5. Troubleshooting
Express5800/R120g-1M, R120g-2M Maintenance Guide
40
Chapter 1 Maintenance
[?]
Unable to create the repository
Do four drive letters remain?
→
Free at least four drive letters except A: and B: when creating the repository.
If the drive letters from C: to W: are already assigned, drive letters cannot be assigned to four temporary
drives and the repository cannot be created.
[?]
The following message appears after the Update command of EXPRESSBUILDER is run
You need to format the disk in drive I: before you can use it.
Do you want to format it?
* The drive letter ("I:") is changed to other drive letter depending on your hardware environment.
→
Click
Cancel
to close the window. If you accidentally format it, you can recover by performing the
Update
command again.
[?]
The following message appears on the right bottom of screen
Device driver software was not successfully installed
→
Ignore the message. The message will automatically disappear.
5.10
Problem of Bundled Software
[?]
The installer was displayed with a wrong language or resulted in an error
Is your system environment correct?
→
Confirm the settings of
Regional and Language Options
. Set the language settings of each tab to
English (US)
.
[?]
The problem of NEC ESMPRO ServerAgentService (for Windows) occurred
→
For details of NEC ESMPRO ServerAgentService (for Windows), see
NEC ESMPRO
ServerAgentService Installation Guide (Windows)
in EXPRESSBUILDER.
[?]
The problem of NEC ESMPRO Manager occurred
→
For details of NEC ESMPRO Manager, see
NEC ESMPRO Manager Installation Guide
in
EXPRESSBUILDER or its help.
