NEC DSK3260 - Digital Signage Kit, Manual

Page 1: ...Vo i c e M a i l U s e r G u i d e El i t e M a i l F M S V M S ...

Page 2: ... _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ ___________________________...

Page 3: ...e playback and prompt to redirect the message to another subscriber Reply Stop message playback and reply to the sending subscriber Next Stop message playback and save message as a new message Play the next message if one exists or return to the Main Menu Back Return to the Main Menu While reviewing an old message you can use SO F T K E Y TO D O Arch Archive the message Del Delete the message Rew ...

Page 4: ...livery to your home phone Pager Change message delivery to your pager Spare Change message delivery to your spare phone Ph Change the phone number for message delivery Schd Change your message delivery schedule Urg Change urgent message delivery To screen your calls you can use SO F T K E Y TO D O Accept Accept the incoming call Reject Transfer the call to your voice mail box To record a conversat...

Page 5: ...ng Messages Leaving Messages PA G E S 10 11 Reviewing Messages PA G E S 12 13 Changing Your Setup Options PA G E S 14 15 Changing Your Setup Options Continued PA G E S 16 17 Quick Transfer To Voice Mail Transferring A Call Directly To A Voice Mailbox Live Record PA G E 18 Live Monitoring Programming Live Record Function Keys CHARACTER ENTRY CODES AND QUICK REFERENCE GUIDE ...

Page 6: ...ller does not know the extension number the Automatic Directory can route the call by the person s name When your extension is busy or you are not available to answer the call EliteMail FMS VMS can connect the caller to your voice mailbox automatically VO I C E MA I L AC C E S S The EliteMail FMS VMS system can be accessed 24 hours a day from any touchtone telephone in or out of your office Your S...

Page 7: ...ion dial to immediately disconnect the EliteMail FMS VMS system or simply hang up As an alternative you will be given the option to return to your mailbox access Setup Options or exit voice mail and dial an extension if desired after accessing various EliteMail FMS VMS operations QU I C K TR A N S F E R FE AT U R E The NEC EliteMail FMS VMS systems simplify message taking by allowing you to transf...

Page 8: ...he first 3 letters of your last name by dialing the corresponding numbers on your telephone dialpad CH O O S E YO U R DI R E C T O RY LI S T I N G STAT U S Dial 1 for YES or 2 for NO to choose whether or not you wish to be listed in the EliteMail FMS VMS directory It is recommended that you choose to be listed as the directory lets outside callers reach you by your last name if they do not know yo...

Page 9: ...side callers and internal callers See Changing Your Setup Options to record an alternate outside greeting to use on special occasions for example when you will be out of the office Remember EliteMail FMS VMS tells you the day and time each message was left There s no need to ask callers to include this information in their message Encourage effective messaging Ask callers to leave relevant informa...

Page 10: ...this feature A lit LED may indicate that CF B NA is set When setting Call Forward Busy No Answer a destination station must be entered CA L L FO RWA R D AL L CA L L S CFA When you plan on being away from your phone for an extended period of time you can have all of your calls routed directly to your mailbox To forward your telephone SET CANCEL Press Feature Do not lift handset Press Feature Do not...

Page 11: ...m another telephone Dial 2 to start the main greeting If using softkeys dial 2 Dial your Personal ID typically _ 9 your extension number Dial your Security Code if prompted When calling from outside Dial your Personal ID typically _ 9 your extension number Dial your Security Code if prompted Respond to each question by dialing 1 for YES and 2 for NO OR use Quick Keys to step ahead to a specific to...

Page 12: ...new Dial to repeat the entire message Dial 1 to advance to the end of the message Dial 2 to redirect and or archive save the message Dial 5 to change playback volume Dial 7 to repeat the previous 3 seconds of the message Dial 8 to pause message playback Dial 8 again to resume message playback Dial _ 9 to advance 3 seconds within the message Dial _ 0 to hear caller ID information Dial to repeat inf...

Page 13: ...Special Delivery options otherwise dial 2 NOTE Dial to switch between choosing by mailbox number or by name SP E C I A L DE L I V E RY OP T I O N S When you leave a message you can mark it for special delivery There are four special delivery options available Urgent Heard first before regular messages Private Cannot be redirected Return Receipt EliteMail FMS VMS tells you when the person has heard...

Page 14: ... own mailbox When they listen to your message EliteMail FMS VMS will automatically prompt them to send you a reply This saves time and almost always guarantees a response The EliteMail FMS VMS sorts messages in a message stack It plays all urgent messages first then all regular messages It also sorts your messages by sender Use Special Delivery Options when appropriate To cancel a message that has...

Page 15: ...t the message being reviewed Dial the mailbox or group to receive the redirected message For more details see Leaving Messages Dial 1 to confirm your entry Dial 1 for YES if you want to record an introduction otherwise dial 2 Record your introduction when prompted Dial to end recording Dial 1 for YES to set Special Delivery options otherwise dial 2 Dial 1 for YES to redirect the message to an addi...

Page 16: ...transferred and messages may be delivered to you in a variety of ways Discuss available options with your system manager Call Transfer enables callers to be automatically directed to your extension or another programmed telephone number When Call Screening is on EliteMail FMS VMS will ask the caller s name ring your extension tell you the caller s name and ask if you want to take the call or direc...

Page 17: ...al to end recording and review greeting Dial 1 to re record otherwise dial 2 Repeat for internal greeting Would you like to change your Groups Dial 1 for YES to change your Groups Dial 1 for YES when asked to create a new group otherwise dial 2 to access group edit list and delete options Dial the first 3 letters or digits of the group s name or number Dial 1 to change group name or number otherwi...

Page 18: ...ice mailbox When Call Transfer to your work phone is ON calls are first directed to your extension Electra Elite Call Forward settings will then apply NOTE 2 For Call Screening and Call Hold features to operate Call Transfer must be turned on and these features must be assigned by the System Manager CA L L SC R E E N I N G Dial 1 to turn on Call Screening or dial 2 to turn it off NOTE When you ans...

Page 19: ...ap NOTE 2 It is not necessary to dial a trunk access code i e 9 when entering an outside telephone number NOTE 3 When a pager number is programmed the Live Record Urgent Page feature will override your Pager Message Delivery Schedule and turn delivery to your pager on or off Would you like to change your Personal Options Dial 1 for YES to set your Security Code Dial a new Security Code of 3 to 10 ...

Page 20: ...lable Dial 7 to transfer call to the called party s mailbox Replace handset immediately With a recall in progress Press Line key Press Feature and dial 86 Replace handset immediately NOTE Your Quick Transfer Access Codes may differ from the above based on system programming Transferring A Call Directly To A Voice Mailbox To simplify message taking outside callers can be transferred directly into a...

Page 21: ...nd if Automatic Callback is assigned EliteMail FMS VMS will call you back to ask you if you want to delete the call address it add an introduction or send it NOTE 4 To send a Live Recording to multiple mailboxes first send the recording to your own mailbox and then redirect it accordingly LI V E RE C O R D OP T I O N S The following Live Record function keys may be programmed PRESS Pause To stop r...

Page 22: ...sion starts as an outside caller begins leaving a message for you To be connected to the caller anytime during the live monitoring session pick up the handset or press Speaker When you connect to the caller during a live monitoring session the portion of the message that was recorded before you connected is saved as a voice message in your mailbox Pr o g r a m m i n g L i v e R e c o rd F u n c t ...

Page 23: ... On Off 5 Call Holding On Off 6 MESSAGE DELIVERY Work Phone On Off 4 Home Phone On Off 5 Pager Phone On Off 6 Spare Phone On Off 7 TRANSFER DELIVERY Change Call Transfer 4 Message Delivery 5 PERSONAL OPTIONS Change Security Code 4 Re Record Name 5 Re Spell Name 6 Directory Listing On Off 7 CHANGE DELIVERY Change Phone Number 4 Change Schedule 5 Urgent Only On Off 6 MA I N ME N U Check New Messages...

Page 24: ... NEC America Inc CPE Group 1555 Walnut Hill Lane Irving Texas 75038 3796 1 800 TEAM NEC 2000 NEC America Inc The material contained herein is subject to change without prior notice at the sole discretion of NEC America Inc 750178 0 FPO BAR CODE ...