NEC EliteMail VMP, User Manual

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Page 2: ...ff 6 Spare Phone On Off 7 M Me es ss sa ag ge e D De el li iv ve er ry y Change Security Code 4 Re Record Name 5 Re Spell Name 6 Directory Listing On Off 7 P Pe er rs so on na al l O Op pt ti io on ns s Change Phone Number 4 Change Schedule 5 Urgent Only On Off 6 C Ch ha an ng ge e D De el li iv ve er ry y 3 Current Menu Return to Main Menu Step Back to Previous Menu M Ma ai in n M Me en nu u Chec...

Page 3: ...ssages Leaving Messages Pages 10 11 Reviewing Messages Pages 12 13 Changing Your Setup Options Pages 14 15 Changing Your Setup Options Continued Pages 16 17 Quick Transfer To Voice Mail Transferring A Call Directly To A Voice Mailbox Live Record Pages 18 Live Monitoring Programming Live Record Function Keys Character Entry Codes And Quick Reference Guide ...

Page 4: ... the person s name When your extension is busy or you are not available to answer the call EliteMail VMP can connect the caller to your voice mailbox automatically Voice Mail Access The EliteMail VMP system can be accessed 24 hours a day from any touchtone telephone in or out of your office Your System Manager has assigned a Personal ID number to you You will need this number when calling the Elit...

Page 5: ...ry It is recommended that you choose to be listed as the directory lets outside callers reach you by your last name if they do not know your extension number Record Your Outside And Internal Greetings Dial 1 for YES if you want to record different greetings for outside and internal callers otherwise dial 2 At the prompt record an appropriate greeting to callers who reach your mailbox Use the hands...

Page 6: ...n to your mailbox access Setup Options or exit voice mail and dial an extension if desired after accessing various EliteMail VMP operations Quick Transfer Feature The NEC EliteMail VMP systems simplify message taking by allowing you to transfer a call directly to a user s voice mailbox where they will hear the personal greeting and be prompted to leave a message Live Record Feature The Live Record...

Page 7: ...A lit LED may indicate that CF B NA is set When setting Call Forward Busy No Answer a destination station must be entered Call Forward All Calls CFA When you plan on being away from your phone for an extended period of time you can have all of your calls routed directly to your mailbox To forward your telephone Set Cancel Press Feature Do not lift handset Press Speaker Do not lift handset Dial the...

Page 8: ...umber for message delivery SCHD Change your message delivery schedule URG Change urgent message delivery T To o s sc cr re ee en n y yo ou ur r c ca al ll ls s y yo ou u c ca an n u us se e SOFTKEY To Do ACCEPT Accept the incoming call REJECT Transfer the call to your voice mail box T To o r re ec co or rd d a a c co on nv ve er rs sa at ti io on n y yo ou u c ca an n u us se e SOFTKEY To Do PAUSE...

Page 9: ...number CALL Return the call END End the returned call and go back to your message box ARCH Archive the message DEL Delete the message REW Repeat the previous 4 seconds of the message MORE See additional options if applicable PAUSE Pause message playback press again to resume playback FFWD Advance the message 4 seconds and resume playing REDIR Stop message playback and prompt to redirect the messag...

Page 10: ...r r P Pe er rs so on na al l O Op pt ti io on ns s Dial 1 for YES to set your Security Code Dial a new Security Code of 3 to 10 digits Dial to complete code entry Re enter your security code as prompted for confirmation Dial to complete code entry Dial 1 for YES to change your Name Dial 1 for YES or 2 for NO to change your Recorded Name Spelled Name or Directory Listing Status Enter and confirm ne...

Page 11: ...from a an no ot th he er r telephone Dial 2 to start the main greeting If using softkeys dial 2 Dial your Personal ID typically 9 your extension number Dial your Security Code if prompted When calling from outside Dial your Personal ID typically 9 your extension number Dial your Security Code if prompted Respond to each question by dialing 1 for YES and 2 for NO OR use Quick Keys to step ahead to ...

Page 12: ...ing of the message and can only be used to reply to the caller the call return function does not take place While listening to a message you can Dial to skip the message and save it as new Dial to repeat the entire message Dial 1 to advance to the end of the message Dial 2 to redirect and or archive save the message Dial 5 to change playback volume Dial 7 to repeat the previous 3 seconds of the me...

Page 13: ...ecording at the beep Dial to end recording and review greeting Dial 1 to re record otherwise dial 2 Repeat the internal greeting W Wo ou ul ld d y yo ou u l li ik ke e t to o c ch ha an ng ge e y yo ou ur r G Gr ro ou up ps s Dial 1 for YES to change your Groups Dial 1 for YES when asked to create a new group otherwise dial 2 to access group edit list and delete options Dial the first 3 letters or...

Page 14: ...rk phone is OFF calls are sent directly to your voice mailbox When Call Transfer to your work phone is ON calls are first directed to your extension Electra Elite Call Forward settings will then apply N NO OT TE E 2 2 For Call Screening and Call Holding features to operate Call Transfer must be turned on and these features must be assigned Call Screening Dial 1 to turn on Call Screening or dial 2 ...

Page 15: ...led party s mailbox Replace handset immediately or hangup VMail Answers With a recall in progress Press Line key Press Feature and dial 86 Replace handset immediately or hangup VMail Answers N NO OT TE E Your Quick Transfer Access Codes may differ from the above based on system programming Transferring A Call Directly To A Voice Mailbox To simplify message taking outside callers can be transferred...

Page 16: ...r YES for Special Delivery options otherwise dial 2 N NO OT TE E Dial to switch between choosing by mailbox number or by name When you leave a message you can mark it for special delivery There are four special delivery options available Urgent Heard first before regular messages Private Cannot be redirected Return Receipt EliteMail VMP tells you when the person has heard this message Future Deliv...

Page 17: ...ge Dial 1 for YES to Redirect the message being reviewed Dial the mailbox or group to receive the redirected message For more details see Leaving Messages Dial 1 to confirm your entry Dial 1 for YES if you want to record an introduction otherwise dial 2 Record your introduction when prompted Dial to end recording Dial 1 for YES to set Special Delivery options otherwise dial 2 Dial 1 for YES to red...

Page 18: ... if Automatic Callback is assigned EliteMail VMP will call you back to ask you if you want to delete the call address it add an introduction or send it N NO OT TE E 4 4 To send a Live Recording to multiple mailboxes first send the recording to your own mailbox and then redirect it accordingly Live Record Options The following Live Record function keys may be programmed P PR RE ES SS S Pause To sto...

Page 19: ...itor A Conversation A live monitoring session starts as an outside caller begins leaving a message for you To be connected to the caller anytime during the live monitoring session pick up the handset or press Speaker When you connect to the caller during a live monitoring session the portion of the message that was recorded before you connected is saved as a voice message in your mailbox Programmi...

Page 20: ...ing here Sample Hi this is ____________ I m away from my phone now but I check my mailbox regularly Leave me a message and i ll return your call as soon as possible Thanks __________________________________________________________________ __________________________________________________________________ __________________________________________________________________ ___________________________...

Page 21: ...Issue 5 03 05 6555 N State Hwy 161 Irving Texas 75039 750178 0 ...