Problem Solving 5-9
Specific Problems and Corrective Actions
This section provides possible solutions for the following specific problems:
!
Power LED does not light
!
No beep or incorrect beep pattern
!
No characters appear on screen
!
Characters on the screen appear distorted or incorrect
!
System cooling fan does not rotate
!
Diskette drive activity LED does not light
!
Hard disk drive activity LED does not light
!
CD-ROM drive activity LED does not light
!
Problems with application software
!
The startup prompt “Press <F2> key if you want to run Setup” does not appear on
the screen.
!
The bootable CD-ROM is not detected.
Try the solutions in the order given. If you cannot correct the problem, contact your
service representative for assistance.
Power LED Does Not Light
Check the following:
!
Is the system operating normally? If so, the power LED is probably defective.
!
Are there other problems with the system? If so, check the items listed under System
Cooling Fans Do Not Rotate.
Incorrect or No Beep Code
Check the following:
!
Is the speaker operating?
If the system operates normally, but there was no beep, the speaker may be defective,
contact your service representative for assistance.
Record the beep code emitted by POST, and see the “Messages and Beep Codes”
section found later in this chapter.
Summary of Contents for Express5800/180Ra-7
Page 1: ... U s e r s G u i d e EXPRESS5800 180Ra 7 ...
Page 2: ...xxx ...
Page 3: ... U s e r s G u i d e EXPRESS5800 180Ra 7 ...
Page 10: ...viii Contents ...
Page 94: ...3 28 Configuring Your System ...
Page 134: ...4 40 Upgrading Your System A B C Figure 4 43 Recabling the SCSI Interface Cable ...
Page 166: ...4 72 Upgrading Your System ...
Page 206: ...5 40 Problem Solving ...
Page 207: ...A Specifications Basic System Unit BSU Disk Expansion Unit DEU ...
Page 212: ...A 6 Specifications ...
Page 218: ...B 6 Interrupt Request PCI IRQ Device I O Port Address Assignments ...
Page 229: ...D ROMPilot BIOS Error Codes ROMPilot BIOS Error Codes ...
Page 232: ...D 4 ROMPilot BIOS Error Codes ...
Page 242: ...10 Glossary ...
Page 246: ...4 Equipment Log ...
Page 250: ...Index 4 ...
Page 251: ...xx ...
Page 252: ... 456 01516 000 ...