Guest Mailbox
52
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IntraMail Features
DSX Feature Handbook
Guest Mailbox
Description
An outside party can have their own Guest Mailbox mailbox for receiving and sending messages. A Guest Mail-
box is a Subscriber Mailbox that
does not
have an extension associated with it. A Guest Mailbox has many of
the IntraMail features of a Subscriber Mailbox. A company visitor with a Guest Mailbox could, for example:
❥
Go to any extension, press
INTERCOM
+ 700, then dial their mailbox number.
❥
Review their messages, leave messages for associates, or record a new greeting for their mailbox.
❥
Use many other features available to a Subscriber Mailbox.
Voice mail routes calls to the Guest Mailbox in the following three ways:
❥
A Screened Transfer (STRF) or Unscreened Transfer (UTRF) from the Automated Attendant goes
directly to the Guest Mailbox, even though there is no extension installed.
❥
An Intercom call to the uninstalled extension goes directly to the Guest Mailbox.
❥
A transferred call to the uninstalled extension also goes directly to the Guest Mailbox.
Operation
An outside party can have their own mailbox for receiving and sending messages.
Accessing a Guest Mailbox
To log onto a Guest Mailbox:
1.
Do one of the following.
a.
Press
INTERCOM
+ Dial the IntraMail master number (e.g., 700) + Dial your mailbox number.
• You can optionally press a Call Coverage key assigned to the IntraMail master number.
b.
Press the Message Center key for the Guest Mailbox.
2.
When IntraMail answers, dial the Guest Mailbox number.
Logging Onto a Guest Mailbox from the Automated Attendant:
1.
After the Automated Attendant answers, dial
#
+ Dial the Guest Mailbox number.
• This capability may be disabled in the Automated Attendant.
• Your automated attendant may have a LOGON action assigned to the Guest Mailbox. Check with your
Communications Manager.
Transferring your call to a Guest Mailbox:
1.
Press
INTERCOM
.
2.
Press
V-MAIL
.
3.
Dial the Guest Mailbox number.
4.
Press
SPEAKER
to hang up.
• To transfer a call to a co-worker’s mailbox from a single line telephone, use the following procedure:
Hook
fl
ash + Dial
*8
+ Dial the co-worker’s m Hang up.
Summary of Contents for DSX INTRAMAIL FEATURE
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