Flexible Answering Schedules
486
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IntraMail Features
DSX Software Manual
Flexible Answering Schedules
Description
The Automated Attendant can answer outside calls with different announcements and dialing options,
depending on the time of day and day of week. For example, a company can set up separate schedules for
weekdays, evenings, weekends, and speci
fi
c holidays. Each schedule can play a different announcement to
callers, as well as provide them with unique dialing options. Once set up in programming, the schedule oper-
ation is automatic.
The Flexible Answering Schedules are determined by the set up of the IntraMail Answer Tables. See
Answer
Tables
(page 420) for more.
Conditions
• None
Default Setting
• Disabled
Programming
1.
In
3131-02: IntraMail Answer Table Assignment
(page 828) for each line, enter the number of the
Answer Table that should handle the line’s Automated Attendant calls.
- See
Answer Tables
(page 420) for more.
Other Related Features
Features
None
IntraMail Features
Answer Tables
(page 420)
Determines how the Automated Attendant answers outside calls on each line.
Automated Attendant
(page 433)
The Automated Attendant can automatically answer the telephone system’s incoming calls, play an
Instruction Menu message, and provide dialing options to callers.
Call Routing Mailbox
(page 450)
The mailbox associated with an Answer Table that speci
fi
es which dialing options (Dial Action Table)
and announcements are available to Automated Attendant callers.
Dial Action Table
(page 465)
De
fi
nes the dialing options for the Call Routing Mailbox chosen by the active Answer Table.
Operation
N/A
The Automated Attendant can answer outside calls with different announcements and dialing
options, depending on the time of day and day of week.
1.
Determine which Answer Table answers each outside line.
