5. Troubleshooting
Express5800/R120g-1M, R120g-2M Maintenance Guide
33
Chapter 1 Maintenance
[?]
The telnet service is not installed
Is the length of the computer name is 15 characters or more?
→
Install the telnet service according to the following procedure:
(1) Adjust the computer name to 14 characters or less.
(2) Click
Run
on Start Menu.
(3) Type
tlntsvr/service
in
Open
, and then click
OK
.
(4) Click Start Menu, point to
Control Panel,
click
Administrative Tools
, and then click
Services
to
confirm whether the telnet service is registered.
(5) You can specify the computer name with 15 characters or more after installing the telnet service.
[?]
Unable to run "Parameter file for Windows OS"
→
"Parameter file for Windows OS"
must be run using Microsoft HTML Application Host. If it does not
start, associate the file type with Microsoft HTML Application Host by using the following steps.
(1) Click
Run
in Start Menu.
(2) Type
%windir%\system32\mshta.exe/register
.
[?]
An error message appears after the graphics accelerator driver is installed
Is in Server Core environment of Windows Server 2012 R2?
→
Ignore the message and event log recorded. This event does not affect system operation.
[?]
Unable to start from the OS installation media of Windows Server 2008 R2
Is X2APIC feature of the processor disabled?
→
Disable X2APIC feature of the processor in BIOS Setup Utility.
Advanced
→
Processor Configuration
→
X2APIC
→
Disabled
[?]
The screen turns black or the stop error (0x0000005C) appears while installing Windows Server 2008 R2
Is X2APIC feature of the processor disabled?
→
Disable X2APIC feature of the processor in BIOS Setup Utility.
Advanced
→
Processor Configuration
→
X2APIC
→
Disabled
