5. Troubleshooting
Express5800/R120g-1M, R120g-2M Maintenance Guide
41
Chapter 1 Maintenance
5.11
Problem of Optical Disk Drive
[?]
Unable to access or play a CD/DVD
Is the CD/DVD properly set in the optical disk drive tray?
→
There is a holder in the tray to secure the disk. Make sure that the disk is securely placed in the holder.
[?]
Unable to access or play a CD/DVD
Is the CD/DVD supported by the server?
→
CD with copy guard feature is not supported.
→
CD/DVD for Macintosh is not supported.
[?]
Unable to eject a disk using the eject button
→
Eject the disk in the following procedure.
1.
Press the power switch to turn off the server (POWER/SLEEP LED is off).
2.
Use a 100 mm long metal pin that
is 1.2 mm in diameter (or uncoil a
thick paper clip) and insert it into
Eject Hole at the front of the tray.
Keep pressing slowly until the tray
comes out.
Important
•
Do not use toothpicks, plastic pin, and other fragile pins.
•
If you still cannot eject the disk, contact your sales representative.
3.
Pull the tray out with your hands.
4.
Remove the disk.
5.
Push the tray back to its original position.
5.12
Problem of Powering Off
[?]
The power is not turned off
Is the suppression feature of the power switch enabled?
→
Restart the server once, run BIOS Setup Utility, and disable the setting of
Power Switch Inhibit
in
Server
.
[?]
The server does not operate in Standby Power Save mode after enabling this mode using BIOS Setup
Utility (SETUP)
[Server]-[Power Control Configuration]-[Standby Power Save
］
→
This feature is enabled by turning off the power after OS is started. If the power is turned off during
POST or SETUP, the feature may not work.
Eject Hole
