Problem Solving 5-9
Specific Problems and Corrective Actions
This section provides possible solutions for the following specific problems:
!
Power LED does not light
!
No beep or incorrect beep pattern
!
No characters appear on screen
!
Characters on the screen appear distorted or incorrect
!
System cooling fan does not rotate
!
Diskette drive activity LED does not light
!
Hard disk drive activity LED does not light
!
CD-ROM drive activity LED does not light
!
Problems with application software
!
The startup prompt “Press <F2> key if you want to run Setup” does not appear on
the screen.
!
The bootable CD-ROM is not detected.
Try the solutions in the order given. If you cannot correct the problem, contact your
service representative for assistance.
Power LED Does Not Light
Check the following:
!
Is the system operating normally? If so, the power LED is probably defective.
!
Are there other problems with the system? If so, check the items listed under System
Cooling Fans Do Not Rotate.
Incorrect or No Beep Code
Check the following:
!
Is the speaker operating?
If the system operates normally, but there was no beep, the speaker may be defective,
contact your service representative for assistance.
Record the beep code emitted by POST, and see the “Messages and Beep Codes”
section found later in this chapter.
Summary of Contents for Express5800/140Hb
Page 1: ... S e r v i c e G u i d e EXPRESS5800 140Hb ...
Page 2: ......
Page 3: ... S e r v i c e G u i d e EXPRESS5800 140Hb ...
Page 10: ...viii Contents ...
Page 18: ...xvi Using This Guide ...
Page 48: ...1 30 System Overview ...
Page 64: ...2 16 Setting Up the System Figure 2 10 Connecting the AC Power Cord to the Server ...
Page 98: ...3 28 Configuring Your System ...
Page 101: ......
Page 176: ...4 76 Disassembly and Reassembly ...
Page 200: ...5 24 Problem Solving ...
Page 201: ...6 Illustrated Parts Breakdown Exploded View Field Replaceable Units ...
Page 211: ...A Technical Specifications Server Unit ...
Page 214: ...A 4 Technical Specifications ...
Page 220: ...B 6 Interrupt Request PCI IRQ Device I O Port Address Assignments ...
Page 231: ...D ROMPilot BIOS Error Codes ROMPilot BIOS Error Codes ...
Page 234: ...D 4 ROMPilot BIOS Error Codes ...
Page 235: ...E Connectors Overview External Device Connector Pin Information ...
Page 250: ...10 Glossary ...
Page 256: ...Index 4 ...
Page 257: ...xx ...
Page 258: ... 456 01547 000 ...