S
E T
Y
O U R
S
E C U R I T Y
C
O D E
➤
Dial
1
for
YES
if you wish to enter a Security Code to safeguard your mailbox
from unauthorized access, otherwise dial
2
.
➤
Enter a Security Code of 3 to 10 digits via your telephone dialpad.
➤
Dial
*
to complete code entry.
➤
Re-enter your security code, as prompted, for confirmation.
➤
Dial
*
to complete code entry.
O
P E N I N G
Y
O U R
M
A I L B O X
➤
Dial
1
to confirm your personalized settings and open your mailbox for use,
otherwise dial
2
.
NOTE:
Your personalized settings can be changed at any time through Setup Options.
5
S
E T U P
T
I P S
•
Keep your greetings current.
Change them as often as necessary. If your
greetings are accurate, callers are more likely to leave a message.
•
Personalize your greeting.
Record your own greeting, include your first and
last name and, if appropriate, your department. Callers hearing your voice
feel more confident that you will receive their message.
•
You can have different greetings for outside callers and internal callers.
See “Changing Your Setup Options” to record an alternate outside greeting to
use on special occasions, for example, when you will be out of the office.
•
Remember, EliteMail FMS/VMS tells you the day and time each
message was left.
There’s no need to ask callers to include this information
in their message.
•
Encourage effective messaging.
Ask callers to leave relevant information so
that your return call will be productive. When applicable, your greeting
should include an alternate extension that may be dialed by someone needing
immediate assistance.
•
Record a clear and audible greeting.
Initially, it may be helpful to write
down your greeting. When recording, remember to speak in a normal voice
directly into the handset.
•
Your security code protects your privacy.
Pick a security code that is easy
for you to remember and hard for a stranger to guess. Shorter security codes
are easier to enter, longer codes offer more protection. You can change or delete
your security code from any touchtone telephone. If you forget your security
code, ask your System Manager to delete your code and then immediately
enter a new one.
NECK-006 EliteMail Insides 4/4/01 3:25 PM Page 5
