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Electra Elite DSS/BLF

G

e n e r a l   I n f o r m a t i o n

The following should be considered when reviewing this user guide:

• Attendant console keys can be assigned as Direct Station Selection/Busy Lamp

Field (DSS/BLF), Call Arrival or as additional central office lines (CO Add-On
Console.)

• Refer to Multiline Telephone User Guide for additional information on telephone

operation.

• All operational instructions assume Prime Line Pickup is assigned to intercom

dial tone, Ringing Line Preference is assigned, a Call Appearance and Call
Arrival key is assigned to all multiline telephones and only a single tenant has
been assigned in the system.

• All access codes listed are standard; some may vary based on system assignment.

• Access to many features is based on system assignments. Not all features may be

available from your telephone.

• The telephone display provides useful call processing information such as trunk

access, recall indication, feature confirmation, etc.

DSS/BLF LEDS

Telephone Status

DSS/BLF Status

Attendant Message

Steady Green

Idle

Unlit

In-Use

Steady Red

Hold

Steady Red

FWD All (DND)

Flashing Red

ADD-ON CONSOLE LEDS

CO Line Status

LED Indication

Idle

Unlit

Incoming Call

Rapid Flashing Red

In-Use

(by Attendant)

Steady Green

Other-Use

Steady Red

Held Call 

Your Telephone

Slow Flashing Green

Other Telephone

Slow Flashing Red

1

2

3

1.

DSS

keys (Direct Station

Selection) or 

CO

Keys

(Central Office Lines)

2.

Status Indicators

3.

Dedicated Feature Keys

NECK002.Attendant/cover  04.04.01  02:37 PM  Page 1

Summary of Contents for Electra Elite DSS

Page 1: ...At t e n d a n t U s e r G u i d e El e c t r a E l i t e...

Page 2: ...the system All access codes listed are standard some may vary based on system assignment Access to many features is based on system assignments Not all features may be available from your telephone T...

Page 3: ...aiting or Station Outgoing Lockout Station Outgoing Lockout Paging Set Relocation Mode Direct Inward System Access DISA PA G E S 6 7 Automated Attendant Recording Voice Prompts Programming System Spee...

Page 4: ...and unscreened transfers will recall to the attendant telephone After answering the recall pressing Feature 86 will transfer the call to the personal voice mailbox of the station number dialed PL A C...

Page 5: ...ce established a trunk to trunk connection cannot be re entered Au t o m a t i c Tr u n k t o Tr u n k Tr a n s f e r PROGRAM MODIFY ERASE FORWARD ASSIGNMENT Press Feature Dial Automatic Trunk Transfe...

Page 6: ...el Station Outgoing Lockout and default the password on a per station basis Press Speaker Dial Attendant Reset Password access code ___ Dial Station number to be canceled Press Speaker Pa g i n g PA G...

Page 7: ...10 digits replace the handset to enter NOTE 2 It is recommended that DISA passwords be 10 digits and changed frequently to prevent unauthorized use NOTE 3 Resetting DISA Passwords will return them to...

Page 8: ...Dial Automated Attendant message Record day mode 1 number 1 8 Record night mode 2 Dial operation Record weekend mode 3 Verify delete day mode 1 Record message via handset Verify delete night mode 2 Re...

Page 9: ...Dial tone message 1 Replace handset Call waiting message 2 Verify delete message Replace handset Pr o g r a m m i n g S y s t e m S p e e d D i a l Press Feature Press Redial Dial System Speed Dial Me...

Page 10: ...tered Each Forced Account Code must be assigned a number 001 500 NOTE 2 The length of the Forced Account Code can be up to 13 digits as assigned in system programming The default is 10 digits Cl o c k...

Page 11: ...NCE 2 PASSWORDS Set the Supervisor Password if necessary Call a Conference Bridge extension When the Conference Bridge extension answers dial the Supervisor Password and Skip the steps by pressing unt...

Page 12: ...Y 00 40 01 41 02 42 03 43 04 44 05 45 06 46 07 47 08 48 09 49 10 50 11 51 12 52 13 53 14 54 15 55 16 56 17 57 18 58 19 59 20 60 21 61 22 62 23 63 24 64 25 65 26 66 27 67 28 68 29 69 30 70 31 71 32 72...

Page 13: ...G 071 g 103 040 H 072 h 104 041 I 073 i 105 042 J 074 j 106 043 K 075 k 107 044 L 076 l 108 045 M 077 m 109 046 N 078 n 110 047 0 079 o 111 0 048 P 080 p 112 1 049 Q 081 q 113 2 050 R 082 r 114 3 051...

Page 14: ...NEC America Inc CPE Group 1555 Walnut Hill Lane Irving Texas 75038 3796 1 800 TEAM NEC 1999 NEC America Inc The material contained herein is subject to change without prior notice at the sole discreti...

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