5. Troubleshooting
Express5800/R120g-1M, R120g-2M Maintenance Guide
39
Chapter 1 Maintenance
[?]
Unable to connect to a network
Is the cable connected properly?
→
Securely connect the proper cable to the network port on the rear of the server. Additionally, make sure
that the cable conforms to the network interface standards.
Are BIOS settings correct?
→
Check the BIOS settings with BIOS Setup Utility.
Have you completed protocol and services settings?
→
Confirm that the network driver for the server has been installed. Also confirm that protocol such as
TCP/IP or various services have been properly specified.
Are transfer rate settings correct?
→
Confirm that the transfer rate and duplex mode are the same as those of the connecting hubs.
5.9
Problem of EXPRESSBUILDER on Windows
[?]
Unable to read the manuals
Have you installed Adobe Reader to your computer?
→
To read the manuals, install Adobe Reader in your computer.
Is your browser Internet Explorer?
→
When the message saying "Internet Explorer has stopped" is shown, click the "x" button on the upper
right of the window to close the dialog box, and then proceed with the operataion.
[?]
Autorun menu does not appear when EXPRESSBUILDER DVD is inserted to the server
Is the OS in the proper state?
→
The menu does not appear depending on the system registry settings or the timing to set the DVD.
Choose
Computer
from Explorer and double-click the icon of the DVD drive that set
EXPRESSBUILDER DVD.
[?]
The menu item of Integrated Installation is gray
Is your system environment suitable?
→
To run Integrated Installation, log on to the Windows on the server with an administrative privilege.
[?]
The menu is displayed with a wrong language
Is your system environment suitable?
→
Confirm the settings of
Regional and Language Options
. Specify the language settings of each tab to
English (US)
.
