5. Troubleshooting
Express5800/R120g-1M, R120g-2M Maintenance Guide
35
Chapter 1 Maintenance
5.5
Problem of Windows STOP Error
[?]
Cannot turn the power OFF at the blue screen (STOP error screen)
→
Perform the forced shutdown (continue to press the power switch for at least four seconds) to turn off
the server.
5.6
Problem of RAID System
[?]
Unable to rebuild the RAID array
Is the capacity of the hard disk drive to be rebuilt enough?
→
Use a hard disk drive with the same capacity as that of the faulty hard disk drive.
Is the logical drive RAID0?
→
RAID0 cannot be rebuilt because it has no redundancy.
[?]
Unable to automatically rebuild the RAID array
Did you wait for sufficient time until the hard disk drive was replaced?
→
Follow the steps below to use the auto-rebuilding feature.
(1) Remove a failure HDD.
(2) Wait for at least 90 seconds.
(3) Install a new HDD.
[?]
Unable to perform Consistency Check
Is the logical drive
Critical
or
Degraded
?
→
Replace the failed hard disk drive with new one, and then perform
Rebuild
.
Is the logical drive RAID0?
→
RAID0 has no data redundancy and Consistency Check is disabled in the RAID0 array.