NEC Express5800/R120g-1E, Maintenance Manual

Page 1: ...NEC Express Server Express5800 Series Express5800 R120g 1E EXP803 Maintenance Guide Chapter 1 Maintenance Chapter 2 Useful Features Chapter 3 Appendix 10 114 01 104 01 June 2016 NEC Corporation 2016...

Page 2: ...f peripheral devices and suitable location for this server Chapter 3 Setup System BIOS configurations and summary of EXPRESSBUILDER Chapter 4 Appendix Specifications and other information Installation...

Page 3: ...ouse 18 2 5 3 3 User Support 19 3 1 Maintenance Services 19 3 2 Before Asking for Repair 19 4 Collecting Failure Information 20 4 1 Collecting Event Logs 20 Windows Server 2012 R2 Windows Server 2012...

Page 4: ...1 2 6 2 Server Configuration 105 2 1 Starting Server Configuration 105 2 2 EXPRESSSCOPE Engine 3 107 2 3 Configuration Menu 108 Network 109 2 3 1 User Management 111 2 3 2 Mail Alert 113 2 3 3 SNMP Al...

Page 5: ...EXPRESSBUILDER 176 6 EXPRESSSCOPE Engine 3 177 7 NEC ESMPRO 178 7 1 NEC ESMPRO ServerAgentService for Windows 178 7 2 NEC ESMPRO Manager 179 7 3 NEC ESMPRO Agent Extension 180 7 4 Server Configuration...

Page 6: ...lows Attention This symbol indicates the presence of a hazard if the instruction is ignored An image in the symbol illustrates the hazard type Prohibited Action This symbol indicates prohibited action...

Page 7: ...could occur Note Indicates items that must be confirmed when handling hardware or operating software Tips Indicates information that is helpful to keep in mind when using this server Optical disk dri...

Page 8: ...Supported Windows OS in Installation Guide Windows for detailed information Notations in this document Official names of Windows Windows Server 2012 R2 Windows Server 2012 R2 Standard Windows Server...

Page 9: ...ademarks of Intel Corporation of the United States Avago LSI and the LSI Design logo are trademarks or registered trademarks of Avago Technologies in the United States and or other countries Broadcom...

Page 10: ...ucts derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT...

Page 11: ...openssl core openssl org 5 Products derived from this software may not be called OpenSSL nor may OpenSSL appear in their names without prior written permission of the OpenSSL Project 6 Redistribution...

Page 12: ...nd the following disclaimer in the documentation and or other materials provided with the distribution 3 Neither the name s of the above listed copyright holder s nor the names of its contributors may...

Page 13: ...is document contact your sales representative 5 Regardless of article 4 NEC Corporation assumes no responsibility for effects resulting from your operations 6 The sample values used in this document a...

Page 14: ...formation about the location where a failure occurred and its cause if the server malfunctions See this section in case of a failure 5 Troubleshooting Describes how to identify the causes of problems...

Page 15: ...Do not get your fingers caught Be careful of handling internal components that may be at high temperatures Note If the server has hard disk drives move the server while being careful not to damage the...

Page 16: ...pheral devices on our website We recommend you to apply the latest update always NEC corporate site http www nec com Support Downloads NEC also provides ExpressUpdate that helps you to download and in...

Page 17: ...that you periodically back up the data on HDD If a RAID array has been configured on your system back up the RAID configuration data We also recommend that you back up it after a rebuilding process r...

Page 18: ...and squeeze it firmly 5 Rub off stains on the server with the cloth prepared in step 4 6 Soak a soft cloth in water squeeze it firmly and wipe the server with it once again 7 Wipe the server with a d...

Page 19: ...urred follow the steps below 1 Check if the power cord and cables to other products are properly connected 2 See Chapter 1 5 Troubleshooting If you find a symptom similar to your problem take the acti...

Page 20: ...curred a message may appear indicating virtual memory shortage Ignore this message and proceed with starting the system Restarting the system may result in an inability to properly dump the data 4 1 C...

Page 21: ...4 Collecting Failure Information Express5800 R120g 1E Maintenance Guide 21 Chapter 1 Maintenance 2 Click Control Panel from Settings 3 Click View event logs under System and Security...

Page 22: ...ication records events related to running applications Security records events related to security System records events that occur in Windows system components 5 Click Save All Events As from Action...

Page 23: ...l Panel 2 Select the type of log in Windows Logs Application records events related to running applications Security records events related to security System records events that occur in Windows syst...

Page 24: ...ystem stall occurs restart Windows and then follow the procedure below Windows Server 2012 R2 Windows Server 2012 4 2 1 1 Click Search on Charms Bar You can also use Run feature by right clicking on t...

Page 25: ...Dump File in Installation Guide Windows 4 4 Collecting Memory Dump If an error occurs the dump file will be saved to acquire necessary information You can specify any location for saving the diagnost...

Page 26: ...server Additionally check the power cord for broken shield or bent plugs Make sure the power breaker for the connected power outlet is on If the power cord is plugged to a UPS make sure the UPS is po...

Page 27: ...rtup To operate the server with Shutdown System being enabled the value of Power Threshold Pa must be fully considered 5 2 Problem of Starting EXPRESSBUILDER Unable to start EXPRESSBUILDER from Intern...

Page 28: ...if the motherboard has failed Contact your sales representative Failed to find a file Update Internal Flash Memory by using EXPRESSBUILDER DVD that supports this server Failed to open a file Failed to...

Page 29: ...en us library dn387077 aspx Windows Server 2012 https technet microsoft com en us library jj574225 aspx Unable to install OS Is the hard disk drive properly installed Make sure that the hard disk driv...

Page 30: ...u use the backup DVD ROM You do not need to type the product key when installing Windows with the backup DVD ROM The following devices are indicated as faulty devices in a Windows Server 2012 R2 Windo...

Page 31: ...not in domain setting After the OS is started join the domain by using Control Panel The following features are installed when installing IIS in Windows Server 2008 R2 using EXPRESSBUILDER Windows Pr...

Page 32: ...erver Core installation of Windows Server 2012 R2 An application error is recorded in event log after restarting Ignore this event log because it does not affect system operation Unable to start from...

Page 33: ...r properly Is the RAID controller mounted on the PCI slot for which the mounting is restricted Check the mounting restrictions of the server and then mount the RAID controller on the correct slot Are...

Page 34: ...is subject to change depending on the license 5 5 Problem of RAID System Unable to rebuild the RAID array Is the capacity of the hard disk drive to be rebuilt correct Use a hard disk drive with the sa...

Page 35: ...User s Guide for details of cache mode Indication of Reason for Diff in Write Action BBU not installed Displayed when battery is disconnected 1 Check if battery control cable cable used to connect RAI...

Page 36: ...h 24 hours has passed restart the system once If the battery is not found although the above action has been taken the additional battery may be faulty Contact your sales representative Event ID510 Th...

Page 37: ...omes with the device to install its driver Is option board setting correct Refer to the manual that comes with the board for details to specify I O port address and other settings The keyboard or mous...

Page 38: ...e in the system drive usually drive C Windows Server 2012 R2 C Program Files x86 EXPRESSBUILDER repository 014 win winnt drivers 01_storage 1_ao_03 friendlyname exe Windows Server 2012 C Program Files...

Page 39: ...ur seconds to turn off the server Unable to connect to a network Is the cable connected properly Securely connect the proper cable to the network port on the rear of the server Additionally make sure...

Page 40: ...et DVD drive The menu item of Integrated Installation is gray Is your system environment suitable To run Integrated Installation log on to the Windows on the server with an administrative account The...

Page 41: ...uide Windows in EXPRESSBUILDER The problem of NEC ESMPRO Manager For details of NEC ESMPRO Manager see NEC ESMPRO Manager Installation Guide in EXPRESSBUILDER or its help 5 10 Problem of Optical Disk...

Page 42: ...of the tray Keep pressing slowly until the tray comes out Important Do not use toothpicks plastic and other fragile pins If you still cannot eject the disk contact your sales representative 3 Pull the...

Page 43: ...rn on the power to the display and this server in that order or restart 2 When Press F2 Setup F3 Internal Flash Memory F4 ROM Utility F12 Network appears on the lower left of the POST screen press the...

Page 44: ...er left of the POST screen press the F3 key 3 Start the OS from the OS installation media The message Press any key to boot from CD or DVD appears on the upper part of the screen To boot from the medi...

Page 45: ...essing is in progress when resetting the server 7 2 BMC Reset Press BMC RESET Switch only if a problem occurs in EXPRESSSCOPE Engine 3 BMC Do not press this switch usually To reset the BMC press BMC R...

Page 46: ...set does not work Continue to hold POWER Switch of the server for at least four seconds The power is forcibly turned off To turn on the power back again wait at least 30 seconds after turning off the...

Page 47: ...ssword of BIOS Setup Utility SETUP by using the jumper switch Tips Use BIOS Setup Utility SETUP usually to return the settings to the factory settings To clear the password or the CMOS memory use the...

Page 48: ...Precautions and Regulatory Notices Make sure to complete installation Do not get your fingers caught Avoid installing under extreme temperature conditions Important Take anti static measures before o...

Page 49: ...vices in User s Guide to remove Top Cover 2 Confirm the position of Clear Password Jumper 3 Change the jumper switch from Protect to Clear 4 Reassemble the server and press POWER Switch to turn on the...

Page 50: ...r turning off the server or restarting the server run System Diagnostics as follows 1 Run EXPRESSBUILDER and choose Tool menu from Boot Selection Menu See Chapter 2 5 Details of EXPRESSBUILDER for det...

Page 51: ...indow Test summary window Shows the results of each test Move the cursor and press Enter key on the cursor line to display the details of the test If an error is detected by System Diagnostics the rel...

Page 52: ...Shows the diagnostics completion screen of the above diagnostics Device List Shows a list of connected devices Log Info Shows the log information of the diagnostics To save it connect FAT formatted re...

Page 53: ...n on a display and other peripheral devices and then turn on the server 2 Press F4 key while the message below appears Press F2 SETUP F3 Internal flash memory F4 ROM Utility F12 Network 3 Keyboard Sel...

Page 54: ...ntative if a trouble that requires Off line Maintenance Utility occurs Off line Maintenance Utility has the following features IPMI Information Viewer Displays System Event Log SEL Sensor Data Record...

Page 55: ...n management LAN port Or if Shared BMC LAN feature is used connect the LAN cable to the corresponding LAN connector To use the remote KVM you need to purchase Remote Management Extension License N8115...

Page 56: ...ty installed in the server 5 Details of EXPRESSBUILDER Describes how to use EXPRESSBUILDER 6 EXPRESSSCOPE Engine 3 Describes EXPRESSSCOPE Engine 3 7 NEC ESMPRO Describes NEC ESMPRO used to manage and...

Page 57: ...F3 Internal Flash Memory F4 ROM Utility F12 Network a different message may appear depending on the environment If you press F2 SETUP will start after POST and the Main menu appears You can also start...

Page 58: ...FI Spec Version Display only Shows the UEFI Spec version that BIOS supports Memory Information Total Memory Display only Shows the total capacity of installed memory System Language English Fran ais E...

Page 59: ...red Check the system clock monthly Additionally if you implement the server in a system that requires highly accurate time use of a time server an NTP server is recommended If the system time becomes...

Page 60: ...enus that show a to their left select a menu and press the Enter key to display its submenu When UEFI is selected for Boot Mode When Legacy is selected for Boot Mode Note The Network Stack Configurati...

Page 61: ...acent Cache Line Prefech Disabled Enabled Set the optimal access from memory to cache to either Enabled or Disabled Execute Disable Bit Disabled Enabled Enable or disable Execute Disable Bit feature T...

Page 62: ...and VT d The X2APIC feature must be enabled when using an OS shown below Windows Server 2012 Windows Server 2012 R2 The X2APIC feature must be disabled when using an OS shown below Windows Server 2008...

Page 63: ...n the processor 1 supports Intel 64 architecture Hyper Threading Display only Supported is shown when the processor 1 supports Hyper Threading Technology Processor 2 CPUID Display only Shows the ID or...

Page 64: ...disable the Enhanced Intel SpeedStep R Technology feature This option is displayed only when the installed processor supports this feature Energy Performance Performance Balanced Performance Balanced...

Page 65: ...uency dynamically Uncore Frequency Coordination Disabled Enabled Enable or disable the feature that adjusts the operating frequency of Uncore in each processor This option is displayed when Uncore Fre...

Page 66: ...emory is cleared and all DIMMs are reconfigured at the next startup No is automatically selected after DIMMs are reconfigured Memory Frequency Limit Auto 1333 MHz 1600 MHz 1866 MHz 2133 MHz Specify th...

Page 67: ...Mode Independent Mirroring Lock Step Sparing Specify the memory RAS mode Refer to Chapter 2 1 9 3 Memory RAS Feature in User s Guide Patrol Scrub Disabled Enabled Enable or disable a memory RAS featu...

Page 68: ...paring feature is available in the current memory configuration and Sparing is specified for Memory RAS Mode Lock Step Display only Supported is shown when the Lock Step feature is available in the cu...

Page 69: ...oard LAN VGA is excluded 4GB PCI Hole Granularity 3 GB 2 GB 1 GB Specify the size of the address space for the PCI device Above 4GB Decoding Disabled Enabled Enable or disable the memory map function...

Page 70: ...ed Enable or disable the onboard LAN controller This option is fixed to Enabled if Shared LAN is set to Enabled for off line tools LANX Option ROM Scan Disabled Enabled Enable or disable the option RO...

Page 71: ...ptions see the table below Option Parameter Description Target Link Speed Limit Auto 2 5 GT s 5 0 GT s Specify the upper limit of the link speed of onboard PCI devices PCIXX Slot Link Speed Limit 2 5...

Page 72: ...or configuration QPI Frequency Limit Auto 6 4 GT s 8 0 GT s 9 6 GT s Specify the upper limit of the QPI link speed VT d Disabled Enabled Enable or disable Intel R Virtualization Technology for Directe...

Page 73: ...the left move the cursor to it and then press the Enter key to show its submenus For details about the options see the table below Option Parameter Description SATA Information SATA Mode Disabled IDE...

Page 74: ...Information submenu For details about the options see the table below Option Parameter Description SATA Port0 Display only Shows a device connected to each port Not Present is shown when no device is...

Page 75: ...he Start Unit command is issued to a USB device Controller Timeout 1 sec 5 sec 10 sec 20 sec Specify the timeout period when the Control Bulk or Interrupt Transfer command is issued to the USB Control...

Page 76: ...ial Port Configuration submenu From the Advanced menu select Serial Port Configuration and then press the Enter key to display the menu screen shown below From BIOS Redirection Port select Serial Port...

Page 77: ...at supports this feature must be connected If the connected device does not support this feature the serial ports will fail to return from halt state Console Redirection Settings BIOS Redirection Port...

Page 78: ...en shown below For details about the options see the table below Option Parameter Description Network Stack Disabled Enabled Enable or disable UEFI Network Stack If this option is set to Enabled the m...

Page 79: ...Description iSCSI Initiator Name Alphanumeric character between 4 and 223 Specify the name of the iSCSI Initiator The initiator name must be IQN format iSCSI Qualifier Name The menu items below can b...

Page 80: ...Maintenance Guide 80 Chapter 2 Useful Features 1 Add an Attempt submenu Note A MAC address is displayed when the onboard LAN controller or the UEFI driver for the PCI device is loaded Option Parameter...

Page 81: ...ored by default Enable DHCP Disabled Enabled Enable or disable the DHCP server Initiator IP Address IP Address Specify the IP address of the initiator This item is not displayed when Enabled is select...

Page 82: ...etween 12 and 16 digits Specify the CHAP secret This item is displayed when CHAP is selected for Authentication Type CHAP Status Display only Displays the status of the CHAP secret This item is displa...

Page 83: ...Parameter Description Attempt XX Disabled Enabled Select Enabled for an iSCSI attempt you want to delete Commit Changes and Exit Save the current setting and return to the iSCSI Configuration submenu...

Page 84: ...Attempt Order Specify the priority of iSCSI attempt Press the Enter key to open the pop up window and specify the priority by using or key Commit Changes and Exit Save the current setting and return t...

Page 85: ...UEFI Driver Configuration submenu Option Parameter Description UEFI Driver Name This item is displayed when the onboard LAN controller or a UEFI driver for a PCI device is loaded The on screen menu de...

Page 86: ...n MAC XXXXXXXXXXXX submenu Option Parameter Description Create new VLAN VLAN ID 0 4094 Specify ID of VLAN Priority 0 7 Specify Priority of VLAN Add VLAN Add VLAN Configured VLAN List VLAN ID x Priorit...

Page 87: ...es b Driver Health submenu Option Parameter Description UEFI Driver Name Display only Displays the status of the UEFI driver This item is displayed when the onboard LAN controller or a UEFI driver for...

Page 88: ...nter key to show its submenus Then configure the settings Select Administrator Password or User Password and then press the Enter key to display the screen where you can register change the password T...

Page 89: ...ser right Security Configuration Password On Boot Disabled Enabled Enable or disable the feature that requires a password entry on boot This option can be selected When Administrator Password is set D...

Page 90: ...led Enabled Enable or disable the Secure Boot function It can be enabled when the key is registered Secure Boot Mode Standard Custom To add delete the key specify Custom Invalid Signature Detection Bo...

Page 91: ...gistered This option can be executed only when Default Key Provision is set to Enabled Save All Secure Boot Variables All keys and signature databases PK KEK DB DBX and DBT are saved in the external m...

Page 92: ...nce Guide 92 Chapter 2 Useful Features 2 Trusted Computing submenu From the Security menu select Trusted Computing and then press the Enter key to display the menu screen shown below If you enable TPM...

Page 93: ...1 System BIOS Express5800 R120g 1E Maintenance Guide 93 Chapter 2 Useful Features If TXT Support is enabled the following screen is displayed...

Page 94: ...TPM Support is set to Enabled Storage Hierarchy Disabled Enabled Enable or disable the Storage Hierarchy This option can be selected when TPM Support is set to Enabled Endorsement Hierarchy Disabled E...

Page 95: ...when a PCIe Uncorrectable error is detected and PCI PERR or SERR is detected FRB 2 Policy Retry 3 Times Disable FRB2 Timer Always Reset Specify how the system should operate if an FRB level 2 error oc...

Page 96: ...s set to Disabled OS booting continues regardless of user s response even if an error is detected during POST Memory Error Halt Boot Enable or disable the feature to suppress OS booting when POST dete...

Page 97: ...after the measurement Always The power is measured at every POST execution One Time is selected when Load Setup Defaults is executed This option must be set to One Time to execute Save Changes and Ex...

Page 98: ...play only Shows the part number of the chassis Chassis Serial Number Display only Shows the serial number of the chassis Onboard LAN1 MAC Display only Shows the MAC address of onboard LAN1 Onboard LAN...

Page 99: ...delay time in unit of seconds The minimum configurable time may be changed from the factory set value The minimum configurable time is displayed when executing Load Setup Defaults This menu appears wh...

Page 100: ...tus before AC power was turned off AC LINK setting Stay Off Last State Power On Operating DC power is ON Off On On Halting DC power is also OFF Off Off On Forced shutdown Off On On Continue pressing t...

Page 101: ...f the keyboard Setup Prompt Timeout 0 65535 Specify the time until F2 is pressed to launch SETUP Boot Mode Legacy UEFI Specify the boot mode Select UEFI for the following OS Windows Server 2012 or Win...

Page 102: ...emovable Priorities Boot Option 1 Removable device 1 Removable Priorities Boot Option 2 Removable device 2 3 Boot Option 3 HDD HDD Priorities Boot Option 1 HDD device 1 HDD Priorities Boot Option 2 HD...

Page 103: ...se Tips If Boot Mode is set to UEFI HDD Priorities shows the name registered in the installed OS The hard disk model No may be given for the HDD Priorities The partition information in which the EFI b...

Page 104: ...and Power Off The SETUP utility closes with all the changes saved in NVRAM After the SETUP utility closes the power of the server is automatically turned off d Discard Changes and Power Off The SETUP...

Page 105: ...tion 1 If you press the F4 key while the POST is running the Keyboard type selection menu appears Keyboard type selection menu 2 When you select a type of keyboard that is connected to the server the...

Page 106: ...arameter value for each item select OK to apply the new value to BMC See Chapter 2 2 2 EXPRESSSCOPE Engine 3 for details b ECO You can view or set information concerning ME Management Engine See Chapt...

Page 107: ...C See Chapter 2 2 3 Configuration Menu for details b Clear SEL You can erase SEL System Event Log of BMC See Chapter 2 2 4 Clear SEL for details c Reset You can reset BMC without changing configuratio...

Page 108: ...nagement You can manage users who use BMC See Chapter 2 2 3 2 User Management for details c Mail Alert You can view E mail alert issued from BMC and change parameter setting See Chapter 2 2 3 3 Mail A...

Page 109: ...plex at speed of 100 Mbps 10Mbps Full Connecting by Full Duplex at speed of 10 Mbps 10Mbps Half Connecting by Half Duplex at speed of 10 Mbps Auto Negotiation BMC MAC Address Display MAC Address of BM...

Page 110: ...ormance may be reduced due to load of system LAN or BMC LAN 3 If an illegal value is specified for subnet mask an error message is displayed and setting is disabled 4 Can be changed only when DHCP is...

Page 111: ...k Authentication Password Set the authentication password for Active Directory 5 7 Blank User Domain Name Specify the user domain name 5 8 Blank Timeout Specify timeout period for connection with Doma...

Page 112: ...for other number are not allowed 3 Up to 19 ASCII characters can be used excluding blank quotation ampersand question mark equal sign and 4 Privileges are defined as follows Administrator User who has...

Page 113: ...able of To 3 1 Disable To 3 E Mail Address Specify the mail address of To 3 2 3 Blank From Specify the mail address of From 3 Blank Reply To Specify the mail address of Reply To 3 Blank Subject Specif...

Page 114: ...Test Execute test by sending an alert by mail 10 1 When Mail Alert is enabled at least one address should be enabled 2 Can be specified only when To X is set to Enable 3 Up to 255 characters including...

Page 115: ...or disable tertiary receiver 4 Disable IP Address3 Specify the IP Address of tertiary receiver 5 0 0 0 0 Alert Level Alert Level Specify the kind of event to alert Error Warning Error When Error is d...

Page 116: ...Select a keyboard language Japanese JP English US French FR German DE English US Remote Media Encryption Enable or disable encryption Enable Remote CD DVD No Encryption Specify the port number of rem...

Page 117: ...e power consumption Watt CPU Throttling Shows Current Maximum Minimum Average CPU throttling rate 2 Memory Throttling Shows Current Maximum Minimum Average memory throttling rate 2 Configuration Aggre...

Page 118: ...ptimized Disable CPU Cores Specify the number of cores to be disabled Allowable value is between 0 and Number of maximum cores 1 7 0 Configuration Initialization Initialize configuration Parameters fo...

Page 119: ...pecify the Authentication Key 4 5 guest Redirection Enable or disable Redirection feature 4 6 Enable 1 When this item is changed to from Overwrite oldest SEL all log records in the SEL Repository are...

Page 120: ...ng and returns to BMC Configuration menu Enter key Clears SEL 2 5 Reset If you select Reset on EXPRESSSCOPE Engine 3 menu the confirmation message as show below appears Confirmation message Reset ESC...

Page 121: ...mation message as show below appears Confirmation message Initialization ESC key Aborts processing and returns to Main menu Enter key Initializes BMC configuration settings and restores the default va...

Page 122: ...PRESSSCOPE Engine3 User s Guide or NEC ESMPRO Manager online help 3 1 Supported OS The power control feature is available for the following OSs Windows Server 2008 R2 Standard x64 Windows Server 2008...

Page 123: ...uration Utility starts Press Ctrl M or Enter to run LSI Software RAID Configuration Utility Tips If you fail to press Ctrl M keys or Enter key or the system proceeds without displaying the following s...

Page 124: ...res 4 1 1 Quitting LSI Software RAID Configuration Utility To quit the utility press the Esc key on the TOP menu of LSI Software RAID Configuration Utility Select Yes Press CTRL ALT DEL To Reboot The...

Page 125: ...Select an adapter Rebuild Rate 30 Percentage of IO for Rebuild Chk Const Rate 30 Percentage of IO for Check Consistency FGI Rate 30 Percentage of IO for Foreground Initialize BGI Rate 30 Percentage o...

Page 126: ...Virtual Drive Disk WC Display Write Cache Policy of Virtual Drive Read Ahead Display Read Ahead Policy of Virtual Drive Physical Drive Operation of physical drive Physical Drive Selection Menu Select...

Page 127: ...guration clears the existing configuration To add configuration to the existing configuration select View add Configuration Note You cannot specify the Virtual Drive capacity on the Easy Configuration...

Page 128: ...Configuration ARRAY SELECTION MENU screen appears 4 Move the cursor onto the physical device to be included in the disk array and then press the Space key The display for the selected physical device...

Page 129: ...ss the F10 key to create a virtual drive The Virtual Drives Configure screen appears The figure below shows an example of RAID1 configured with two physical devices xxx xxxGB shows the capacity SPAN 1...

Page 130: ...unit MB GB or TB used in the Size field 3 Size Specify the size of the virtual drive Up to eight virtual drives can be created per RAID Controller You cannot specify the size for RAID10 4 DWC Disk Wri...

Page 131: ...on 12 Press the Esc key to return to the TOP menu screen and then select Initialize 13 On the Virtual Drives screen move the cursor to the virtual drive to be initialized and then press the Space key...

Page 132: ...al device indicating FAIL and then press the Space key to select it The color of FAIL indication for the selected physical device changes to pink 5 Press the F10 key 6 Select Yes to start the rebuild...

Page 133: ...en Physical Drive The Objects PHYSICAL DRIVE SELECTION MENU screen appears 4 Move the cursor onto the physical device to be hot spared and then press the Enter key 5 Select Make HotSpare 6 When you se...

Page 134: ...creen and then exit LSI Software RAID Configuration Utility Note To cancel the hot spare setting select Objects and then Physical Drive move the cursor onto the physical device to be canceled for hot...

Page 135: ...appears 3 Move the cursor onto the virtual drive to be checked for consistency and press the Space key The virtual drive is selected 4 Press the F10 key 5 Select Yes to start consistency checking Whe...

Page 136: ...tual drive to be removed and then press the Delete key Select Yes when the message Want To Delete A VD is displayed 2 Force Online Use this feature to forcibly put a physical device in the FAIL status...

Page 137: ...ver and wait for POST to proceed After a while the following message appears at the bottom left of the screen Press F2 SETUP F4 ROM Utility Press 12 Network If you press the F2 key SETUP starts upon c...

Page 138: ...menu The Advanced menu appears if you move the cursor to the position of Advanced If you select UEFI Driver Configuration and press the Enter key the following submenu appears Select LSI Software RAI...

Page 139: ...39 Chapter 2 Useful Features 4 4 3 Quitting LSI Software RAID Configuration Utility To quit the utility press the Esc key on the TOP menu of LSI Software RAID Configuration Utility When the following...

Page 140: ...ver version UEFI Driver TimeStamp UEFI driver build timestamp Change Controller Properties Change of the parameter for the RAID controller Apply Changes Reflecting the change Set Factory Defaults Sett...

Page 141: ...g is Enabled Read Ahead Enable Read Ahead setting View Associated Drives Displays the HDD configuring the Virtual Drive Select Virtual Drive Operations Virtual Drive operation Select Virtual Drive Vir...

Page 142: ...f the Physical Drives Select Drive Physical Drive selection Start Locate Device dependent Lights on blinks the LED of the slot on which the selected Physical Drive is mounted Stop Locate Device depend...

Page 143: ...t Virtual Drive Management and then Create Configuration 3 For Select RAID Level on the following screen select the RAID level RAID0 RAID1 or RAID10 Run LSI Software RAID Configuration Utility Create...

Page 144: ...up The procedures to create the virtual drive in each case are following below Note Up to eight virtual drives can be created For RAID10 only creating a new virtual drive is available For RAID10 the v...

Page 145: ...ical device type is displayed on the following screen select the physical device to be created and select Enabled 4 Select all of the physical devices to be created select Apply Changes and then selec...

Page 146: ...Size Unit Specify the unit MB GB TB used for Virtual Drive Size 5 4 Disk WC Specify the Disk Write Cache policy Parameter Remarks Enable Write back Disable Write through Recommended For this server S...

Page 147: ...Chapter 2 Useful Features 6 When all the settings are completed select Save Configuration Note You may select either of the upper or lower Save Configuration which is provided at two locations 7 Selec...

Page 148: ...4 2 New creation RAID10 1 Select RAID10 for Select RAID Level 2 Select Select Drives under Span1 and then select the device type for Select Media Type Note Do not select Both This platform does not su...

Page 149: ...lected physical device is displayed select two physical devices to be created and then select Enabled 4 Select all of the physical devices to be created select Apply Changes and then select OK on the...

Page 150: ...ype for Select Media Type 7 When the selected physical device is displayed select two physical devices to be created and then select Enabled 8 Select all of the physical devices to be created select A...

Page 151: ...y the Read Ahead setting Parameter Remarks Disable Does not perform read ahead Enable Performs read ahead Recommended Note For RAID 10 the virtual drive can be created only with the maximum size Param...

Page 152: ...pter 2 Useful Features 10 When all of the settings are complete select Save Configuration Note You may select either of the upper or lower Save Configuration which is provided at two locations 11 Sele...

Page 153: ...Select Free Capacity for Select Drives From 2 Select Select Drive Groups 3 Select the Drive Group to be additionally created for Choose Drive Group and then select Enabled 4 Select Apply Changes and t...

Page 154: ...rive Size Specify the capacity of the virtual drive 5 3 Virtual Drive Size Unit Specify the unit MB GB TB used for Virtual Drive Size Important The Disk WC and Read Ahead settings reflect the original...

Page 155: ...ve is created 5 Select Virtual Drive Management and then Manage Virtual Drive Properties and check the Virtual Drive information on the following screen When multiple virtual drives are created for Se...

Page 156: ...alized for Select Virtual Drive Important Data is lost after initialization Take extreme care to select the correct Virtual Drive 8 Select Virtual Drive Operation and then select Fast Initialization o...

Page 157: ...the Fast Initialization Note Fast Initialization completes in a few seconds or several tens of seconds 10 Select OK 11 Install the OS You don t need to install the OS if the created virtual drive is n...

Page 158: ...e Universal RAID Utility User s Guide Important Check Consistency on the LSI Software RAID Configuration Utility takes long time Run Check Consistency from the Universal RAID Utility on the OS Inconsi...

Page 159: ...e OS If you need to run Rebuild on the LSI Software RAID Configuration Utility follow the procedure below 1 Replace a physical device and then restart the server 2 Run LSI Software RAID Configuration...

Page 160: ...elect Rebuild 6 Select Start Operation 7 Select OK to start the rebuild Note The status of Operation Progress is not automatically updated If you want to update the progress status press the Esc key t...

Page 161: ...nect a physical device for hot sparing and then turn on the server 2 Run LSI Software RAID Configuration Utility 3 On the TOP menu screen select Drive Management The following screen appears Connect t...

Page 162: ...4 RAID System Configuration Express5800 R120g 1E Maintenance Guide 162 Chapter 2 Useful Features 4 Select Select Drive and then select the physical device for hot sparing 5 Select Drive Operation...

Page 163: ...5800 R120g 1E Maintenance Guide 163 Chapter 2 Useful Features 6 Select Assign Global Hot Spare Drive 7 Select Start Operation and then select OK 8 Return to the TOP menu screen 9 Select Drive Manageme...

Page 164: ...Guide 164 Chapter 2 Useful Features 11 Confirm that a hot spare drive has been created 12 Exit LSI Software RAID Configuration Utility Note To cancel the HotSpare setting select Drive Management Sele...

Page 165: ...e RAID Configuration Utility takes long time Run Check Consistency from the Universal RAID Utility on the OS For RAID0 running Check Consistency is not required 1 From the TOP menu of LSI Software RAI...

Page 166: ...onfiguration Express5800 R120g 1E Maintenance Guide 166 Chapter 2 Useful Features 2 Select Select Virtual Drive Operations 3 Select the target virtual drive for Select Virtual Drive 4 Select Virtual D...

Page 167: ...4 RAID System Configuration Express5800 R120g 1E Maintenance Guide 167 Chapter 2 Useful Features 5 Select Check Consistency 6 Select Start Operation 7 Select Yes on the next screen...

Page 168: ...or Virtual Drive Operation changes to Check Consistency on the Select Virtual Drive Operations screen and the progress is displayed at the bottom of the screen Note The status of Operation Progress is...

Page 169: ...2 Place Drive Online Use this feature to forcibly put a physical device in the FAIL status online From the TOP menu select Drive Management and then Select Drive Operations confirm that the target ph...

Page 170: ...ray Physical Drive Physical Device Physical Device Drive Group Disk Array Disk Array Tips raidcmd is a command that Universal RAID Utility provides See Universal RAID Utility User s Guide for more inf...

Page 171: ...0 High 8 to 14 Middle 0 to 7 Low Consistency Check Priority Chk Const Rate LSI Software RAID Configuration Utility 15 to 100 High 8 to 14 Middle 0 to 7 Low Setting level of Universal RAID Utility and...

Page 172: ...wn in Chapter 2 6 2 Menus of EXPRESSBUILDER 1 Boot Selection Menu will appear Windows Application After installing Starter Pack in the server you can run EXPRESSBUILDER as a Windows application Run NE...

Page 173: ...in 2 Home Menu will appear when you choose OS installation or no key is pressed Tool Menu shown in 3 Tool Menu will appear when you choose Tool menu Normal mode Usually choose this mode if you want to...

Page 174: ...ut installing Windows choose Manual Selection in the step 1 of Setup b Utilities Runs utilities in EXPRESSBUILDER For details see Chapter 2 5 3 Utilities in EXPRESSBUILDER c Versions Shows the version...

Page 175: ...truction manuals b Versions Shows the versions of the included software drivers and EXPRESSBUILDER c Integrated Installation Installs several applications or Starter Pack easily If the menu is not run...

Page 176: ...initializes formats it All data on Internal Flash Memory is deleted b Update Copies the data of the EXPRESSBUILDER DVD or other media to Internal Flash Memory The data is overwritten and all previous...

Page 177: ...the management LAN port to your network enables you to do the following from a remote site by using a web browser and SSH client Managing the server Operating KVM keyboard video and mouse from a remot...

Page 178: ...tenance Guide 178 Chapter 2 Useful Features 7 NEC ESMPRO 7 1 NEC ESMPRO ServerAgentService for Windows For details of NEC ESMPRO ServerAgentService for Windows see NEC ESMPRO ServerAgentService Instal...

Page 179: ...C ESMPRO Manager NEC ESMPRO Manager can remotely control and monitor the hardware and the RAID system of the server To use these features install the bundle software for the server such as NEC ESMPRO...

Page 180: ...can specify configuration data to the BMC of the server by using this utility For details see Server Configuration Utility User s Guide in EXPRESSBUILDER 7 5 NEC ExpressUpdate Agent You can easily do...

Page 181: ...t the server information Product Info for maintenance by using this utility 8 1 Usage Run the stdclct collect exe contained in the installation folder of this utility This utility is usually installed...

Page 182: ...00 R120g 1E Maintenance Guide 182 Chapter 2 Useful Features 9 Ezclct Viewer Ezclct Viewer can display the log files collected by NEC Product Info Collection Utility For details see Ezclct Viewer User...

Page 183: ...0 1 N8103 177 RAID Controller 1GB RAID 0 1 5 6 N8103 178 RAID Controller 2GB RAID 0 1 5 6 N8103 179 RAID Controller 2GB RAID 0 1 5 6 See Installation Guide Windows for the installation See Universal...

Page 184: ...Maintenance Guide 184 Chapter 2 Useful Features 11 Express Report Service Express Report Service HTTPS For details about Express Report Service Express Report Service HTTPS see Express Report Service...

Page 185: ...ce MG Express5800 R120g 1E Maintenance Guide 185 Chapter 2 Useful Features 12 Express Report Service MG For details about Express Report Service MG see Express Report Service MG Installation Guide Win...

Page 186: ...or messages for errors detected by the power on self test POST 2 List of Windows Event Logs Shows a list of Windows event logs 3 Accessing Data for Electrical Power Temperature and Processor Utilizati...

Page 187: ...s been disabled AE02 CPU1_DIMM2 has been disabled Press F1 to resume F2 to setup Messages indicating a memory error in this example the message indicates that CPU1_DIMM1 and CPU1_DIMM2 have failed and...

Page 188: ...act your sales representative This error message also appears when lithium battery is removed 8007 SETUP Menu Password cleared by Jumper The setup utility password was cleared using the jumper Follow...

Page 189: ...U1_DIMM6 An error was detected in CPU1_DIMM6 A007 Memory Error detected in CPU1_DIMM7 An error was detected in CPU1_DIMM7 A008 Memory Error detected in CPU1_DIMM8 An error was detected in CPU1_DIMM8 A...

Page 190: ...M3 has been disabled AE04 CPU1_DIMM4 has been disabled A memory error was detected CPU1_DIMM4 has been disabled AE05 CPU1_DIMM5 has been disabled A memory error was detected CPU1_DIMM5 has been disabl...

Page 191: ...was detected but because all memory is currently disabled this DIMM was forcibly enabled AE8F CPU2_DIMM3 with error is enabled An error in CPU2_DIMM3 was detected but because all memory is currently d...

Page 192: ...tion failure of PCIe bus was detected on PCI slot 1D B220 Onboard VGA PCIe Link Width Error A Link Width error was detected on Onboard VGA B231 PCI Slot 1A PCIE Link Width Error A Link Width error was...

Page 193: ...n restart the server If the same error is detected repeatedly contact your sales representative C10C BMC update firmware corrupted An illegality was detected while updating BMC firmware Unplug the pow...

Page 194: ...pted A format error occurred on BMC eMMC C128 BMC is in Update Mode BMC is in update mode C300 Out of band setup configuration failure An error was detected while accessing BMC Mezzanine card Unplug t...

Page 195: ...figuration Data Internal error of BIOS Configuration Data was detected C625 BIOS Configuration Data Send Error This is an error when BIOS Configuration Data is sent C626 BIOS Configuration Data Read E...

Page 196: ...y installed If the same error persists contact your sales representative 1 5 2 1 No processors are installed Check if processors are properly installed If the same error persists contact your sales re...

Page 197: ...e will disappear when SETUP operation is completed Waiting for normal temperature A temperature abnormality was detected inside the server Lower the room temperature or turn off the power to cool the...

Page 198: ...r Critical Processor Voltage Lower Non Critical Processor Voltage Upper Non Critical Processor Voltage Lower Critical Processor Voltage Upper Critical BaseBoard Voltage Lower Non Critical BaseBoard Vo...

Page 199: ...Critical CPU2 DIMM Area Temperature Lower Critical CPU2 DIMM Area Temperature Upper Critical Processor1 Thermal Control Upper Non Critical Processor1 Thermal Control Upper Critical Processor2 Thermal...

Page 200: ...ccurred for CPU1 DIMM7 CPU1 DIMM8 Uncorrectable Error An unrecoverable error occurred for CPU1 DIMM8 CPU2 DIMM1 Uncorrectable Error An unrecoverable error occurred for CPU2 DIMM1 CPU2 DIMM2 Uncorrecta...

Page 201: ...es representative Node Manager Firmware Flash Erase Error Node Manager Firmware Flash Corrupted Node Manager Internal Error Node Manager can t communicate BMC Node Manager Manufacturing Error Node Man...

Page 202: ...on Critical A fan alarm was detected The cooling fan has failed or is clogged Contact your sales representative System Rear FAN2 Lower Non Critical System Rear FAN3 Lower Non Critical System Rear FAN4...

Page 203: ...tected on the device Device CdRom0 during the paging operation When installing an OS This event may be registered in the event viewer but this does not affect system operation 129 megasas2 Warning Res...

Page 204: ...a result the port is being started as an IB port unless the port is ETH only This may cause a connection problem if the other side is an ETH port Reason and suggestion to fix This problem may happen...

Page 205: ...olSet Services SNMP Parameters TrapConfigur ation When installing an OS If this event is logged only when SNMP is enabled and does not occur repeatedly there is no problem with system operation Go to...

Page 206: ...class MLNX_NetAdapterStatusEvent in root standardcimv2 mlnx namespace does not exist The query will be ignored There may be cases that the above message is somewhat different At the time of applying...

Page 207: ...e is no problem in system operation 201 Microsoft Windows DeviceSetupManager Warning A connection to the Windows Metadata and Internet Services WMIS could not be established When running the system If...

Page 208: ...ause a connection problem if the other side is ETH port Reason and suggestion to fix This problem may happen since the computer is connected back to back or the cable is unplugged For solving this iss...

Page 209: ...s update program on the following site http support microsoft com kb 2925479 7023 Service Control Manager Error The Network List Service terminated with the following error The device is not ready Whe...

Page 210: ...ing an OS and does not occur repeatedly there is no problem in system operation 200 Microsoft Windows DeviceSetupManager Warning A connection to the Windows Update service could not be established Whe...

Page 211: ...machines When running the system This event is logged when activating Windows Server 2012 Hyper V but this event does not affect system operation 15350 Microsoft Windows Hyper V VMMS Error VID Virtua...

Page 212: ...number replaces X depending on the connection status of the disk Upon connecting with a USB device remote media and or Virtual Flash USB Device If the below value is 00 in Details of the event log thi...

Page 213: ...is no operation problem 7023 Service Control Manager Error The WMI Performance Adapter service terminated with the following error The error cannot be identified When starting an OS or shutting down...

Page 214: ...operation 8193 VSS Error Volume Shadow Copy Service error Unexpected error calling routine IOCTL_DISK_GET_DRIVE_LAYOUT_EX mpio disk ven_nec pro d_istorage_2000 rev_2800 1 7f6ac24 0 3030303030303039333...

Page 215: ...When installing an OS running an OS for the first time or applying Starter Pack If this event is logged when installing an OS running an OS for the first time or while applying Starter Pack it does n...

Page 216: ...using Visual Basic Script named as Power vbs Start Script Option Explicit Prepare for IPMI Driver Dim osvc oclass Dim oinstance oipmi set osvc getobject winmgmts root wmi set oclass osvc get microsoft...

Page 217: ...nce next Get SDR Repository Info Dim oinparams set oinparams oclass methods_ requestresponse inparameters Get SDR Repository Info oinparams networkfunction ha oinparams lun 0 oinparams responderaddres...

Page 218: ...ms 20 14 oinparams requestdatasize 6 set outtmp oipmi execmethod_ requestresponse oinparams units1 outtmp ResponseData 3 Select Case outtmp ResponseData 4 case 0 units2 unspecified case 1 units2 degre...

Page 219: ...ion ha oinparams lun 0 oinparams responderaddress h20 oinparams command h23 oinparams requestdata array rv_ls rv_ms rc_ls rc_ms 48 idlength oinparams requestdatasize 6 set outsdridstring oipmi execmet...

Page 220: ...m _ objWMIService Win32_PerfFormattedData_PerfOS_Processor objectSet objRefresher Refresh Dim first first true Do For each intProcessorUse in objProcessor If first Then If intProcessorUse Name _Total...

Page 221: ...built in flash memory that stored EXPRESSBUILDER as standard You can start EXPRESSBUILDER from it without DVD when pressing F3 key during POST NEC ESMPRO Standard software for the server management T...

Page 222: ...5 Revision Record Express5800 R120g 1E Maintenance Guide 222 Chapter 3 Appendix 5 Revision Record Document Number Date Issued Description 10 114 01 104 01 June 2016 Newly created...

Page 223: ...MEMO...

Page 224: ...20g 1E Maintenance Guide June 2016 NEC Corporation 7 1 Shiba 5 Chome Minato Ku Tokyo 108 8001 Japan NEC Corporation 2016 The contents of this manual may not be copied or altered without the prior writ...