5. Troubleshooting
Express5800/R120g-1M, R120g-2M Maintenance Guide
38
Chapter 1 Maintenance
[?]
DISK LED flashes
Does DISK LED flashes frequently even while the hard disk drive is not accessed?
→
Ignore the flashing. When Patrol Read is running, the DISK LED flashes even if the hard disk drive is not
being accessed. If a SATA hard disk drive is used, the DISK LED stays on.
[?]
The names of the Fibre Channel controllers appear with different names on Device Manager
Do you use N8190-157A/158A/159/160 on Windows?
→
Run the following file under the system drive (drive C) on Command Prompt.
Windows Server 2012 R2:
C:\Program Files(x86)\EXPRESSBUILDER\repository\012\win\winnt
\drivers
\01_storage\1_ao_03\friendlyname.exe
Windows Server 2012:
C:\Program Files(x86)\EXPRESSBUILDER\repository\012\win\winnt
\drivers
\01_storage\1_ao_02\friendlyname.exe
Windows Server 2008 R2:
C:\Program Files(x86)\EXPRESSBUILDER\repository\012\win\winnt
\drivers
\01_storage\1_ao_01\friendlyname.exe
If using EXPRESSBUILDER, run the following file on DVD.
Windows Server 2012 R2:
\012\win\winnt\drivers\01_storage\1_ao_03\friendlyname.exe
Windows Server 2012:
\012\win\winnt\drivers\01_storage\1_ao_02\friendlyname.exe
Windows Server 2008 R2:
\012\win\winnt\drivers\01_storage\1_ao_01\friendlyname.exe
5.8
Problem of Operating Windows
[?]
Windows operation is unstable
Have you installed Starter Pack?
→
Install Starter Pack by using EXPRESSBUILDER. If the network driver is installed after OS is installed,
Windows operation becomes unstable. For details, see
Installing Starter Pack
in
Installation Guide
(Windows)
.
[?]
After the system is restored from the backup tool, Windows is misbehaving
Have you installed Starter Pack?
→
Install Starter Pack by using EXPRESSBUILDER. For details, see
Installing Starter Pack
in
Installation
Guide (Windows)
.
