5. Troubleshooting
Express5800/R120g-1M, R120g-2M Maintenance Guide
27
Chapter 1 Maintenance
5.
Troubleshooting
If the server does not work normally, check it according to the following checklist before sending it for repair.
5.1
Problem of Powering On
[?]
Unable to turn on the power of the server
Is the server properly supplied with power?
→
Check if the power cord connects to the power outlet (or UPS) that meets the power specifications for
the server.
→
Use the power cord that comes with the server. Additionally, check the power cord for broken shield or
bent plugs.
→
Make sure the circuit breaker for the connected power outlet is on.
→
If the power cord is plugged to a UPS, make sure the UPS is powered and it outputs power. Refer to the
manual that comes with the UPS for details.
Power supply to the server can be linked with UPS using BIOS Setup Utility.
Have you pressed POWER Switch aftter the STATUS LED turns off?
→
When power cord is connected, the initialization of EXPRESSSCOPE Engine 3 (BMC) starts. During
initialization, STATUS LEDs light green/amber simultaneously.
→
Press POWER Switch on the front of the server after the green/amber STATUS LEDs are unlit. The
server is powered on (POWER LED lights green).
Is
Standby Power Save
set to
Enable
in BIOS Setup Utility?
→
When
Standby Power Save
is enabled, remote power on is not allowed, and you can power on the
server only by using the power switch on the server. If you change the AC Link setting while
Standby
Power Save
is enabled, you need to press the power switch twice to start up the server.
[?]
The screen is not displayed
→
Wait until the NEC logo appears.
[?]
The screen is sometimes changed to the black screen during POST
Are the BIOS settings of option ROM scan for plural on-board LANs specified to
Enabled
?
→
Ignore the black screen and wait until POST ends.
