Problem Solving 5-11
!
Is the front panel power on indicator lit?
If the switches and connections are correct and the power outlet is functioning, the
power supply has probably failed. Contact your service representative for assistance.
Diskette Drive Activity LED Does Not Light
Check the following:
!
Are the diskette drive's power and signal cables properly installed?
!
Is the diskette drive properly configured?
!
Is the diskette drive activity light always on? If so, the signal cable may be plugged
in incorrectly.
Use BIOS Setup to make sure that the diskette drive controller is set to Enabled. For
information about running BIOS Setup, refer to the
Configuring Your System
chapter.
If the problem persists, there may be a problem with the diskette drive, system board, or
drive signal cable. Contact your service representative for assistance.
CD-ROM Drive Activity Light Does Not Light
Check the following:
!
Is the power and signal cable to the CD-ROM drive properly installed?
!
Are all relevant switches and jumpers on the drive set correctly?
!
Is the drive properly configured?
!
Is the onboard IDE controller enabled?
Problems with Application Software
If you have problems with application software, perform the following:
!
Verify that the software is properly configured for the system. Refer to the software
installation and operation documentation for instructions on setting up and using the
software.
!
Verify a different copy of the software to see if the problem is with the copy that you
are using.
!
Make sure all cables are installed correctly.
!
Verify that the system board jumpers are set correctly. Refer to the
Configuring Your
System
chapter for jumper settings.
!
If other software runs correctly on the system, contact your vendor about the failing
software.
If the problem persists, contact the software vendor's customer service representative
for assistance.
Summary of Contents for Express5800/140Hb
Page 1: ... S e r v i c e G u i d e EXPRESS5800 140Hb ...
Page 2: ......
Page 3: ... S e r v i c e G u i d e EXPRESS5800 140Hb ...
Page 10: ...viii Contents ...
Page 18: ...xvi Using This Guide ...
Page 48: ...1 30 System Overview ...
Page 64: ...2 16 Setting Up the System Figure 2 10 Connecting the AC Power Cord to the Server ...
Page 98: ...3 28 Configuring Your System ...
Page 101: ......
Page 176: ...4 76 Disassembly and Reassembly ...
Page 200: ...5 24 Problem Solving ...
Page 201: ...6 Illustrated Parts Breakdown Exploded View Field Replaceable Units ...
Page 211: ...A Technical Specifications Server Unit ...
Page 214: ...A 4 Technical Specifications ...
Page 220: ...B 6 Interrupt Request PCI IRQ Device I O Port Address Assignments ...
Page 231: ...D ROMPilot BIOS Error Codes ROMPilot BIOS Error Codes ...
Page 234: ...D 4 ROMPilot BIOS Error Codes ...
Page 235: ...E Connectors Overview External Device Connector Pin Information ...
Page 250: ...10 Glossary ...
Page 256: ...Index 4 ...
Page 257: ...xx ...
Page 258: ... 456 01547 000 ...