5. Troubleshooting
Express5800/R120g-1M, R120g-2M Maintenance Guide
28
Chapter 1 Maintenance
[?]
POST does not complete
Is memory installed correctly?
→
Check if memory is installed correctly.
Is the memory size large?
→
Wait for a while. The memory check takes longer than usual when the installed memory size is large.
Did you perform any keyboard or mouse operation immediately after you started the server?
→
Restart the server and do not perform any keyboard or mouse operation until the BIOS start-up
message appears.
Are memory and PCI devices supported for use with this server?
→
Operation of the server with unauthorized devices is not supported.
Check if "Shutdown System" is enabled on ECO menu.
→
Confirm the ECO settings from remote machine. If remote environment is unavailable, remove the
option devices from the server to reduce power consumption of overall system, then restart the server.
→
Check if the value specified for “Power Threshold (Pa)” is appropriate for normal startup.To operate the
server with “Shutdown System” being enabled, the value of “Power Threshold (Pa)” must be fully
considered.
5.2
Problem of Starting EXPRESSBUILDER
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Unable to start EXPRESSBUILDER from Internal Flash Memory
Did you press <F3> key to start EXPRESSBUILDER from Internal Flash Memory during POST?
→
After starting the server, press <F3> key when the following message appears.
Press <F2> Setup, <F3> Internal Flash Memory, <F4> ROM Utility, <F12> Network
Have you inserted a CD/DVD or removable media to the server?
→
Remove a CD/DVD and removable media from the server and try again.
Is the data of Internal Flash Memory broken?
→
Run EXPRESSBUILDER DVD, perform
Update
of
Internal Flash Memory
in Utility menu, and try
again.
Is an error message displayed?
→
Take an appropriate action depending on the message.
Error [Message ID:Z3001]:
Unable to start EXPRESSBUILDER. Virtual Drive (VD) is incorrect.
Action: Go the website below to find recovery file.
http://www.nec.com/
