5. Troubleshooting
Express5800/E120g-M Maintenance Guide
36
Chapter 1 Maintenance
5.8
Problem of OS Operations
[?]
Windows operation is unstable
Have you installed Starter Pack?
→
If a network driver is installed after the OS is installed, Windows operation becomes unstable. Install
Starter Pack according to
Installation Guide (Windows)
.
[?]
Windows does not work normally after it is restored from the backup tool
Have you installed Starter Pack?
→
Install Starter Pack according to
Installation Guide (Windows)
.
[?]
Unable to connect to a network
Is the cable connected properly?
→
Securely connect the proper cable to the LAN port on the rear of the server. Additionally, make sure that
the cable conforms to the LAN interface standards.
Are BIOS settings correct?
→
Check the BIOS settings with BIOS Setup Utility.
Have you completed protocol and services settings?
→
Make sure that the network driver for the server has been installed and the network protocol (such as
TCP/IP) or services have been properly specified.
Are transfer rate settings correct?
→
Make sure that the transfer rate and duplex mode are the same as those of the connecting hubs.
[?]
RX dropped packets are created
Was the packet created at starting Linux?
→
There is no operational problem. Check the system and network environment when there are RX
dropped packets during operation or when there is no communication.
5.9
Problem of EXPRESSBUILDER on Windows
[?]
Unable to read manuals
Have you installed Adobe Reader to your computer?
→
To read the manuals, install Adobe Reader in your computer.
Is your browser Internet Explorer?
→
If Information Bar appears, click Information Bar to read the manuals.
→
If Internet Explorer displays "Internet explorer has stopped working" and stops, close the error dialog
boxes and retry.
