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Features
DSX Product Description
❥
UTRF (unscreened transfer) calls routed from the voice mail Automated Attendant
❥
Circular and Terminal Extension Hunting calls
Off Premises Call Forwarding does not reroute:
❥
Key Ring calls
❥
Calls to a UCD Group master number.
❥
Group Ring calls (i.e., calls to a Ring Group master number)
❥
UCD Group Calls (i.e., calls to a UCD Group master number)
❥
Ringing Call Coverage key calls
You can set up Off Premises Call Forwarding to reroute all calls or just outside calls. If an extension with
forwarding set for outside calls only receives a screened Transfer, the initial voice-announcement broadcasts
at the extension. When the caller hangs up to complete the transfer, the outside call forwards as programmed.
Call Timer
Call Timer lets a keyset user with a Call Timer key time their outside calls on the telephone display. There
are two types of Call Timer keys:
❥
Manual Call Timer
Any time while placing a call or while on a call, a display keyset user can press their Manual Call Timer
key to start the Call Timer. The Call Timer will continue until the user hangs up or presses their Manual
Call Timer key again.
❥
Automatic Call Timer
In addition to the features of the Manual Call Timer key, the Automatic Call Timer key provides automatic
timing for outside calls. When a display keyset with an Automatic Call Timer key places or answers an out-
side call, the Call Timer automatically starts when that outside call connects. The Automatic Call Timer
does not automatically start for Intercom calls. The Automatic Call Timer can also work like a Manual Call
Timer key. There is no need to have a Manual and Automatic Call Timer key on the same phone.
The Call Timer feature also provides:
❥
Review of Previously Timed Call
Any time after hanging up from a timed call, a display keyset user can press their Manual or Automatic
Call Timer key to review the duration of that call.
❥
Timer Reset for Current Call
While the display keyset user is timing their call, they can press CLEAR at any time to reset the Call
Timer to 00:00:00.
❥
Automatic Timer Stop
The system assigns the Call Timer to the active call. When the user terminates the active call, the Call
Timer automatically shuts down.
❥
Wrap-up Timer Display
After hanging up a timed call, a display keyset will show the Call Timer data for 6 seconds before returning
the display to idle. This gives the extension user adequate time to make a record of the timed call, if desired.
Call Waiting / Camp-On
With Call Waiting, an extension user may call a busy extension and wait in line (Camp-On) without hanging
up. When the user Camps-On (by dialing 2), the system signals the busy extension with two beeps indicating
the
fi
rst waiting call. (The busy extension can be on a handset or Handsfree call.) The call goes through when
the extension becomes free.
Call Timer helps users that must keep track of their time on the phone.
Call Waiting helps busy extension users know when they have additional waiting calls. It also
lets callers wait in line for a busy extension without being forgotten.
Summary of Contents for DSX PRODUCT DESCRIPTION
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