NEC Dterm I Series, User Manual

Page 1: ...NEAX 2000 IPS Dterm SERIES I Dterm IP USER GUIDE ...

Page 2: ...L BUILT IN MICROPHONE MESSAGE DIRECTORY PROGRAMMABLE KEYS 16 Flexible Line Feature Keys CALL INDICATION LAMP FEATURE USER PROGRAMMABLE KEYS 16 DSS One Touch Speed Dial Keys DTR 32D 1 BK TEL ITR 32D 3 BK TEL DTR 16D 1 BK TEL ITR 16D 3 BK TEL DTR 8D 1 BK TEL ITR 8D 3 BK TEL DTR 16LD 1 BK TEL ITR 16LD 3 BK TEL ...

Page 3: ...N OUTSIDE CALL VIA EXTENSION LINE KEY 16 TO ORIGINATE AN INTERNAL CALL 16 TO ORIGINATE A CALL VIA DYNAMIC DIAL PAD 16 OUTSIDE LINE APPEARANCE 17 AUTOMATIC IDLE RETURN 17 TO ORIGINATE A CALL USING ONE TOUCH BUTTONS 18 TO ORIGINATE A CALL USING SPEED CALLING INDIVIDUAL GROUP 19 ACCOUNT CODE 19 FORCED ACCOUNT CODE 20 AUTHORIZATION CODE 20 VOICE FIRST TONE FIRST 20 TO ANSWER A VOICE CALL HANDS FREE 21...

Page 4: ... TO STATION SPEED DIALING 25 TO TRANSFER A CALL 25 TO PLACE A CALL ON HOLD 26 TO PLACE A CALL ON EXCLUSIVE HOLD 27 TO PLACE A CALL ON REMOTE HOLD 28 CONFERENCE 29 TO ESTABLISH A BROKER CALL 30 CALL BACK STATION 30 TO ANSWER A CAMPED ON CALL 31 TO SET CAMP ON TRANSFER METHOD 31 CAMP ON CALL WAITING METHOD 32 CALL PARK SYSTEM 33 CALL PICKUP GROUP 34 CALL PICKUP DIRECT 34 ...

Page 5: ... REDIRECT 38 CID CALL DISPLAY 38 CALL FORWARDING ALL CALLS 39 CALL FORWARDING BUSY 40 CALL FORWARDING NO ANSWER 41 CALL FORWARDING DESTINATION 42 TO SAVE AND REPEAT A NUMBER 42 INTERNAL ZONE PAGING WITH MEET ME PAGE 43 BOSS SECRETARY CALLING 44 BOSS SECRETARY OVERRIDE 45 DO NOT DISTURB 46 TIMED REMINDER 47 PRIVACY RELEASE 48 RETURN MESSAGE SCHEDULE 48 ...

Page 6: ... 4 NAME DISPLAY 50 WHISPER PAGE 52 SYSTEM CLOCK SETUP BY STATION DIALING 53 DAY NIGHT MODE CHANGE BY STATION DIALING 53 QUICK REFERENCE GUIDE 54 ...

Page 7: ...ker which can be used for Hands Free dialing monitoring LED on key lights when key is active Answer When LED on this key is lighted press key to answer a waiting call Redial Press key to activate redial feature Press redial and scroll back through numbers that have been dialed Until the desired number is displayed Press the key to activate dialing Conf Press key to establish a three way conversati...

Page 8: ...o activate or deactivate the Microphone The MIC LED will illuminate when MIC is on Message To search Message Waiting Directory Press key to display the directory of Dial by Name for Station Speed Dialing UP DOWN Used to adjust LCD contrast speaker receiver volume and ringer volume LCD Contrast Press up or down key while idle Speaker Receiver Volume Press up or down key during conversation ...

Page 9: ...y be programmed by the user Keys must be programmed by the telephone system administrator AICM Press key to activate Automatic Intercom CB Call Back Press key to activate DICM Press key to activate Dial Intercom DND Do Not Disturb Press key to activate or cancel Privacy feature FD A Call Forwarding All Calls Press key to activate or cancel Call Forwarding All Calls feature ...

Page 10: ...te Call Forwarding Destination FD DC Call Forwarding Destination Cancel Press key to deactivate Call Forwarding Destination MICM Press key to activate Manual Intercom S R Save and Repeat Press key to store a number or redial a stored number SECONDARY APPEARANCE Sub line A programmable extra extension key other than Primary extension Press key to see status of extra extension MUTE Press key to acti...

Page 11: ...lp Key Press desired Soft Key for helpful information about that key Exit Press the Exit Key to exit the Help program OHROFF Off Hook Ringing Off It will disable ringing on this phone while in use OHR ON Off Hook Ringing On It will allow ringing on this telephone while in use On Hook State Telephone is idle Off Hook State Telephone is in use ...

Page 12: ... to scroll the desired key if there are other functions available Press a desired key under the indicated 4 Soft Keys on the LCD The service feature of the pressed Soft Key is operated To Use the Help Key Press the HELP key and the Soft Key Explanation of the pressed Soft Key is indicated on the LCD Press the EXIT key to leave Help ...

Page 13: ...d Soft Key operation LED Some function keys have a built in Light Emitting Diode LED that lights or flashes according to the activity of that function key MIC Microphone Lamp Lamp displays the status of the built in microphone used for hands free operation Feature Key Activities Feature 1 Turns microphone on or off Feature 3 Selects ringer tone Feature 4 Adjusts transmission receiving volume Featu...

Page 14: ...on Call on I Hold Exclusive Hold Flashing Call on Other Party Hold Flashing Incoming Call I Hold Exclusive Hold Recall Flashing Other Party Hold Recall Flashing During Conversation Call Transfer Call Conference On Steady During Conversation Other Party Active Feature Call Forwarding Set On Steady ...

Page 15: ... or press Feature and 1 To select ringer tone The Dterm Series I has 8 ringer tones that you can select Press Feature and 3 The LCD displays the selected tone number Tone No Frequency Modulation 1 520 660Hz 16Hz Modulating Signal 2 520 660Hz 8Hz Modulating Signal 3 1400 1100Hz 4 1100Hz 5 540Hz 6 1100 1400Hz 16Hz Modulating Signal 7 660 760Hz 16Hz Modulating Signal 8 1100Hz Envelop Signal ...

Page 16: ...nger volume NOTE Access to feature is based on data assignment Press Feature and 0 Ringer activates Press down or up Key Ringer volume decreases or increases Press Feature Key to stop ringing To adjust transmission receiving volume During valid call Press Feature and 4 The Transmit Volume increases Press Feature and 4 again Transmit Volume returns to normal Press down or up Receive Volume decrease...

Page 17: ...n Login operation is not required Option 2 Protected Login Mode During start up the LCD displays the login screen Enter the Station Number at the LOGIN prompt Press the Set Key Soft Key Enter the Password at the PASSWD prompt Press the OK Key Soft Key The time and date appear on the LCD DTERM IP LOGOUT OPERATION Go off hook or press the Speaker Key Receive Dial Tone Dial the Logout Feature Access ...

Page 18: ...verse TO ORIGINATE AN INTERNAL CALL Lift handset or press Speaker key Receive dial tone Dial desired station number Use handset or MIC to converse TO ORIGINATE A CALL VIA DYNAMIC DIAL PAD While phone is idle Dial desired station number OR While phone is idle Dial desired trunk access code e g 9 Dial desired telephone number Use handset or MIC to converse NOTE Access to feature is based on data ass...

Page 19: ...e destination To Answer Press the LINE APPEARANCE feature key ringing and flashing LED alert user to incoming call Lift handset or press Speaker key Speak with incoming party AUTOMATIC IDLE RETURN Press Speaker key Receive dial tone Dial desired number OR Press One Touch key When called party answers converse When called party hangs up your Dterm automatically returns to idle ...

Page 20: ...ress desired One Touch key Speaker button LED lights steady Enter desired station number feature code or outside access code and telephone number Display indicates digits dialed Press Conf key again to save the number To verify Press Conf key Press desired One Touch key Display indicates digits programmed NOTE Station numbers programmed to one touch buttons will light when that station is in use T...

Page 21: ...r key receive dial tone Enter feature access code receive service set tone Enter Account Code up to 10 digits Receive dial tone and dial desired number To Enter Account Code After Authorization Code Lift handset or press Speaker key receive dial tone Enter feature access code for Authorization Code receive service set tone Enter Authorization Code receive second service set tone Enter Account Code...

Page 22: ...e Enter feature access code receive service set tone Enter Authorization Code up to 10 digits Receive dial tone dial desired number VOICE FIRST TONE FIRST Allows incoming station calls to your Dterm to either ring or go to voice announcement Press Speaker key Receive dial tone Dial Voice Tone access code LED display shows current mode receives feature dial tone Press LED display shows mode change ...

Page 23: ...alled party TO ANSWER A VOICE CALL HANDS FREE Receive incoming Voice Call Press MIC Key LED lights Respond hands free NOTE If privacy is required lift handset AUTOMATIC INTERCOM NOTE Access to feature is based on data assignment To initiate Lift handset or press Speaker key Press AICM key Tone burst is sent ...

Page 24: ...e Lift handset or press Speaker key press MICM key ring back tone is heard Each press of MICM key sends tone bursts To answer MICM key flashes indicating an incoming call Ring tone may also be heard Press MICM key Lift handset or press Speaker key LED lights solid green If called station is engaged in a non intercom call the station may press MICM key after placing original caller on hold with Hol...

Page 25: ...ng tone signal To answer DICM LED flashes indicating an incoming intercom call Tone burst or ring tone is heard Press DICM key Lift handset or press Speaker LCD shows solid green DIAL BY NAME USING SYSTEM SPEED DIALING To initiate Press the SYS soft key Enter up to the first four characters of a name using the keypad Press the UP or DOWN key to start the search ...

Page 26: ...ed number DIAL BY NAME USING STATION SPEED DIALING To initiate Press the Directory key Enter up to the first four characters of a name using the keypad Press the UP or DOWN key to start the search The name and the number are shown on the LCD If more than one name matches the letters entered scroll through the matches with the UP or DOWN soft key If no matches are founds the first System Speed Dial...

Page 27: ...llowed by area code and number For the 16LD phone using one of the line keys as speed dial will only display 8 characters For a name the first 7 characters plus for names longer than 8 characters and the plus last 7 digits of a number longer than 8 digits Example Name display programmed is ABCDEFGHI button will show ABCDEFG Number display programmed is 123456789 button will show 3456789 TO TRANSFE...

Page 28: ... Any station with this line appearance can retrieve the call If unanswered After preprogrammed time Automatic Recall is initiated Visual and audible signal rapid flash and ring burst is sent to station that placed call on hold NOTE Hold shows as a flashing green LED on your phone The same line on other phones shows as a flashing red LED Recall shows as a flashing green LED on your phone and flashi...

Page 29: ...ve Hold option can retrieve the call If unanswered After preprogrammed time Automatic Recall is initiated Visual and audible signal rapid flash and ring burst is sent to station which placed call on Exclusive Hold Recall shows as a flashing green LED on your phone and solid red on other phones with same line NOTE Exclusive Hold excludes any other phone from picking up your held call Exclusive Hold...

Page 30: ...laced on hold at the destinations station s extension Hang up To retrieve at destination Lift handset or press Speaker key Press line on hold Use handset to converse NOTE Any station with the destination line appearance can retrieve the call To retrieve from phone without destination line appearance Lift handset or press Speaker key Dial Access Code for Direct Call Pick Up Dial destination station...

Page 31: ...LED lights Three way conference is established If one party hangs up other two remain connected Conf LED goes out Option 2 With call in progress and third party on hold on another Line Trunk key Press Conf key Conf LED flashes Press Held Line Trunk key Conf LED lights Three way conference is established NOTE Access to Option 2 is based on software revision and data assignment ...

Page 32: ...r button allows you to alternate between calls NOTE The display indicates connected station or trunk at any given time CALL BACK STATION Lift handset or press Speaker Dial desired station number and receive busy tone or ring back tone Press Call Back or dial 2 and receive service set tone Restore handset When busy station becomes idle or the station that did not answer initiates or answers a call ...

Page 33: ...ginal call Camped on call is placed on hold Repeated depression of the Answer key allows you to alternate between calls Display indicates connected station or trunk at any given time TO SET CAMP ON TRANSFER METHOD With call in progress ask party to hold Depress Transfer button feature dial tone is heard Dial desired station number and receive busy tone Dial 4 and receive service set tone Camp on t...

Page 34: ...on 2001 Station 2001 press Speaker Receive dial tone Dial 2000 and receive busy Press Transfer key receive feature dial tone Dial Camp on call waiting access code To answer call waiting Station 2000 Hear burst of tone LCD display indicates CW and Answer button flashes 2000 presses Answer button and converses with station 2001 NOTE Station 2000 can alternate between the two parties by pressing Answ...

Page 35: ... 19 To park a call from terminal without LCD While call in progress press Transfer key and dial the Call Park access code or press Call Park key Dial Call Park location number 00 19 and receive service set tone If park location is busy dial the next location number Restore handset To retrieve a parked call Dial Call Park local retrieval code and parked call location number 00 19 Station user is co...

Page 36: ...up access code may be stored on one touch speed calling key Connection to calling party is established CALL PICKUP DIRECT Lift handset Press Call Pickup Direct key or dial Call Pickup Direct access code may be stored on one touch key Dial extension number to be picked up Connection to calling party is established ...

Page 37: ...lerted by ringing and flashing red LED Press Speaker key or lift handset Dial tone is heard Dial desired number No outgoing access code needed TIMED QUEUING OUTSIDE LINE ONLY Press Speaker key receive dial tone Dial Outside Line access code and desired number Receive busy tone or ring no answer from distant end Press Call Back key LED flashes leave speaker on The desired number is automatically be...

Page 38: ...ted parties receive a warning tone LAST NUMBER REDIAL To recall the last number dialed Press Redial key Receive special dial tone Press The number dialed will be redialed and displayed NOTE Each time the Redial key is pressed the numbers dialed for the last five calls are displayed sequentially ...

Page 39: ...t key to search for desired number Press CB soft key to call back desired number Press Erase soft key to erase desired number To search call back or erase a Calling Number without using soft keys Lift the handset or press Speaker key Press MESSAGE key Dial 1 to search for desired number Dial 2 to call back desired number Dial 3 to erase desired number ...

Page 40: ...ing line key or line key on hold Call is transferred to a pre assigned destination station NOTE See CID Display Access to feature is based on data assignment CID CALL DISPLAY To display Calling Party Information Press CID key CID lamp lights Calling Party Information is displayed To redisplay Calling Party Information While on a call press CID key to recall the Calling Party Information Calling Pa...

Page 41: ... was used Press Speaker key Call Forwarding for all calls is set To verify with 16 or 32 button Display Press Speaker key Receive extension dial tone Press FD A key or dial Call Forward All access code Display indicates the station number calls are forwarded to To cancel Press Speaker key Receive dial tone Press FD A key plus or dial Call Forward All cancel code Receive service set tone LED goes o...

Page 42: ...e Dterm of the sub line station you are setting Press Speaker key Call Forward Busy is set To verify with Display Phone Press Speaker key Receive dial tone Press FD B or dial Call Forward Busy access code Display indicates the station number calls are forwarded to To cancel Press Speaker key Receive dial tone Press FD B key plus or dial Call Forward Busy cancel code Receive service set tone LED go...

Page 43: ...phone number Receive service set tone FD N LED lights at your station if FD N key was used Press Speaker key Call Forward No Answer is set To verify Press Speaker key Receive extension dial tone Press FD N key or dial Call Forward No Answer access code Display indicates destination number of call forward NOTE Call Forwarding for Busy and No Answer may be combined depending upon system programming ...

Page 44: ... be forwarded to this line Wait for service set tone To cancel Press Speaker key Receive dial tone Press FD DC key or dial Call Forward Destination cancel code Dial station number to cancel Press Speaker key Call Forward Destination is canceled TO SAVE AND REPEAT A NUMBER To save Press Speaker key Dial desired telephone number Press S R key Dialed number is now stored S R LED lights ...

Page 45: ... INTERNAL ZONE PAGING WITH MEET ME PAGE This allows a system user to page over built in speaker of Dterm terminal within the assigned zone or all zones Example Station A can page Station B When Station B dials answer code they are connected To page Station A Lift Handset Receive dial tone Dial Internal Paging access code for the desired zone or all zones or press key assigned for desired zone or a...

Page 46: ...y Lift handset press boss ringing line Ask calling party to hold Press boss line again Voice Call is established to boss extension Announce the call to the boss If boss accepts call Secretary replaces handset Boss lifts handset presses flashing line If boss refuses call Secretary presses Transfer key to return to calling party NOTE Access to this feature is based on data assignment ...

Page 47: ... answer Outside line ask caller to hold Press Boss line Outside line is placed on hold Boss hears burst of tone and Boss Answer key flashes Boss Hears burst of tone Answer key flashes LCD display indicates Option 1 Boss presses Answer and converses with secretary Outside line is placed on hold Secretary hangs up Boss is connected to Outside line Boss can alternate between the two parties by pressi...

Page 48: ...esses Answer and converses with Secretary Outside line is placed on hold Secretary is returned to Outside line DO NOT DISTURB Press Speaker key Receive dial tone Press DND key or dial DND access code To cancel Press Speaker key Receive dial tone Press DND key or dial DND cancel code NOTE When key is used the LED will light when DND is active ...

Page 49: ...inder access code Dial the desired reminder time in military format receive set tone At 9 00 a m on the same day you will receive a reminder call Upon answering you will hear music source if available To cancel Press Speaker key Receive dial tone Press Timed Reminder key and or dial Timed Reminder cancel access code Receive set tone Press Speaker key ...

Page 50: ...s handset or presses Speaker key Station 2001 presses the line appearance of Station 2000 A three way conference is established RETURN MESSAGE SCHEDULE NOTE With Display Dterm Allows station user to register a return schedule when leaving the office and have the schedule display on the calling Dterm LCD To set Station Speaker Receive dial tone Dial Return Schedule access code Dial the number corre...

Page 51: ... or 1 dial desired military time If 2 or 3 dial month and day Example June 24 0624 Receive dial tone Press Speaker key To cancel Press Speaker key Receive dial tone Dial Return Message schedule cancel code Receive set tone Press Speaker key NOTE Access to feature is based on data assignment ...

Page 52: ...display will indicate the numerical designation Subsequent depressions will advance through the letters on that key The Dial Pad Key TABLE can be used as a guide to indicate the key and the number of depressions required to display numbers letters spaces and periods When the desired letter is displayed depression of the Transfer key will change the letter to a lower case letter default is upper ca...

Page 53: ...ccomplished by an unplug plug in of the phone For the 16LD phone using one of the line keys as speed dial will only display 8 characters For a name the first 7 characters plus for names longer than 8 characters and the plus last 7 digits of a number longer than 8 digits Example Name display programmed is ABCDEFGHI button will show ABCDEFG Number display programmed is 123456789 button will show 345...

Page 54: ...ndset or press Speaker key Dial Whisper Page access code or press Whisper Page Feature Key Receive Feature dial tone Dial Desired station number Tone is heard Listen to conversation and speak to station only To answer Press Answer key Call in progress is placed on hold Hold tone source is not transmitted and to the original party Calling station and called station can privately speak Press Answer ...

Page 55: ...OTE Access to feature is based on data assignment DAY NIGHT MODE CHANGE BY STATION DIALING Press Speaker key or lift handset Receive dial tone Press Day Night Mode Key or feature access code Dial 1 for Day 2 for Night 3 for Mode A or 4 for Mode B Replace handset or press Speaker key NOTE Access to feature is based on data assignment If a key is used lamp indication will be Night Mode Red lamp on M...

Page 56: ...ncel 1 1 Call Forwarding All Calls Entry Cancel 5 5 Call Forwarding No Answer Busy Line Entry Cancel 6 6 Call Forwarding Destination Entry Cancel 7 7 Do Not Disturb Set Cancel 8 8 Last Number Redial Account Code Entry Station Speed Dialing Originate System Speed Dialing Originate ...

Page 57: ...Group 3 Group 4 Page 50 51 52 53 54 Internal Zone Paging Group 0 Group 1 Group 2 Group 3 Group 4 Answer 55 56 57 58 59 Time Reminder Automatic Wake up Set Cancel 5 5 Voice Tone Toggle Station Name Assignment 60 62 Call Park System Retrieve Call Park System Set 6 6 Night Pickup 72 ...

Page 58: ...Call Pickup Direct 73 Call Pickup Group 74 Call Pickup Designated Group 75 Station Speed Dialing Entry Cancel 7 7 NOTE Above table references factory default settings Settings may vary on a per system basis ...

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