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Features
DSX Product Description
A line that rings an Extension Hunting group can over
fl
ow to voice mail.
❥
Group Ring
(page 46)
A line that rings a group of extensions can over
fl
ow to voice mail.
❥
Key Ring
(page 51)
A line ringing an extension’s line keys can over
fl
ow to voice mail.
Message Center Mailbox
A Message Center Mailbox is a mailbox shared by more than one extension. Any keyset that has a Message
Center Key for the shared mailbox can:
❥
Listen to the messages stored in the mailbox.
❥
Transfer calls to the shared mailbox.
❥
Use many other voice mail features previously available only at an extension’s individual mailbox.
A Message Center Mailbox helps co-workers that work together closely - such as members of the same
Pickup Group. For example, the group supervisor can send important messages to the shared Message Cen-
ter Mailbox, to which any group member can respond when time allows. Each group member’s Message
Center Key
fl
ashes (green) when messages are waiting.
Interactive Soft Key Shows New Messages
The Display and Super Display Telephone interactive soft keys show the number of new messages in the
user’s mailbox. For example, if a Display Telephone user has 2 new messages in their mailbox, their voice
mail soft key shows:
VM02
. If a Super Display Telephone user has 2 new messages in their mailbox, their
voice mail soft key shows
V-Mail 02
. The new message count resets to 00 as soon as the user calls their mail-
box (regardless of whether the new messages were listened to). The message count returns when the system
updates the Ring/Message lamp on the phone.
Voice Over
Voice Over lets a user get through to a keyset extension user busy on a handset call. With Voice Over, the
busy keyset extension user hears an alert tone followed by the voice of the interrupting party. The keyset
extension user can respond to the interrupting party without being heard by the original caller. If desired, the
keyset extension user can easily switch between their original caller and the interrupting co-worker. The
original caller and the interrupting party can never hear each other’s conversation.
Voice Over could help a lawyer, for example, waiting for an urgent call. While on a call with another client, the
lawyer’s paralegal could announce the urgent call as soon as it comes in. The lawyer could then give the para-
legal instructions on how to handle the situation — all without the original client hearing the conversation.
Either a keyset or SLT can initiate a Voice Over, but only a keyset can receive a Voice Over.
Voice Over uses a system Conference circuit. The following table shows the system’s Conference capacities:
Get through to a co-worker busy on a handset call — without interrupting their call.
Description
Capacity
Conference circuits
32
Maximum simultaneous users in Conference
(total of all Conferences system-wide)
32
Maximum simultaneous conferences
8
Maximum parties in any one Conference
(lines and/or extensions)
8
Summary of Contents for DSX PRODUCT DESCRIPTION
Page 150: ...138 IntraMail Features DSX Product Description...
Page 160: ...Parts List 148 Specifications and Parts DSX Product Description...
Page 161: ......
