NEC Electra Professional, Installation & Service Manual

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Page 5: ...CHAPTER 1 HARDWARE SPECIFICATIONS AND INSTALLATION ...

Page 6: ...of Abbreviations 1 5 1 4 System Configuration Drawing 1 6 1 5 Equipment List 1 7 1 6 Equipment General Information 1 8 1 7 Equipment Description 1 9 1 7 1 Key Service Units and Power Supply Units 1 9 1 7 2 Station Interface Key Telephone Unit 1 9 1 7 3 Trunk Interface Key Telephone Unit 1 9 1 7 4 Optional Key Telephone Units 1 9 1 7 5 Electra Elite Digital Multiline Terminals Electra Professional ...

Page 7: ... 2 8 Network and Control Specifications 1 17 2 8 1 Transmission 1 17 2 8 2 Network 1 17 2 8 3 Control 1 18 2 9 Dialing Specifications 1 18 2 9 1 Dial Pulse Address Signaling 1 18 2 9 2 DTMF Address Signaling 1 18 2 10 Battery Backup 1 19 2 10 1 System Backup 1 19 2 10 2 Memory Backup 1 19 2 10 3 Battery Backup Full System Power 1 20 2 11 Weights and Dimensions 1 21 2 12 External Equipment Interfac...

Page 8: ...CTION 4 KSU Installation 1 29 4 1 General Information 1 29 4 2 Site Preparation and MDF IDF Construction 1 29 4 2 1 Precautionary Information 1 29 4 2 2 Site Survey 1 29 4 2 3 Site Limitations 1 29 4 2 4 Site Selection Conditions 1 30 4 2 5 MDF Construction 1 30 4 3 Installing the Key Service Unit KSU 1 31 4 3 1 Installation Precautions 1 31 4 3 2 KSU 1 31 4 3 3 Removing the KSU Cover 1 33 4 3 4 W...

Page 9: ...Interface KTUs 1 45 5 3 1 ESI C 8 11 KTU 1 45 5 3 2 COI C 2 10 KTU COI C 2A 10 KTU 1 45 5 3 2 1 COI C 2 10 KTU 1 45 5 3 2 2 COI C 2A 10 KTU 1 45 5 4 Optional KTUs 1 47 5 4 1 VRS C 1 11 KTU 1 47 5 4 2 PBR C 4 11 KTU 1 47 5 4 3 SMDR C 10 KTU 1 48 5 4 4 Installing the FAX C 1 11 KTU 1 50 5 5 Power Failure Backup 1 51 5 5 1 Operation if Power Fails 1 51 5 5 2 Operation When Input Power is Restored 1 5...

Page 10: ...WH TEL 1 62 7 2 4 DTU 32 BK WH TEL 1 62 7 2 5 DTU 32D BK WH TEL 1 63 7 2 6 Adjusting the LCD 1 64 7 2 7 Line Card and Plastic Panel Installation 1 65 7 3 Electra Professional Multiline Terminals 1 66 7 3 1 ETW 8 1 BK SW TEL 1 66 7 3 2 ETW 16DC 1 BK SW TEL 1 67 7 3 3 ETW 16DD 1 BK SW TEL 1 67 7 3 4 Connecting a Multiline Terminal to the System 1 68 7 3 5 Installing the Plastic Panel on a Multiline ...

Page 11: ...the Multiline Terminal 1 88 8 4 Install the APR U Unit 1 90 8 4 1 Install an APR U Unit on a Digital Multiline Terminal 1 91 8 4 2 Switch Settings 1 94 8 5 Install the HFU U Unit 1 95 8 5 1 Installing an HFU U Unit on a Digital Multiline Terminal 1 96 SECTION 9 OPTIONAL EQUIPMENT CONNECTION 1 98 9 1 General Information 1 98 9 2 Music On Hold Background Music 1 98 9 3 External Paging 1 99 9 4 Insta...

Page 12: ... Bracket for the KSU to the Wall 1 33 1 10 Attaching the KSU to the Wall Mount Template 1 34 1 11 Securing the KSU to the Wall Mount Template 1 34 1 12 Removing Batteries 1 35 1 13 Removing the Battery Cables 1 36 1 14 Disconnecting Built in Batteries 1 37 1 15 Connecting External Batteries 1 37 1 16 Lithium Battery Location 1 38 1 17 Replacing Lithium Battery 1 38 1 18 KSU Grounding 1 39 1 19 Ins...

Page 13: ... TEL Multiline Terminal 1 61 1 41 DTU 16 BK WH TEL 1 61 1 42 DTU 16D BK WH TEL 1 62 1 43 DTU 32 BK WH TEL 1 63 1 44 DTU 32D BK WH TEL 1 64 1 45 Adjusting the LCD 1 64 1 46 Installing Line Card and Plastic Panel on a Multiline Terminal 1 65 1 47 Removing the Plastic Panel from the Multiline Terminal 1 66 1 48 ETW 8 1 BK SW TEL Multiline Terminal 1 66 1 49 ETW 16DC 1 BK SW TEL Multiline Terminal 1 6...

Page 14: ... 70 Mounting the WMU W BK SW Unit to the Wall 1 80 1 71 Mounting the Multiline Terminal to the WMU W BK SW Unit 1 80 1 72 Remove the Tilt Panel on the Digital Multiline Terminal 1 82 1 73 Unlatch the Cover on the Digital Multiline Terminal 1 82 1 74 Open the Cover on the Digital Multiline Terminal 1 83 1 75 Attach the ADA U Unit to the Digital Multiline Terminal 1 83 1 76 Lead the Telephone Cord O...

Page 15: ... Switches 1 94 1 90 HFU U Unit 1 95 1 91 Microphone with Mute 1 96 1 92 Attach Microphone to Digital Multiline Terminal 1 96 1 93 MOH BGM Cable Shield Ground Exposed 1 98 1 94 External Amplifier with Control Terminal 1 99 1 95 External Paging with Background Music 1 100 1 96 External Ring Control Night Chime 1 100 1 97 Doorphones with Door Lock Release 1 101 1 98 Video Doorphone 1 102 ...

Page 16: ... Power Outputs 1 16 1 13 Fuse Replacement 1 17 1 14 KTU Battery Backup Time 1 19 1 15 Weights and Dimensions 1 21 1 16 Tone Patterns 1 23 1 17 Multiline Terminal LED Flash Patterns 1 24 1 18 DSS BLF LED Indications 1 25 1 19 Number of Required Interface KTUs 1 28 1 20 System Configuration Example 1 28 1 21 KSU Adjustments 1 44 1 22 SMDR and Printer Connections 1 49 1 23 Connection Information Conn...

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Page 131: ...CHAPTER 2 PROGRAMMING ...

Page 132: ...tion Before Programming 2 3 2 4 Writing System Data 2 4 2 5 Programming Methods 2 4 2 5 1 Initializing the System 2 4 2 5 2 To Use the Multiline Terminal for Programming 2 5 2 5 3 Data Entry Selection 2 9 2 5 4 Confirmation 2 11 2 6 Test 2 11 SECTION 3 SYSTEM DATA LIST 2 13 LK 1 System Mode 2 13 LK 2 Tenant Mode 2 18 LK 3 CO PBX Line Mode 2 18 LK 4 Telephone Mode 2 19 FNC Special Mode 2 20 SECTION...

Page 133: ...Time Selection 2 34 1 14 Hookflash Start Time Selection 2 35 1 15 Hookflash End Time Selection 2 36 1 16 Call Forward Busy No Answer Timer Selection 2 37 1 17 Trunk to Trunk Transfer Automatic Disconnect Time Selection 2 38 1 18 Elapsed Call and SMDR Start Timer Selection 2 39 1 19 Disconnect Time Selection 2 40 1 20 Automatic Release Disconnection Signal Detection Time Selection 2 41 1 21 Voice T...

Page 134: ...Selection 2 61 1 41 VRS Manual Answer Selection 2 62 1 42 VRS Automatic Answer Automated Attendant Night Time Assignment 2 63 1 43 VRS Automatic Answer Automated Attendant Day Time Assignment 2 64 1 44 VRS Automatic Answer Automated Attendant Off Time Assignment 2 65 1 45 Doorphone Preference Selection 2 66 1 46 Manual Line Seizure Selection 2 67 1 47 Hold Free Transfer Selection 2 68 1 48 General...

Page 135: ...MF Duration Interdigit Time Selection 2 90 1 70 System Refresh Timer Selection 2 91 1 71 VRS Answer Mode Selection 2 92 1 72 VRS VM Automated Attendant Answer Delay Time Assignment 2 93 1 73 Automated Attendant PBR Release Timer Selection 2 94 1 74 Automated Attendant Delay Ringing Time Selection 2 95 1 75 Automated Attendant No Answer Disconnect Time Selection 2 96 1 76 Automated Attendant No DTM...

Page 136: ...ephone Number to Trunk Assignment CO 8 2 116 Memory Block LK 4 Telephone Mode 4 01 SLT Connected Yes No Selection 2 117 4 02 Telephone to Tenant Assignment 2 118 4 03 Internal Zone Paging Selection 2 119 4 04 Ringing Line Preference Selection 2 120 4 05 DTMF DP SLT Type Selection 2 121 4 06 Station Number Assignment 2 122 4 07 Voice Mail SLT Selection 2 123 4 08 Distinctive Ringing Tone to Telepho...

Page 137: ...ion 2 141 FNC 2 System Speed Dial Memory Clear 2 142 FNC 3 Station Speed Dial Memory Clear 2 143 FNC 4 System Data Memory Initialize Operation 2 144 Clock Calendar Setting 2 145 SECTION 5 FUNCTION TIMER CHART 2 147 SECTION 6 GUIDE TO FEATURE PROGRAMMING 2 149 SECTION 7 CODE RESTRICTION 2 157 7 1 General 2 157 7 2 Default Assignments 2 157 7 3 Memory Blocks 2 158 7 4 Memory Block Description 2 158 ...

Page 138: ...l Level I June 1998 Chapter 2 Table of Contents vii 7 5 Code Restriction Tables 2 161 7 5 1 OCC Tables Default Values 2 161 7 5 2 8 Digit Matching Tables Default Values 2 162 7 6 Code Restriction Algorithm 2 165 SECTION 8 DISPLAY ABBREVIATIONS 2 169 ...

Page 139: ...nts viii Installation Service Manual Electra Professional Level I June 1998 LIST OF FIGURES 2 1 Programming Flowchart 2 2 2 2 Electra Elite Multiline Terminal 2 5 2 3 Electra Professional Level I System Multiline Terminal 2 6 ...

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Page 310: ...CHAPTER 3 SYSTEM MAINTENANCE ...

Page 311: ...OOTING FLOWCHARTS 3 3 4 1 Problem Solving 3 3 LIST OF TABLES 3 1 Voltage Measurement 3 2 3 2 Index Table of Flowcharts 3 4 LIST OF FLOWCHARTS A1 No Internal Dial Tone to Any Multiline Terminal or SLT 3 5 A2 No LED or Display Indications on Any Multiline Terminal 3 6 B1 No CO PBX Ring or Intermittent CO PBX Ring Problems 3 7 B2 Call Dropping 3 8 B3 No Outside Dial Tone Access 3 9 B4 CO PBX Dialing ...

Page 312: ...l Electra Professional Level I June 1998 Chapter 3 Table of Contents ii D3 No Dial Access to Features on SLT 3 16 E1 Low Volume Problems 3 17 F1 External Paging Problem 3 18 G1 SMDR Output Problems No Call Accounting System 3 19 ...

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Page 333: ...CHAPTER 4 ELECTRA ELITE TERMINAL UPGRADE ...

Page 334: ...t on a Multiline Terminal 4 5 Connecting Cables to the ADA U Unit 4 8 Switch Settings on the ADA U Unit 4 11 APR U UNIT ANALOG PORT RINGER 4 12 Installing an APR U Unit on a Multiline Terminal 4 13 HFU U UNIT HANDSFREE UNIT 4 15 Installing an HFU U Unit on a Multiline Terminal 4 16 Installing the External Microphone 4 16 WALL MOUNTING 4 18 Removing and Remounting the Handset Hanger 4 18 Wall Mount...

Page 335: ...on the Multiline Terminal 4 13 Figure 4 13 Attaching the Unit to the Multiline Terminal 4 14 Figure 4 14 Leading the AC Adapter Cord out from the Unit 4 14 Figure 4 15 Closing the Tilt Panel Cover 4 15 Figure 4 16 HFU U Unit 4 16 Figure 4 17 Microphone with Mute 4 16 Figure 4 18 Attaching a Microphone to a Multiline Terminal 4 17 Figure 4 19 Positioning the Handset Hanger 4 18 Figure 4 20 Removing...

Page 336: ...bs from the Adapter 4 23 Figure 4 30 Removing the Tabs from the WMU U Unit 4 23 Figure 4 31 Leading the Line Cord out of the WMU U Unit 4 24 Figure 4 32 Attaching the Wall Mount Unit to the Wall 4 24 Figure 4 33 Attaching the Multiline Terminal to the WMU U Unit 4 25 Figure 4 34 Removing the Multiline Terminal from the Base Unit or the WMU U Unit 4 26 ...

Page 337: ...ce Manual Electra Professional Level I June 1998 LIST OF TABLES Table 4 1 Multiline Terminal Loop Resistance and Cable Length 4 2 Table 4 2 ADA U Cable Connections 4 9 Table 4 3 ADA U Unit Switch Settings 4 11 Table 4 4 HFU U Unit Switch Settings 4 17 ...

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Page 364: ...CHAPTER 5 SERIES 500 FEATURES AND SPECIFICATIONS ...

Page 365: ...rofessional Level I June 1998 CHAPTER 5 SERIES 500 FEATURES AND SPECIFICATIONS SECTION 1 INTRODUCTION 5 1 SECTION 2 FEATURES 5 1 All Call Page 5 3 Delayed Ringing to Voice Mail 5 5 Do Not Disturb 5 7 Handset Microphone Control 5 9 Microphone Control 5 11 Softkeys 5 13 ...

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