5-4
Problem Solving
!
Are the configuration settings in BIOS Setup and the SCSISelcet Utility correct? For
information about running these utilities, refer to the
Configuring Your System
chapter 3.
If the above items are all correct, but the problem reoccurs, refer to
Additional
Troubleshooting Procedures
in this chapter.
Running New Application Software
Problems that occur when you run new application software are usually related to the
software. Faulty equipment is much less likely, especially if other software runs
correctly. If you have problems while running new application software, check the
following:
!
Does the system meet the minimum hardware requirements for the software? Refer
to the software documentation.
!
Is the software an authorized copy? Unauthorized copies often do not work. Obtain
an authorized copy of the software.
!
If you are running the software from a diskette, is it a good copy?
!
If you are running the software from a hard disk drive, is the software correctly
installed? Where all necessary procedures followed and files installed?
!
If you are running the software from a CD-ROM disk is the disk scratched or dirty?
!
Are the correct device drivers installed?
!
Is the software correctly configured for the system?
!
Are you using the software correctly?
!
If other software runs correctly on the system, contact your vendor about the failing
software.
If the problems persist with the software, contact the software vendor's customer service
representative.
Summary of Contents for Express5800/140Hb
Page 1: ... S e r v i c e G u i d e EXPRESS5800 140Hb ...
Page 2: ......
Page 3: ... S e r v i c e G u i d e EXPRESS5800 140Hb ...
Page 10: ...viii Contents ...
Page 18: ...xvi Using This Guide ...
Page 48: ...1 30 System Overview ...
Page 64: ...2 16 Setting Up the System Figure 2 10 Connecting the AC Power Cord to the Server ...
Page 98: ...3 28 Configuring Your System ...
Page 101: ......
Page 176: ...4 76 Disassembly and Reassembly ...
Page 200: ...5 24 Problem Solving ...
Page 201: ...6 Illustrated Parts Breakdown Exploded View Field Replaceable Units ...
Page 211: ...A Technical Specifications Server Unit ...
Page 214: ...A 4 Technical Specifications ...
Page 220: ...B 6 Interrupt Request PCI IRQ Device I O Port Address Assignments ...
Page 231: ...D ROMPilot BIOS Error Codes ROMPilot BIOS Error Codes ...
Page 234: ...D 4 ROMPilot BIOS Error Codes ...
Page 235: ...E Connectors Overview External Device Connector Pin Information ...
Page 250: ...10 Glossary ...
Page 256: ...Index 4 ...
Page 257: ...xx ...
Page 258: ... 456 01547 000 ...