CALL FORWARDING ............................................................... 25
All Calls (CF/A) ......................................................................................... 25
Call Forward Busy/No Answer (B/NA) ...................................................... 26
SELECTABLE DISPLAY MESSAGING .................................. 28
SET RELOCATION ................................................................... 29
CODE RESTRICTION, DIAL BLOCK ..................................... 29
ACCOUNT CODE ENTRY ........................................................ 30
AUTOMATIC CALL DISTRIBUTION (ACD) ......................... 32
Agent Log In ............................................................................................. 32
AIC Agent Log In ...................................................................................... 32
Multiple AIC Agent Log In ......................................................................... 33
Rest Mode ................................................................................................ 34
Queue Status Display ............................................................................... 34
Answering a Call Using a Headset ........................................................... 35
Using the Headset with Automatic Answer for ACD Agents .................... 35
STATION SPEED DIAL — DIAL ACCESS ............................ 36
LINE KEYS/PROGRAMMABLE FUNCTION KEYS ............. 37
Function Numbers .................................................................................... 38
Character Entry ........................................................................................ 42
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Summary of Contents for Electra Ellte IPK II
Page 2: ...All manuals and user guides at all guides com ...
Page 3: ...Multiline Telephone User Guide All manuals and user guides at all guides com ...
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Page 52: ...44 Notes All manuals and user guides at all guides com ...
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