NEC Express5800/320Ma, User Manual

Page 1: ...NEC Solutions America Inc NR007W Express5800 320Ma Software Availability Manager User s Guide...

Page 2: ...bed in NEC a is the property of NEC and or its licensees b is furnished only under license and c may be copied or used only as expressly permitted under the terms of the license NEC documentation desc...

Page 3: ...b 2 1 Instance Parameters 2 2 Alert Thresholds 2 5 Warnings and Alarms 2 5 Threshold Units 2 6 How SAM Scans an Instance 2 7 3 Configuring the Software Availability Manager 3 1 Configuring Email 3 1 E...

Page 4: ...ilable 3 11 Page File Usage 3 11 4 Sample Configuration 4 1 Sample Configuration 4 1 Displaying the SAM Interface 4 2 Configuring Context Switches Per Second 4 2 Configuring CPU Usage 4 3 Configuring...

Page 5: ...2 3 Figure 2 4 Threshold Setup 2 6 Figure 2 5 Scanning Diagram Part 1 2 8 Figure 2 6 Scanning Diagram Part 2 2 9 Figure 3 1 Sample Default Email Alert 3 4 Figure 3 2 Accepting Changes to the Configur...

Page 6: ...Tables vi Tables Table 4 1 SAM Parameters 4 1...

Page 7: ...ms Notation Conventions This document uses the notation conventions described in this section Warnings Cautions and Notes Warnings cautions and notes provide special information and have the following...

Page 8: ...h minimal training or tools copy filename1 filename2 Pass a pointer for the NotificationFilter parameter The monospace font indicates sample program code and output including message text For example...

Page 9: ...ent please contact NEC Technical Support 866 269 1239 Notices All regulatory notices are provided in the site planning guide for your system Although this guide documents modem functionality modems ar...

Page 10: ...Preface x Express5800 320Ma Software Availability Manager...

Page 11: ...of critical Express5800 320Ma system components and the status of user applications You can configure the SAM snap in to send email or execute a program based on the status of applications configured...

Page 12: ...instances you can monitor appears on the Express5800 320Ma Monitored Instances tab of the SAM snap in See SAM Instances on page 1 3 for a complete list of instances that you can monitor You specify w...

Page 13: ...free disk space to total usable space per each logical disk on a system The threshold values supplied for this instance apply to each logical disk in the system If any logical disk s free space falls...

Page 14: ...on page 3 1 for instructions on how to configure the SAM email facility Event Log Messages from SAM Like any Windows service SAM sends the following kinds of messages to the Event Log Informational m...

Page 15: ...Instances Tab You view and configure the SAM instances and their threshold values on the Express5800 320Ma Monitored Instances tab To display the Express5800 320Ma Monitored Instances tab 1 On the Exp...

Page 16: ...1 Enabling Alerts N O T E The Enable alerts for selected instance check box must be selected to enable alert notification for the selected instance If you enable alerts for an instance you must selec...

Page 17: ...t identifies the alert to be sent This box must contain either the value Default if the associated instance will send the default alert or an identifier you created in the Email Alert Setup tab Creati...

Page 18: ...his parameter varies per instance Scan retry poll rate in seconds The interval at which SAM makes subsequent scans after detecting a first threshold violation The subsequent scans are made to verify t...

Page 19: ...press5800 320Ma Monitored Instances tab The figure shows High Threshold Warning and High Threshold Alarm as they might be set for the CPU Usage instance A CPU Usage level of 80 causes a High Threshold...

Page 20: ...or low Unit values are Percent a value from 1 to 100 of a component s capacity Megabytes units of 1 048 576 bytes Count for discrete quantity like the number of context switches per second Message fo...

Page 21: ...ary and SAM generates an alert If on the other hand SAM detects fewer than 3 more violations the threshold violation was temporary In other words whenever a rescan detects that a parameter has returne...

Page 22: ...ll rate expired Scan Threshold crossed From violation to normal Scan retry enabled Issue an alert Scan retry poll rate expired RTN or greater alert severity Decrement Number of scan retries Number of...

Page 23: ...M Settings Reference 2 9 Figure 2 6 Scanning Diagram Part 2 Scan idle enabled Time between alerts expired Scan poll rate expired Scan RTN Return To Normal Yes Yes No No No Yes No RTN or greater alert...

Page 24: ...How SAM Scans an Instance 2 10 Express5800 320Ma Software Availability Manager...

Page 25: ...rvice to use an account that has administrative privileges and permissions to the email profile Before you configure email perform these steps 1 Right click My Computer and click Manage 2 Double click...

Page 26: ...SAM generates You can use the default Alert Message Body or provide your own Return to Normal Message Body A message that precedes the message that SAM generates You can use the default Return to Nor...

Page 27: ...email alert setup Attach a file You can specify a file name to send as an attachment to the email notification Alert Email Notification The first alert email notification you set up must be the Defau...

Page 28: ...d file will be sent when there is an alert or realert and when the current value returns to normal 8 Click OK on the Email Alert Setup tab 9 Click Yes to accept the changes Figure 3 1 Sample Default E...

Page 29: ...want to accept the changes to the Email Alert setting 10 Click Yes to accept the changes Associating a Nondefault Alert ID with an Instance You specify the alert ID to send with a particular instance...

Page 30: ...e the Default alert ID To delete a nondefault alert ID 1 On the Express5800 320Ma desktop click the ftServer version Management Tools icon 2 Right click the ftServer Software Availability Manager icon...

Page 31: ...ext to Enable alerts for selected instance 5 Click OK on the bottom of the Email Alert Setup tab 6 Click Yes to accept the changes Testing Email The Test Email button tests whether your email is confi...

Page 32: ...o the program must exit by itself 7 Select the program and click Open 8 Click OK on the Express5800 320Ma Monitored Instances tab 9 Click Yes to accept the change Changing Default Values of the Instan...

Page 33: ...of context switches from one thread to another In a multitasking operating system a context switch is the CPU s interruption of a running thread to run another The thread it starts running may belong...

Page 34: ...The threshold values supplied for this instance apply to each CPU That is you cannot configure different thresholds for different CPUs In any alert it generates SAM identifies the CPU that had the thr...

Page 35: ...available in the system This quantity combines the size of RAM plus the size of the system page file that is physical RAM plus the swap file Running out of virtual memory can cause system instability...

Page 36: ...stem s page file is large and only a small amount of it is being used you may want to free the excess disk space This instance warns when page file usage is very high and therefore the page file curre...

Page 37: ...he monitored component highlighted in the Select Instance menu exceeds its thresholds Scan poll rate in seconds The interval in seconds at which SAM will scan poll an instance to detect a possible thr...

Page 38: ...is instance only if you fully understand its implications See Context Switches Per Second on page 3 9 for details This instance is disabled by default Scan retry poll rate in seconds The interval in s...

Page 39: ...Check Scan Idle if necessary to enable specification of a Time between alerts in seconds value The default is 3600 8 The Count radio button is automatically selected since context switches per second...

Page 40: ...PU usage that would initiate an alarm The default is 90 percent Low Threshold Warning and Low Threshold Alarm are grayed out for this instance 10 Put your changes into effect by following the procedur...

Page 41: ...Units of Measurement 9 Specify values for Low Threshold Warning The percentage of disk free space that would initiate a warning less severe than an alarm The default is 30 percent Low Threshold Alarm...

Page 42: ...into effect by following the procedure in Making Changes Effective on page 4 8 Configuring Memory Available To configure Memory Available 1 On the Express5800 320Ma Monitored Instances tab select Memo...

Page 43: ...old violation This will be either the default alert ID or one you created 5 In Program to launch optional click the ellipsis to browse to and select the program Click Open to select the program 6 Chec...

Page 44: ...o accept If you click No your changes are ignored and the SAM interface closes The same question box appears when you change an instance s parameters and then change either to another instance or to a...

Page 45: ...below specified limits and returning to a normal level of free space Return to Normal hard page fault Retrieval from the hard disk that is from virtual memory of data not found in physical memory Als...

Page 46: ...ry space paging The process of moving data between physical memory and disk or vice versa Also known as swapping thread A part of a process that is specific program commands within a process that is c...

Page 47: ...Usage 3 10 Create New ID button 3 3 D default alert setup 3 3 default values SAM 3 8 Delete Selected ID button 3 3 Disk Free Space 3 10 E email Alert Message Body and Subject boxes 3 4 configuring 3...

Page 48: ...Alert ID associating with an instance 3 5 Number of scan retries 2 4 2 7 P Page File Usage 3 11 page file SAM 3 11 paging SAM 3 11 parameters SAM default values 3 8 grayed out 3 9 Password boxes 3 3...