DSX Product Description
Features
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47
Features
Handsfree and Handsfree Answerback
Handsfree
Handsfree allows a keyset user to process calls using the speaker and microphone in the telephone (instead
of the handset). Handsfree is a convenience for workers who don’t have a free hand to pick up the handset.
For example, a terminal operator could continue to enter data with both hands while talking on the phone.
Handsfree Answerback and Forced Intercom Ringing
Handsfree Answerback permits an extension user to respond to a voice-announced Intercom call by speak-
ing toward the phone, without lifting the handset. Like Handsfree, this is a convenience for workers who
don’t have a free hand to pick up the handset. Incoming Intercom calls alert with two beeps if the extension
has Handsfree Answerback — a single beep if it does not.
Forced Intercom Ringing causes an Intercom call to ring the destination extension. You can enable Forced
Intercom Ringing system-wide (for all extensions), or a user can dial a code to have their Intercom call ring
the destination.
Headset Compatibility
A keyset user can utilize a customer-provided headset in place of the handset. Like using Handsfree, using
the headset frees up the user’s hands for other work. However, the headset provides privacy not available
from Handsfree.
Headset Compatibility also provides the following features. (Note that while an extension is in the Headset
mode, the system ignores all hookswitch depressions.)
❥
Background Music
If programmed and connected, Background Music will broadcast over the telephone speaker while the
extension is in the Headset mod
e.
❥
Central Of
fi
ce Calls, Answering
An extension user in the Headset mode can press
Volume Up
and
Volume Down
to control the volume
of any call ringing their phone.
❥
Handsfree and Handsfree Answerback
An extension in the Headset mode can receive normal voice-announced Intercom calls, depending on sys-
tem programming. The extension user can respond to the voice-announced call by speaking toward the
phone (just like non-headset extensions). To answer the voice-announced call in the headset, the user just
presses
SPEAKER
after hearing the voice-announcement.
❥
Microphone Mute
While on a headset call, the extension user can press
MUTE
to mute (i.e., turn off) the headset micro-
phone. While responding to an Intercom call using Handsfree Answerback, pressing
MUTE
mutes the
Handsfree microphone.
❥
Off-Hook Signaling
Outside Calls
Depending on system programming, an extension in the headset mode can receive either Camp-On
beeps or Off-Hook Ringing for incoming outside calls (just like non-headset extensions).
Intercom Calls
Depending on system programming, an extension in the headset mode can receive either Camp-On
beeps or Voice Over announcements from a co-worker (just like non-headset extensions).
- Talk over the phone Handsfree, using the built-in speaker and microphone.
- With Handsfree Answerback, answer an Intercom call by just speaking toward your phone.
Have the privacy of a handset call without having to hold the handset.
Summary of Contents for DSX PRODUCT DESCRIPTION
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