5. Troubleshooting
Express5800/R110i-1, T110i-S, T110i Maintenance Guide
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Chapter 1 Maintenance
5.
Troubleshooting
If the server does not work normally, check the server according to the following checklist before sending it for
repair. If the server still does not work after the action of checklist is performed, write down the error messages
displayed on the screen and then contact your sales representative.
5.1
Problem at Powering on
[?]
When the power cable is connected, the POWER LED turns on
POWER LED lights amber during initialization of the server after connecting the power cord.
POWER LED turns off when initialization finishes.
[?]
Unable to power on the server
Is the server properly supplied with power?
Check if the power cord connects to the power outlet (or UPS) that meets the power specifications for
the server.
Use the power cord that comes with the server. Additionally, check the power cord for broken shield or
bent plugs.
Make sure the power breaker for the connected power outlet is on.
If the power cord is plugged to a UPS, make sure the UPS is powered and it outputs power. Refer to the
manual that comes with the UPS for details.
Power supply to the server may be linked with UPS using the BIOS Setup utility.
Did you press POWER Switch?
Wait until POWER LED is unlit if POWER LED lights amber, and then press the switch on the front of
the server to turn on the power.
When power cord is connected, the POWER LED lights amber and the initialization of
EXPRESSSCOPE Engine 3 (BMC) starts. During initialization, the power switch is not available. Wait
until the POWER LED turns off, and press the power switch.
Is Standby Power Save set to
Enabled
in the BIOS setup?
When Standby Power Save is enabled, remote power on is not allowed, and you can power on the
server only by using POWER Switch on the server. If you change the AC Link setting while Standby
Power Save is enabled, you need to press the switch twice to start up the server.
[?]
POST does not complete
Is memory installed correctly?
Check if memory is installed correctly.
Is the memory size large?
The memory check may take longer than usual if the installed memory size is large. Wait for a while.
