4. Collecting Failure Information
Express5800/E120g-M Maintenance Guide
20
Chapter 1 Maintenance
4.
Collecting Failure Information
If the server is broken, you can collect failure information by using the following method.
The failure information to be described is to be collected only at the request of your sales representative.
Important When the system restarts after a failure has occurred, a message may appear
indicating virtual memory shortage. Ignore this message and proceed with
starting the system. Restarting the system may result in an inability to
properly dump the data.
4.1
Collecting Event Logs
Collection for various event logs that occurred on the server follows the steps below.
Tips
If a STOP error, system error, or stall occurs, restart the system and then follow the
steps below.
4.1.1
Windows Server 2012 R2 / Windows Server 2012
1.
Click [Settings] from Charms bar.
(Or, right-click the left bottom of screen, and click
Event Viewer
from the menu displayed. The screen
shown in Step 4 appears.)
Charms Right-click
menu
