Troubleshooting 8-29
COLLECTING DR. WATSON DIAGNOSTIC INFORMATION
Dr. Watson collects diagnostic information related to application errors. The location to save the
information can be specified as you like. For more information, refer to Chapter 5.
MEMORY DUMP
If an error occurs, the dump file should be saved to acquire necessary information.
If you saved the dump to DAT, write down that it is saved as "NTBackup" or "ARCServe" on the
label. You can specify the location to save the diagnostic information as you like.. For more
information, refer to "Specifying Memory Dump (Debug Information (refer to Chapter 5 for
detail)".
IMPORTANT:
Consult with your service representative before dumping the
memory. Dumping the memory while the server is in the
successful operation may affect the system operation.
Restarting the system due to an error may display a message
indicating insufficient virtual memory. Ignore this message and
proceed. Restarting the system may result in dumping improper
data.
Preparing for Memory Dumping
Memory dumping with the DUMP switch may disable the server to restart. In such a case, it is
required to force the server to shut down. This forced shutdown, however, is not available if
"Enable" is selected for "Power Switch Inhibit" on the Security menu of the BIOS setup utility,
SETUP, because this setting disables POWER switch operation.
Follow the procedure below to change the setting to enable the forced shutdown and restart of the
server.
1.
Power on the server and start the BIOS setup utility, SETUP.
2.
Select "Disable" for "Power Switch Inhibit" in the Security menu.
3.
Save the configuration data and exit the SETUP.
Summary of Contents for Express5800/120Rh-2
Page 142: ...4 46 Configuring Your Server This page is intentionally left blank ...
Page 236: ...7 12 Maintenance This page is intentionally left blank ...
Page 320: ...9 46 Upgrading Your Server Pin Red Pin Red N8103 80F N8103 81F ...
Page 336: ...9 62 Upgrading Your Server This page is intentionally left blank ...
Page 338: ...A 2 Specifications This page is intentionally left blank ...
Page 346: ...C 2 IRQ This page is intentionally left blank ...
Page 406: ...G 4 Product Configuration Record Table This page is intentionally left blank ...