
4.1
8006 - IntraMail Routing Mailboxes: Minimum Number of Letters Required
- Specify how many letters of an employee’s name the caller must dial to use Directory Dial-
ing. If the caller dials less than the speci
fi
ed minimum number of letters, IntraMail cannot
route the call. The entries are
1
-
3
(1-3 letters).
✔
By default, callers must dial at least 1 letter of the employee’s name (
1
).
Step 5
When Directory Dialing
fi
nds a name match, should it route the call as a Screened or
Unscreened Transfer?
Unscreened Transfer
5.1
8006 - IntraMail Routing Mailboxes: Unscreened or Screened Transfer
- Enter
2
to route the call as an Unscreened Transfer.
✔
By default, IntraMail routes the call as a Screened Transfer (
1
).
Screened Transfer
5.2
8006 - IntraMail Routing Mailboxes: Unscreened or Screened Transfer
- Enter
1
to route the call as a Screened Transfer.
✔
By default, IntraMail routes the call as a Screened Transfer (
1
).
5.3
8006 - IntraMail Routing Mailboxes: Screened Transfer Timeout
- Set how long a Screened Transfer from the Directory Dialing Mailbox will ring an unan-
swered extension before recalling. The entries are
1
-
255
seconds or
0
for no recall.
✔
By default, the Screened Transfer Timeout interval is
15
seconds.
